Trustnet Direct & Mobile 'Phone Problem

[Oxx]

Trustnet Direct is moving all its clients to Interactive Investors. The change requires a UK mobile 'phone number to confirm things such as setting up a password for the new system - Thai 'phone numbers are rejected.

I really don't want to be locked out of my account. So, is there any way to get a UK mobile 'phone number and have any messages sent to it forwarded on by, say, email? Or can anyone think of any other solution?

(The change takes place next weekend, so Trustnet really haven't given its clients a lot of time to sort this sort of thing out.)

[sumrit]

I had a similar problem. I got a friend to get me a Giff Gaff sim card in the UK (they're free and arrived the next day) register it and add £10 credit there and then post it to me. I can access my account from here and add credit etc, if necessary. Providing you send a text message from that sim every six months it remains active. They even send you a validity reminder via email when the six months is due to expire. Nothing else to do. You can make and receive texts and phone calls if necessary anywhere without a problem.

 

For security, when changing passwords etc, the finance house I use send part of a number via email and part by text. Works a treat and I just put the complete number into their website.

Edited December 4, 2017 by sumrit

[topt]

On ‎04‎/‎12‎/‎2017 at 8:23 AM, sumrit said:

They even send you a validity reminder via email when the six months is due to expire. 

That's better than Asda (which I have had for a long time) as no reminders but agree with you it is the best way to do it. My once every 6 months text cost me £1.40 a time.........

 

I also ended up using it for my UK Gov verify as they kept having on-going issues sending the code to my Thai number.

 

@Oxx fortunately I had this as a cc provider I have  also just instituted a similar event to you and I would have been a bit snookered. Can see it becoming the norm for more providers going forward.