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DLT Drivers License App not working

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Hi, 

 

I just had the battery changed on my phone and the phone was reset as part of the process. 

 

I have redownloaded the DLT Drivers license app and done the usual enter passport and email to get login pin, as before. 

 

That all went well but when I try to open the page to show the digital version of my Drivers License I just get a spinning loading thing -the drivers license won't load. 

 

Screenshot_20230319_101732_th_go_dlt.qrlicence.thumb.jpg.87fb33b07559d5df16cae15675117d51.jpg

 

Has anybody had the same problem and worked out how to fix it? 

 

Thanks in advance. 

1 hour ago, tomster said:

worked out how to fix it? 

Yeah I go the DLT local office.

4 hours ago, tomster said:

Has anybody had the same problem and worked out how to fix it? 

Yes same for me, maybe wait a couple days for them to fix it. Once they do, take screen shots of licences so you can use at Police stops

Both of us, myself and my wife, being using the app since it came out, I just checked we also  get the spinning loading thing -ourdrivers license won't load... 

 

Been working perfectly for years so it should be just a temporary issue, just give them few days to fix. 

 

Besides that, I have never been asked to produce a physical or an online licence and I have been living in Bangkok since 2006 and I almost drive everyday......

 

I would not recommend not having one for insurance purposes and any accidents that might occurred ????

 

 

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