Hi all! 

 

Would anyone know the process to getting my truemove SIM to be activated for roaming when I am already in Australia? I can't seem to find any mobile networks on my phone. Is it because true doesn't have partners here? i doubt it. 

 

any info would help. Thanks!

I want to know also. I have AIS sim and all networks are forbidden

Sent from my Le X820 using Thailand Forum - Thaivisa mobile app

With DTAC I rang before I went to Oz and they activated for me. Maybe, you could ring your providers and ask.

I think you have to have it activated by your provider in Thailand.

buy a new sim ......or is it too expensive????

I 'm on holiday in Europe now, i buy a new sim in every country i pass .

Just go into any telephone shop ,give your phone ,they do it all for you, easy.

 

I went to the truemove office to activate international roaming......."copy of passport mista" and some paperwork.

 

I left the country a week later turned my telephone on and........nothing!

2 hours ago, jayci said:

I want to know also. I have AIS sim and all networks are forbidden

Sent from my Le X820 using Thailand Forum - Thaivisa mobile app
 

Is not AIS hooked up with Optus.They constatly let you know on the thai sim

The back up system nowdays is via Face Book and Line both you call speak on.

Sent from my SM-T815Y using Thailand Forum - Thaivisa mobile app

http://truemoveh.truecorp.co.th/international_service/travelling_abroad?ln=en

I have generally found that whenever I enter a new country with my AIS SIM installed, I will get several text messages detailing available roaming package deals within minutes of turning my phone on.

When I get no such texts, I assume that AIS has no local partner.

On 6/10/2017 at 11:21 PM, dddave said:

I have generally found that whenever I enter a new country with my AIS SIM installed, I will get several text messages detailing available roaming package deals within minutes of turning my phone on.

When I get no such texts, I assume that AIS has no local partner.

I agree. Just went to Laos. I got several messages for raoming calls and roaming data.

 

AIS offers a call back service in case you need additional assistance.  *1318(country code)(destination number)#

 

Then wait for an incoming call. No idea if this is specific to Laos.

 

You might check this site. http://www.ais.co.th/roaming/en/

You have pre-paid? Or post-paid? The "rules" for international roaming can be more restrictive for post-paid customers.

 

Generally speaking international roaming must be enabled in Thailand before traveling. Each service provider has different requirements and methods for enabling this feature. Some providers even know when you are at the airport, and then send you the information you might need for IR.

 

For TrueMove H pre-paid I think you need to contact TrueMove H directly. So maybe try their web-based chat feature, Facebook contact details or ring +66 02-900-9000 from a working mobile/fixed-line in Australia.

 

I assume they have at least one large roaming partner in Australia. With an Android phone you can "see" the available networks which your handset may support, although you cannot "register" on them unless they are a partner, and you pass the process (can take up to 5 minutes). Settings, Wireless & networks, Cellular networks, Network operators

On 6/10/2017 at 3:09 PM, jayci said:

I want to know also. I have AIS sim and all networks are forbidden

Sent from my Le X820 using Thailand Forum - Thaivisa mobile app
 

I managed to get my AIS SIM card activated for roaming in France the same day a few years ago by emailing their Call Centre in Bangkok.