My Microsoft Word has been 'deactivated'. What can I do?

[siftasam]

I've been using Microsoft Office Professional Plus 2019 with no problems until now. Now, I cannot do anything with Word. I cannot edit or even attach a Word document to an email. I rely on Word very much.

 

Yesterday I signed up for the 'free' month trial of Microsoft 365. The problem is the same. I am 'persona non grata' with Microsoft!

 

This is the message I receive over my documents.

 

"This copy of Microsoft Office is designed for corporate or institutional customers (I'm not one of those!). Connect your computer to your corporate network to complete activation. If this software was not purchased for corporate or institutional use, it may be counterfeit.........

 

I'm a computer dummy. What can I do to have my Microsoft Word reactivated? Many thanks for any help!

[carlyai]

Take your computer to a Thai computer shop and they will weave their magic.

[BigStar]

Buy one of the cheap options on Lazada:

 

https://www.lazada.co.th/tag/microsoft-word/?q=microsoft word&catalog_redirect_tag=true

 

I dare not throw out a cursory example but must leave that to our resident Authority.

 

So you can uninstall your 2019 and enjoy an upgrade.

 

Edited October 25 by BigStar

[KannikaP]

Install one of the free Office substitutes, eg Open Office, which will recognise all your Microsoft Word and Excel files.

[billd766]

19 minutes ago, KannikaP said:

Install one of the free Office substitutes, eg Open Office, which will recognise all your Microsoft Word and Excel files.

It doesn't seem to show a Windows 64 bit option.

 

I started the download changed to sown load language to English (British) and it reset the language to English (US) and still won't accept the 64 bit Windows download.

 

Am I doing something wrong or missing something? 

[NowNow]

32 minutes ago, BigStar said:

Buy one of the cheap options on Lazada:

 

https://www.lazada.co.th/tag/microsoft-word/?q=microsoft word&catalog_redirect_tag=true

 

I dare not throw out a cursory example but must leave that to our resident Authority.

 

So you can uninstall your 2019 and enjoy an upgrade.

 

 

 

Nice to see that you think of me 😊

 

OP can try this before spending time and money reinstalling: 

 

 

If it doesn't work, they can do it another way 😊

 

 

[BigStar]

1 minute ago, NowNow said:

 

 

Nice to see that you think of me 😊

 

OP can try this before spending time and money reinstalling: 

 

 

If it doesn't work, they can do it another way 😊

 

 

 

Of course, but, personally, I'd upgrade, so cheap to do so.

 

 

[NowNow]

3 minutes ago, BigStar said:

 

Of course, but, personally, I'd upgrade, so cheap to do so.

 

 

 

Why? 

It's not EOL until the same date for Windows 10. 

What will they gain for their time and money?

[tomazbodner]

1 hour ago, siftasam said:

This copy of Microsoft Office is designed for corporate or institutional customers (I'm not one of those!). Connect your computer to your corporate network to complete activation. If this software was not purchased for corporate or institutional use, it may be counterfeit.........

Meaning you were using illegal MS Office package with corporate licensing, and that corporation either revoked the licenses, or Microsoft did, and as you were using illegal software, they have now blacklisted you. Office 365 (not trial, but purchase) might be your option, but possibly a better option would be (if you don't mind paying for it) to completely uninstall the Office from your PC, then install a genuine Office 2022, which actually isn't particularly expensive.

 

There are illegal ways to get office installed without paying for a key like a few posts up, should you want to go that way, it's your decision.

[NowNow]

4 minutes ago, tomazbodner said:

Meaning you were using illegal MS Office package with corporate licensing, and that corporation either revoked the licenses, or Microsoft did, and as you were using illegal software, they have now blacklisted you. Office 365 (not trial, but purchase) might be your option, but possibly a better option would be (if you don't mind paying for it) to completely uninstall the Office from your PC, then install a genuine Office 2022, which actually isn't particularly expensive.

 

There are illegal ways to get office installed without paying for a key like a few posts up, should you want to go that way, it's your decision.

 

Nothing illegal in what I posted. Don't be silly now. You didn't even look at it did you? Not intelligent.

Why not link to the 'genuine' Office 2022? 😊

[siftasam]

Many thanks for your replies everybody; so quick and so helpful.

 

I'll certainly start with the local computer shop in Lamphun .

 

I'll certainly investigate all the options that you suggest.

[steven100]

36 minutes ago, siftasam said:

Many thanks for your replies everybody; so quick and so helpful.

 

I'll certainly start with the local computer shop in Lamphun .

 

I'll certainly investigate all the options that you suggest.

yes,   your easiest and simplest way is let the Thai shop handle it .....   just tell him to get Microsoft office installed up and running ...

Don't care how or where he gets it from,  you just want it working. 

[Yellowtail]

At $99 a year for 365 with the cloud storage and five seats is not bad. 

[Encore]

I have used the free version of WPS Office for many years without any problem

 

[Celsius]

13 minutes ago, steven100 said:

yes,   your easiest and simplest way is let the Thai shop handle it .....   just tell him to get Microsoft office installed up and running ...

Don't care how or where he gets it from,  you just want it working. 

 

The best way is to buy a "license" from shoppe for next to nothing.

 

Personally no Thai guy is touching my pron and bookmarks.

[CapraIbex]

18 hours ago, siftasam said:

I've been using Microsoft Office Professional Plus 2019 with no problems until now. Now, I cannot do anything with Word. I cannot edit or even attach a Word document to an email. I rely on Word very much.

 

Yesterday I signed up for the 'free' month trial of Microsoft 365. The problem is the same. I am 'persona non grata' with Microsoft!

 

This is the message I receive over my documents.

 

"This copy of Microsoft Office is designed for corporate or institutional customers (I'm not one of those!). Connect your computer to your corporate network to complete activation. If this software was not purchased for corporate or institutional use, it may be counterfeit.........

 

I'm a computer dummy. What can I do to have my Microsoft Word reactivated? Many thanks for any help!

Go 'Free'!

For an Office Suite: https://www.libreoffice.org/download/download-libreoffice/

For Cloud Storage: https://help.mega.io/installs-apps/desktop/download-install

[KannikaP]

18 hours ago, billd766 said:

It doesn't seem to show a Windows 64 bit option.

 

I started the download changed to sown load language to English (British) and it reset the language to English (US) and still won't accept the 64 bit Windows download.

 

Am I doing something wrong or missing something? 

Then install the 32 bit version. It should still work.

[thesetat2013]

19 hours ago, siftasam said:

I've been using Microsoft Office Professional Plus 2019 with no problems until now. Now, I cannot do anything with Word. I cannot edit or even attach a Word document to an email. I rely on Word very much.

 

Yesterday I signed up for the 'free' month trial of Microsoft 365. The problem is the same. I am 'persona non grata' with Microsoft!

 

This is the message I receive over my documents.

 

"This copy of Microsoft Office is designed for corporate or institutional customers (I'm not one of those!). Connect your computer to your corporate network to complete activation. If this software was not purchased for corporate or institutional use, it may be counterfeit.........

 

I'm a computer dummy. What can I do to have my Microsoft Word reactivated? Many thanks for any help!

https://www.openoffice.org/download/

This is a free office program compatible with microsoft. It does the same and can save in every format. 

[Drumbuie]

18 hours ago, billd766 said:

It doesn't seem to show a Windows 64 bit option.

 

I started the download changed to sown load language to English (British) and it reset the language to English (US) and still won't accept the 64 bit Windows download.

 

Am I doing something wrong or missing something? 

I use the 32bit version on my laptop and it's fine. I've used OpenOffice for many years, it's much better than MSOffice - you can easily open, or save as, *.doc or *. xls files.  

 

Open Source software is great - I also use Waterfox browser (set to delete cookies every time it's closed) and the Ecosia search engine - which plants trees with its profits and doesn't sell your personal info. Every little helps. 

 

 

 

[ignis]

14 hours ago, Encore said:

I have used the free version of WPS Office for many years without any problem

 

Likewise, friend pointed me to Kingsoft Office, in the 90's later became WPS Office. never use anything other than WPS

 

FREE to download and use  

 

[klauskunkel]

If you wanna stick with MS Office you could download the free  MS Office 2010 Starter edition.

Before installing remove any traces of previous office installs: How do I COMPLETELY REMOVE all traces of MS Office 2019 Professional Plus

[WorriedNoodle]

21 hours ago, siftasam said:

I'm a computer dummy. What can I do to have my Microsoft Word reactivated? Many thanks for any help!

If you want to use MS Office, and many people do as the alternatives whilst able to open/save Office documents are not 100% compatible, you have to pay for it or use one of the numerous 'solutions' found on share sites that 'fix' the lic issue. There is also a legal free version of MS Office that works through a web browser only but with limited functions that could be enough for some users.

 

You can also get an Official MS Office cleaner from the MS web site (SetupProd_OffScrub.exe) that removes all traces of current Office installs if you want to start anew with a clean slate.

Edited October 26 by WorriedNoodle

[Tropicalevo]

20 hours ago, KannikaP said:

Install one of the free Office substitutes, eg Open Office, which will recognise all your Microsoft Word and Excel files.

Totally agree.

I have been using Open Office for years.

No problems, just as easy to use and reads and writes word/excel/powerpoint documents no problem.

The only Microsoft software that I use (to my knowledge) is Windows and File Explorer.

(Firefox browser and Foxit PDF reader.)

[Hamus Yaigh]

Whilst other Office software packages can open, edit and save MS Office documents the formatting might not always look the same. This is a disadvantage when working in a business environment or elsewhere when consistency is essential. Beside that additional tools such as macros and Visual Basic for Applications (VBA) code are powerful tools in Microsoft Office, data analysis tools particularly in Excel, that allow users to automate tasks and customize their workflow. However, support for macros and VBA may be limited or nonexistent in some alternative suites, which could be a deal-breaker for power users who rely on these features.

[zakalwe]

Google Docs is free.

[sometime]

Have you tried system restore

[The Fugitive]

18 minutes ago, zakalwe said:

Google Docs is free.

Agree. Totally 'portable' as it's cloud based. Enough functionality for the basic/average user IMHO.

[NowNow]

16 hours ago, Celsius said:

 

The best way is to buy a "license" from shoppe for next to nothing.

 

Personally no Thai guy is touching my pron and bookmarks.

 

No. The best way is simply to rearm/reset what they have, without going anywhere nor buying anything.

[siftasam]

Many thanks again everybody. I'll certainly look into all the options you suggest.

 

If I uninstall my Office Professional Plus 2019 and if I also change to Windows 11, will I lose any or all of the photos and document files I have? My most important ones are on Desktop and I have copied them to USB

[NowNow]

1 minute ago, siftasam said:

Many thanks again everybody. I'll certainly look into all the options you suggest.

 

If I uninstall my Office Professional Plus 2019 and if I also change to Windows 11, will I lose any or all of the photos and document files I have? My most important ones are on Desktop and I have copied them to USB

 

Just rearm it 🤕 Why so complicated? Don't get distracted by all the nonsense posted here. They mostly have no idea how these things work.