Trujillo Posted June 13, 2021 Share Posted June 13, 2021 I use whatever browser (no VPN) and finally fill in the captcha and then I get this: This happens every time. I should mention that I have used the online "service" many times in the past (and have met this before too). 1 Link to comment Share on other sites More sharing options...
clivebaxter Posted June 13, 2021 Share Posted June 13, 2021 (edited) Due on 26th, get this after first page, had to do it in person last time as it was down and they don't do postal ' For further information regarding The 90-day Notification Report Service, please contact the Immigration Branch Office in your residence area' Edited June 13, 2021 by clivebaxter 1 Link to comment Share on other sites More sharing options...
clivebaxter Posted June 13, 2021 Share Posted June 13, 2021 1 hour ago, Trujillo said: The online system is definitely not working. Hasn't been for a number of days. Tried three different browsers. No go. App not working either press submit and get service error message, well at least they get that right, shameful failure, this is after over 6 years! ???? Link to comment Share on other sites More sharing options...
ubonjoe Posted June 13, 2021 Share Posted June 13, 2021 27 minutes ago, Trujillo said: This happens every time. I should mention that I have used the online "service" many times in the past (and have met this before too). The site is working if you get that. Not everybody gets it. Many other people are getting it. The reasons for it has been discussed many times in this topic. I got it every time from day one of online reporting due to an old entry and new passport until October of last year. It appears that the system is checking your previous online report records and is detecting that you are late for doing the report due to doing a report in person or by mail when the extranet was down for 2 months. Another problem is the system checking your permit to stay date on you last online report and that causes the message after applying for a new extension. You might want to try downloading the app to see what it says about doing it. Android here: https://play.google.com/store/apps/details?id=th.go.immigration.immeService&hl=th Apple: https://apps.apple.com/th/app/section38/id1451853492?l=th Link to comment Share on other sites More sharing options...
clivebaxter Posted June 13, 2021 Share Posted June 13, 2021 41 minutes ago, ubonjoe said: The site is working if you get that. Not everybody gets it. Many other people are getting it. The reasons for it has been discussed many times in this topic. I got it every time from day one of online reporting due to an old entry and new passport until October of last year. It appears that the system is checking your previous online report records and is detecting that you are late for doing the report due to doing a report in person or by mail when the extranet was down for 2 months. Another problem is the system checking your permit to stay date on you last online report and that causes the message after applying for a new extension. You might want to try downloading the app to see what it says about doing it. Android here: https://play.google.com/store/apps/details?id=th.go.immigration.immeService&hl=th Apple: https://apps.apple.com/th/app/section38/id1451853492?l=th So if you have to go again in person as it thinks you are late when you had to do it in person before when the system was down, how do you ever get back to doing it online again? 1 Link to comment Share on other sites More sharing options...
ubonjoe Posted June 13, 2021 Share Posted June 13, 2021 3 minutes ago, clivebaxter said: So if you have to go again in person as it thinks you are late when you had to do it in person before when the system was down, how do you ever get back to doing it online again? All we can do now is hope immigration fixes the problems with online reporting. If you look back in this topic a page or so you will see that some people have reported it to the ombudsman. 1 Link to comment Share on other sites More sharing options...
NE1 Posted June 13, 2021 Share Posted June 13, 2021 (edited) 51 minutes ago, ubonjoe said: Apple: https://apps.apple.com/th/app/section38/id1451853492?l=th Isn't that the link for address reporting not the 90 day report ? Edited June 13, 2021 by NE1 Link to comment Share on other sites More sharing options...
clivebaxter Posted June 13, 2021 Share Posted June 13, 2021 On 6/5/2021 at 10:53 AM, pookiki said: https://www.ombudsman.go.th/en/ You first have to create an account with a username and password. Once your account is created and verified via your email - check your spam - you can file a complaint using the form on the website. Did you get a reply yet? Link to comment Share on other sites More sharing options...
ubonjoe Posted June 13, 2021 Share Posted June 13, 2021 19 minutes ago, NE1 said: Isn't that the link for address reporting not the 90 day report ? That is the link immigration has on their website and it appears it is the wrong link. Do a search on app store for Thai immigration and you should be able to find it. Link to comment Share on other sites More sharing options...
pookiki Posted June 13, 2021 Share Posted June 13, 2021 (edited) 28 minutes ago, clivebaxter said: Did you get a reply yet? Yes, they said that they were able to confirm that website was not functioning based on the information that I provided in my complaint. The reply also indicated that they were unable to contact anyone at the immigration bureau. They said that they would continue to attempt to contact the immigration bureau and inform me if the website will be up and running, again. Edited June 13, 2021 by pookiki 2 Link to comment Share on other sites More sharing options...
NE1 Posted June 13, 2021 Share Posted June 13, 2021 16 minutes ago, ubonjoe said: Do a search on app store for Thai immigration and you should be able to find it. I have it , but it is not fuctioning properly. surprise surprise. 1 Link to comment Share on other sites More sharing options...
clivebaxter Posted June 13, 2021 Share Posted June 13, 2021 27 minutes ago, pookiki said: Yes, they said that they were able to confirm that website was not functioning based on the information that I provided in my complaint. The reply also indicated that they were unable to contact anyone at the immigration bureau. They said that they would continue to attempt to contact the immigration bureau and inform me if the website will be up and running, again. Maybe they should have tried phoning them, we all know they rarely reply to emails Link to comment Share on other sites More sharing options...
Trujillo Posted June 13, 2021 Share Posted June 13, 2021 (edited) "It appears that the system is checking your previous online report records and is detecting that you are late for doing the report due to doing a report in person or by mail when the extranet was down for 2 months." I have NEVER been late a day for any reporting in 15 years. I used the drive-thru "service" last time because I missed the window of time. So I have obeyed like a good soldier in every instance. If the system is "working," I would not say it's working well. By the way, I use a computer. I don't want immigration software app on my trackable phone. Not that I'm paranoid, just like to keep a clean and orderly house.... Edited June 13, 2021 by Trujillo Link to comment Share on other sites More sharing options...
ubonjoe Posted June 13, 2021 Share Posted June 13, 2021 35 minutes ago, NE1 said: I have it , but it is not fuctioning properly. surprise surprise. It works ok on my android tablet. Getting it setup correctly when first installed takes a bit of time. Just filled out all the info and submitted to do a report but got a message that it has to be within the window to do the report which is correct since my report is not due until the 5th of next month. Better than the online site that just tells me to contact my local office. Link to comment Share on other sites More sharing options...
NE1 Posted June 13, 2021 Share Posted June 13, 2021 2 minutes ago, ubonjoe said: It works ok on my android tablet. Getting it setup correctly when first installed takes a bit of time. Just filled out all the info and submitted to do a report but got a message that it has to be within the window to do the report which is correct since my report is not due until the 5th of next month. Better than the online site site that just tells me to contact my local office. Like i previously posted , on signing in , it states I am 200 + days overstay on my extension. I went to my local immi. office when I was "80 days over" and explained to them that I could not use the online reporting on their website or their app. while it is showing me on overstay. " We will reset it blah blah blah " . There is an option on the app. " Contact Us " I press that and they work out by GPS where your nearest Immi. office is , then you press search and I presume it is supposed to give you a phone number/ e mail address so you can contact them to report it . But only a blank white page appears with a back button at the top. Do you know of any other way to contact somebody to reset the "overstay " on my app ? Link to comment Share on other sites More sharing options...
Popular Post joealx Posted June 13, 2021 Popular Post Share Posted June 13, 2021 i received an instant approval this morning (Sunday). 3 Link to comment Share on other sites More sharing options...
sadeghsep Posted June 14, 2021 Share Posted June 14, 2021 hi , website and app seems working but i get overstay message for 56 days which it's exactly the time i renewed my visa what should i do? anyone else has this problem? where should i go for report now ? cw building b or the new office i reported last time? Link to comment Share on other sites More sharing options...
Mutt Daeng Posted June 15, 2021 Share Posted June 15, 2021 Online 90 day website worked OK for me a couple of days ago. Instant approval. Saved me 170 Km round trip 2 Link to comment Share on other sites More sharing options...
NE1 Posted June 15, 2021 Share Posted June 15, 2021 On 6/14/2021 at 12:53 PM, sadeghsep said: hi , website and app seems working but i get overstay message for 56 days which it's exactly the time i renewed my visa what should i do? I went in to my immi. office about the same thing , after 30 mins of telling me what I already knew , they said that the app had nothing to do with them . So I take it Immigration computers are not hooked up to each other. ( way to go ) On my way out I was given a phone number and told if I had any problems using the online reporting system call this number. I don't know where it is or what office it is. The number if anybody is interested is 02-2873101 1 Link to comment Share on other sites More sharing options...
Yellowtail Posted June 15, 2021 Share Posted June 15, 2021 I have never reposted online before. I need to report on 30-June. When I try to submit the report online, I get: It lets me fill in the report and submit it, but this pops up and does not move me to the next step. Suggestions? Link to comment Share on other sites More sharing options...
ExpatOilWorker Posted June 15, 2021 Share Posted June 15, 2021 17 minutes ago, Yellowtail said: Suggestions? See you at your nearest friendly immigration office. We are all in the same, sinking boat. 1 Link to comment Share on other sites More sharing options...
lopburi3 Posted June 15, 2021 Share Posted June 15, 2021 16 minutes ago, Yellowtail said: I have never reposted online before. I need to report on 30-June. When I try to submit the report online, I get: It lets me fill in the report and submit it, but this pops up and does not move me to the next step. Suggestions? Only fill out required fields - wait and use dropdown menus - be sure all information is correct and as previously reported - hope for the best. 1 Link to comment Share on other sites More sharing options...
Popular Post Mutt Daeng Posted June 15, 2021 Popular Post Share Posted June 15, 2021 (edited) 25 minutes ago, Yellowtail said: I have never reposted online before. I need to report on 30-June. When I try to submit the report online, I get: It lets me fill in the report and submit it, but this pops up and does not move me to the next step. Suggestions? Today is too early for June 30th. Tomorrow June 16th is the earliest date you can apply online. If your due date falls on a Wednesday, the earliest you can submit online is 2 Wednesdays before that date. Edited June 15, 2021 by Mutt Daeng 3 Link to comment Share on other sites More sharing options...
Yellowtail Posted June 15, 2021 Share Posted June 15, 2021 1 minute ago, Mutt Daeng said: Today is too early for June 30th. Tomorrow is the earliest date you can apply online. Thanks! 1 Link to comment Share on other sites More sharing options...
Yorkie Posted June 15, 2021 Share Posted June 15, 2021 It would be of benefit if when reporting failures of the on-line 90 day reporting process the Immigration Office to which you normally report is defined. They all appear to operate independently. Link to comment Share on other sites More sharing options...
clivebaxter Posted June 15, 2021 Share Posted June 15, 2021 samut prakan just got it to work after many tries and went through. Only problem was I did not know what permission to stay until date to put, ends on 20 June but I extended it last week to 20 June 2022. Should I have put this years date or next? I put next. Link to comment Share on other sites More sharing options...
Mutt Daeng Posted June 15, 2021 Share Posted June 15, 2021 7 hours ago, clivebaxter said: samut prakan just got it to work after many tries and went through. Only problem was I did not know what permission to stay until date to put, ends on 20 June but I extended it last week to 20 June 2022. Should I have put this years date or next? I put next. You entered the correct date. Link to comment Share on other sites More sharing options...
clivebaxter Posted June 16, 2021 Share Posted June 16, 2021 (edited) Mine definitely would not work after having to go in person last time, and the permission to stay by date was wrong on the app. I emailed them, and although they did not reply the date was put right and it suddenly worked. So an email might do it if you ask nicely. Edited June 16, 2021 by clivebaxter Link to comment Share on other sites More sharing options...
uli65 Posted June 16, 2021 Share Posted June 16, 2021 Many years I could do online!!!!, today they bothered me with the common nonsense, contact your immigration, what the hell are they doing with us?? 1 Link to comment Share on other sites More sharing options...
ExpatOilWorker Posted June 16, 2021 Share Posted June 16, 2021 25 minutes ago, clivebaxter said: Mine definitely would not work after having to go in person last time, and the permission to stay by date was wrong on the app. I emailed them, and although they did not reply the date was put right and it suddenly worked. So an email might do it if you ask nicely. MTT or what office are you using? 1 Link to comment Share on other sites More sharing options...
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