TOT internet problems.

[chuppachops]

Does anyone have problems at the min im in chalong. speedtest is very good but having problems still for 2 days now. after 9pm is the worst. its online gaming im having problems with.

[georgemandm]

T O T is not that good internet it happens with them all the time

[2fishin2]

I have TOT and if you are accessing sites outside Thailand at night its dang near impossible with out longgggg buffering times

[shadh]

Take regular screen shots of your download speed and send to [email protected] - maybe together we can get this dinosaur to join the 21st Century....

[cmboy]

I have fastest TOT fiber optic connection. Frequently various problems. Also last months international traffic very slow between 4 - 11 pm. Use of VPN helps some purpose. If you complain this several times, technicians will visit you and run OKLA Speed Test.

[nissaouest]

I'm in BKK and I have exactly the same problem beetween 8PM and 11PM for two days.

[cmboy]

If you complain few times you probably will get an answer that there is calve problem in Malaysia. That's common explanation. Already heard that first time year ago.

[realenglish1]

I have complained to my carrier several times and one of the techs finally told me what the problem was. You notice your having problems during peak times

What happens you and a lot of other people are one a server. Sometimes more than 100 people. This slows it down a lot and you do not get the speed you would normally get on off peak hours

The best way to deal with your provider is continually complain and tie up a tech a 4 or 5 times in a month They will then without tell you switch you to a server that is not heavily used to keep you quit.

Least level of resistance for them. Better for you Keep complaining and get the tech to visit you a lot

[cmboy]

Servers are problem indeed. Not poor phone lines etc.. Same issues with TRUE, I used before.

[charliebadenhop]

I have been having problems off and on for the last week with TOT. Using fiber optic.

Went to see them today.

The guy said, "With all the fires burning at this time of year, some of the fires damage the fiber optic lines, and we fix the problems as soon as we possibly can.

???

[cmboy]

LOL. That goes to same category as problem with cable in Malaysia. Normally you always get some answer. Reality may be pretty different. I might call them and ask them move me better server "as they did for my friend".

[northernphil]

' Host cannot be resolved ' Nearly every day at some point this appears,

[cmboy]

Frequently reboots helps as router gets new ip. Sure that's not solution but indication of server problems.

[pistachios]

Try changing the DNS. I don't have so many problems with TOT, pretty reliable usually, with a noticeable drop in bandwidth at peak hour but youtube or torrents still working ok.

[chuppachops]

normally i dont have many problems .. what do you change DNS? thankyou

Edited March 4, 2015 by chuppachops

[rogerpilly]

I have the same problem with accessing international websites in the evening. Most live streaming, which is nearly impossible. I tried with different DNS, it didn't make any difference. My understanding is they cut international bandwidth during peak time to save money. I have a question: is 3bb better in this matter?

Thank you.

[jaapfries]

I have rarely encountered a LESS professional outfit than the TOT ! ! ! - They are supposed to be a provider of an "essential service", which is directly linked to the economy of this country. The feeble & 'made-up' nonsense excuses they come-up with are amazing. What the TOT needs is a complete & total re-vamp, including the firing of many top, middle & lower-echelon employees and the infusion of some INTEGRITY into the outfit.

An IP is NOT rocket-science, but simply diligent following of the rules: they're NOT doing it - so changes MUST be made !

Maybe it's time someone put together a "Signature-Drive" to protest the total lethargy in the TOT's culture and present such a "Silent-Protest" to the Ministry responsible for Communications ? I would be the first to sign-up. . . . . .

[KarenBravo]

Sometimes internet gets slow, but, I just switch the modem off and on and this seems to fix the problem.

[merijn]

I have the same problem with accessing international websites in the evening. Most live streaming, which is nearly impossible. I tried with different DNS, it didn't make any difference. My understanding is they cut international bandwidth during peak time to save money. I have a question: is 3bb better in this matter?

Thank you.

In my experience 3bb is one of the better ones.

But it also depends on the location and how dense the internet connections are.

I have 3bb fiber and i'm normally very happy about it. General download speed is around 6 mb from the USA.

[keestha]

Agree TOT/fiber has been choppy lately, probably because it is high season, too many people hanging on the line.

[Shot]

<sub>Very slow now. This morning I was getting around 6mb, and now about 1.

Not sure what speed test everyone is using. I don't think Woody's speed test site is running anymore. Perhaps we could pool some results if we all use the same. This one out of Seattle: http://speedtest.comcast.net/</sub>

Edited March 5, 2015 by LivinginKata

[cmboy]

Fibre optic TOT test. 2015-03-05 at 6:30pm. Not very impressive.

Server Seattle, WA

Edited March 5, 2015 by cmboy

[LivinginKata]

I think they are all 'choppy' right now. 3BB 30 meg fibre and 3BB 13 meg ADSL are all over the place with reliability.

[shadh]

Really bad tonight, i'm getting as low as 30kbps, yes 30Kbps

Can't watch even youtube, gave up (again) trying to watch a stream so wasted money and effort calling 1100 knowing I'd get the same ole' same ole' 'we contact the technician' rubbish.....

Tomorrow maybe their 'engineers' will come round, by then all will be barely acceptable and they will drive off smiling at their 'job done'

[pistachios]

I must have the special lucky TOT customer connection.

Torrenting right now at 400KB/s which is close to the max my connection is able to give (cheapest ADSL package).

[cmboy]

Torrent is speed is pretty weird. Sometimes I'm not able to watch TV stream but I could get still 1 mb/s DL speed using torrent.

Also connect VPN to fastest Malaysian server improve speed for some purposes.

Edited March 5, 2015 by cmboy

[rogerpilly]

I have the same problem with accessing international websites in the evening. Most live streaming, which is nearly impossible. I tried with different DNS, it didn't make any difference. My understanding is they cut international bandwidth during peak time to save money. I have a question: is 3bb better in this matter?

Thank you.

In my experience 3bb is one of the better ones.

But it also depends on the location and how dense the internet connections are.

I have 3bb fiber and i'm normally very happy about it. General download speed is around 6 mb from the USA.

Thank you for your answer. I wasn't very clear in my post. My problem is with latency, not necessarily speed. What is your ping?

Thanks.

[merijn]

I have the same problem with accessing international websites in the evening. Most live streaming, which is nearly impossible. I tried with different DNS, it didn't make any difference. My understanding is they cut international bandwidth during peak time to save money. I have a question: is 3bb better in this matter?

Thank you.

In my experience 3bb is one of the better ones.

But it also depends on the location and how dense the internet connections are.

I have 3bb fiber and i'm normally very happy about it. General download speed is around 6 mb from the USA.

Thank you for your answer. I wasn't very clear in my post. My problem is with latency, not necessarily speed. What is your ping?

Thanks.

Not very stable but average around 120 to the USA.

[keestha]

Sigh......TOT means DEAD in German, and indeed I have to keep reanimating, restarting the connection. In my area they just put in new fiber cables, doesn't seem to have made any difference.

[tom yum goong]

Also on TOT fibre in Phuket. For the last 2 weeks my connection has been really bad. Restarting the modem doesn't seem to help