Cancelled with <removed> Inn in bkk who informed me two and a half weeks ago they had put through my refund, nothing appeared so far. Credit card company say it should take 3-7 working days. Hotel has not responded to email about this. Would it be right to start a claim for a charge back or give it more time?

If you have anything in writing from the hotel, e.g. text message or email, I would send it off to the credit card company with your request for a trace on the refund or a chargeback/voiding of the original charge.  

I used my Kasikorn for my refund and was in my account in 4 days after requesting it. Minus the 10% charge which I'll not be crying about. 

These big international  hotels don't really  care - its not a thai dishonesty  issue  more corporate  lethargy

Reported post removed.

 

Please do not "name n shame" .