My Amazon firestick pic gone purple

[Shop mak]

My amazon firestick 4k picture went purple.

Restarted. Still purple.

Inserted into another HDMI. Still purple.

Unplugged from TV and outlet, reconnected after 1 hour.

Still purple.

 

TV picture has normal colors.

 

Have any experienced this with Amazon firestick?

 

I guess I have to buy a new one, 1,900 at lazada.

 

[still kicking]

Unusual I do have one for many years and no problems 

[Jan Dietz]

Try re-seating it (yank it out, clean the connector with a soft brush, firmly press it back in), and/or try a different HDMI port. Looks like a bad contact.

 

If not, you can do a factory reset, online info points at maybe an issue with the HDR setting.

Edited November 11, 2023 by Jan Dietz

[Shop mak]

56 minutes ago, Jan Dietz said:

Try re-seating it (yank it out, clean the connector with a soft brush, firmly press it back in), and/or try a different HDMI port. Looks like a bad contact.

 

Excellent advice.

That worked, normal colors are back.

A big thank you.

🙏

 

 

Edited November 11, 2023 by Shop mak

[Chris Daley]

Wear looser pants.

[bang saen guy]

A new HDMI cable will fix you up

[BenStark]

4 minutes ago, bang saen guy said:

A new HDMI cable will fix you up

 

A HDMI cable on a Firestick????????????

 

Why give advice if you no idea what you're talking about?

[Shop mak]

4 minutes ago, bang saen guy said:

A new HDMI cable will fix you up

 

Thanks, as posted earlier Jan Dietz suggestion worked. Colors are back to normal 100%