My debit card expiry with Krungsri falls due in a couple of months. When withdrawing some cash at an ATM I received notice of this suggesting the card should be renewed at any branch.Normally new cards are sent to my residential address.I wondered whether personal pick up represents a new security measure.

When I did a KBank debit card renewal last year, unlike before when I needed to go to my branch, this time it was all mailed to my residence with security covered by my mobile phone app. It was a much better renewal experience and no time wasted with a trip to the bank.

I wish Bangkok Bank did that. Instead that’s a “Thais only” feature