Flight to UK.

[Mac Mickmanus]

1 hour ago, possum1931 said:

I will be in Bangkok anyway, and would feel a lot more comfortable booking with the airline direct. I used to always do it through a travel agency in Bangkok, but never again, to much trouble to get refund for cancelled flight.

You are booking  direct when you go on their  website , its very straight forward and easy to buy a ticket online direct from the airline

[NoshowJones]

8 hours ago, possum1931 said:

I will be in Bangkok anyway, and would feel a lot more comfortable booking with the airline direct. I used to always do it through a travel agency in Bangkok, but never again, to much trouble to get refund for cancelled flight.

I feel that if I book a flight at an airlines office, and it gets cancelled, or I have to cancel, I can go to the office personally and make sure I get the refund. rather than depend on emails which I have found so often in Thailand do not get answered.

[NoshowJones]

14 minutes ago, possum1931 said:

I feel that if I book a flight at an airlines office, and it gets cancelled, or I have to cancel, I can go to the office personally and make sure I get the refund. rather than depend on emails which I have found so often in Thailand do not get answered.

Has anyone ever booked and paid for a flight at the KLM office in Silom Road Bangkok? I tried about 4 years ago and was only shown a phone on the wall.

[NoshowJones]

1 hour ago, possum1931 said:

I feel that if I book a flight at an airlines office, and it gets cancelled, or I have to cancel, I can go to the office personally and make sure I get the refund. rather than depend on emails which I have found so often in Thailand do not get answered.

Why the Saddo?? Do you always get you emails answered? The truth now.

[The Fugitive]

7 minutes ago, possum1931 said:

Why the Saddo?? Do you always get you emails answered? The truth now.

I'm agreeing that it's unacceptable. Ignorned communications, no-one in this office you can speak to, use that 'phone on the wall is a cost cutting measure and very poor customer service.