502 Bad Gateway driving me nuts.

[Coconut Kidd]

Hello computer and internet geniuses.

 

I am getting error “502 Bad Gateway nginx”while trying to connect to

 

https://mynorthwest.com/

 

I am running Win 10 and have tried connecting with IE 11 and Edge. However, if I connect through “Betternet” VPN I can connect, but that is slow and a pain in the backside. I have been going to this website daily for years without any problems.

 

I have cleared cookies, flushed DNS, shutdown router and PC for 10 minutes, run CCleaner and Glary with no luck.

 

Any ideas?

 

Any help is much appreciated.

 

Kidd

 

Edited July 20, 2018 by Coconut Kidd

[ubonjoe]

When I click your link I get a bad gateway.

Trying this link http://mynorthwest.com/ I get this.

But this link does work. http://sports.mynorthwest.com/? Clicking My North West at the top of that page shows not working.

It appears to be a problem with the site not your computer. You might try connecting with a US VPN to see if it works.

 

[Coconut Kidd]

Betternet VPN through Atlanta GA works, but like I said, it's slow. Good to know it's probably not my PC. I'll keep trying.

 

Thanks for the input.

[lungbing]

3BB fibre in Khon Kaen.  Immediate Bad Gateway.

 

[KhunBENQ]

Without VPN, ToT fiber: bad gateway.

With VPN (PureVPN paid subscription): works fine.

 

So now you have no better chance then trying to contact them by email and find out whether they lock out readers from Thailand/SEA intentionally?

Might well be the case because of the high rate of internet attacks and high number of infected machines here.

 

feedback<at>mynorthwest.com

 

Director of Digital Content
Stephanie Klein

sklein<at>mynorthwest.com

 

I remember a thread about a US online shop (homestore?) which also locked out Thailand IPs with such a coarse error message.

Edited July 20, 2018 by KhunBENQ

[Coconut Kidd]

^^^ "lock out readers from Thailand/SEA intentionally?"

 

Hadn't thought about that, but certainly possible. I'll contact them and ask. Thanks for your post.

[Coconut Kidd]

Emailed their digital folks and the problem has been solved. ?

[KhunBENQ]

4 hours ago, Coconut Kidd said:

Emailed their digital folks and the problem has been solved. ?

?Always good to get feedback on such threads (too rare unfortunately).