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Posted

i wish to uninstall and reinstall LINE app(not performing well)

 

plus intermittent issue with sending photos that ive taken(they disappear or only see the last 6 , and cannot send)

 

ive done the updates

 

but nb  i want to keep my chat history 

 

any help appreciated

 

thanks

 

Android (Poco X3 NFC 1 year old )

 

Posted

if you go to Settings > Announcements then look down the list of announcements, there are paragraphs on both Back up your history and How to transfer your account.

 

I do seem to recall that you needed to register your account with phone number and email address to do it.

 

If you have the latest version try this: Go to Settings > Chats > Chat History Backup.

 

HTH

Posted
48 minutes ago, Fat is a type of crazy said:

I needed a file once as proof of our relationship so I could bring my girlfriend to Australia .

For me, you go to the top right with the 3 lines, then Other Settings, then Export Chat History, and you can create a file. 

i dont have 'other settings'.....

 

in any case i went into ....Home/Settings/General Settings/Chats and at the top of chats its got Back up and restore chat history

according to this my chats are backed up to Google Drive every day 

but im very suspicious this is not happening 

1. because i looked in Google Drive and cant find anything (under Line, chat, back up)

2. the total file size of my chats is 1.6Mb which just seems low to me

 

im also worried becasue im sure ive done this beofre and lost all my chats.....ideally i dont want that 

 

i dont see any option of backing up my chats to any other cloud or device

 

im still stuck 

 

 

 

 

 

 

Posted
2 hours ago, Gabe H Coud said:

i dont see any option of backing up my chats to any other cloud or device

This is what Line say as I think you have read -

https://help.line.me/line/android/?contentId=20005077

Quote

Images and stickers are not backed up with your chat history

So that would account for a smaller backup footprint. 

 

The only other way is to backup individual contacts chats is by exporting the chat history as a text file. (But note you cannot restore from them)

You used to be able to save chat history as a separate file but they did away with it and basically reverted to Google Drive - which is a pain for me as I don't use Google.......

 

Not sure if a third party program could do it but not aware of one.

Posted
2 hours ago, Gabe H Coud said:

i dont have 'other settings'.....

 

in any case i went into ....Home/Settings/General Settings/Chats and at the top of chats its got Back up and restore chat history

according to this my chats are backed up to Google Drive every day 

but im very suspicious this is not happening 

1. because i looked in Google Drive and cant find anything (under Line, chat, back up)

2. the total file size of my chats is 1.6Mb which just seems low to me

 

im also worried becasue im sure ive done this beofre and lost all my chats.....ideally i dont want that 

 

i dont see any option of backing up my chats to any other cloud or device

 

im still stuck 

 

 

 

 

 

 

From LINE for Android:  https://help.line.me/line/android/?contentId=20005077

Posted

LINE is an overly bloated POS app, like FB

 

install LINE lite instead, and for FB install Messenger, there is nothing to gain to add the full version of those silly apps developed by clueless Indians ????

Posted
2 minutes ago, GrandPapillon said:

LINE is an overly bloated POS app, like FB

 

install LINE lite instead, and for FB install Messenger, there is nothing to gain to add the full version of those silly apps developed by clueless Indians ????

 

But stickers 

  • Haha 2

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