I've gone round in circles over this one, bank my Visa card is from (New Zealand) didn't seem too interested, Agoda didn't respond to them either. Anyhow, after an afternoon disputing the charges, now appears I'm getting the amount refunded in full - in up to 30 days! Who said computers would speed things along? AGODA: The reversal typically takes up to 30 business days, depending on your bank’s processing time and policy.
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