3 minutes ago, jensmann said:

 

on top in the Lazada notification section is a little trash box that makes all your unread messages READ....

Thank you so much. The silly people at Lazada could not tell me this. Great.

I have hundreds in my message section a lot of them are unreadable because they have to be read in the APP which I do not want . I have asked Lazada (via feed back)  to give a delete all option or at least a way to mark several for deletion at a time - not surprising no response. I am not going to waste my time deleting them individually so I just leave them there.

On 5/16/2025 at 10:57 AM, KannikaP said:

Please move to the appropriate forum.

I have used Lazada for may year (other online sites are available), but get so many messages and notifications from old & new Vendors, over 50 yesterday.

I have turned OFF all ticks in my account for notifications, have chatted many times with  ''Customer' service (555).

Are any of you other customers getting this, or how did you prevent the messages from coming Thanks

 

 

I turned it off , driver usually calls when making the delivery anyway

 

 

9 minutes ago, NickyLouie said:

 

 

I turned it off , driver usually calls when making the delivery anyway

 

 

I was talking about Notifications for promotions sent by almost every vendor I have ever bought from over the years.

1 minute ago, KannikaP said:

I was talking about Notifications for promotions sent by almost every vendor I have ever bought from over the years.

 

turned that crap off also , it's spam 

5 minutes ago, NickyLouie said:

 

turned that crap off also , it's spam 

But my question is HOW do I turn it off. Been on Notifications page and all is turned OFF, but still getting them.

On 5/16/2025 at 11:03 AM, Hummin said:

Cant, same as you, I just ignores it.

 

Same with any telecom company, ais just killing it with 5 - 10 messages pr day

May sound crazy but are they actually from AIS or a scammer?

2 minutes ago, Photoguy21 said:

May sound crazy but are they actually from AIS or a scammer?

No, the ones I am talking about are promotional messages from Vendors on Lazada, so doubt whether AIS or Scams.

Talked with Lazada Customer Service (555) about it, and have been waiting two weeks for an answer.

On 5/16/2025 at 10:57 AM, KannikaP said:

Please move to the appropriate forum.

I have used Lazada for may year (other online sites are available), but get so many messages and notifications from old & new Vendors, over 50 yesterday.

I have turned OFF all ticks in my account for notifications, have chatted many times with  ''Customer' service (555).

Are any of you other customers getting this, or how did you prevent the messages from coming Thanks

 

On 5/16/2025 at 10:57 AM, KannikaP said:

Please move to the appropriate forum.

I have used Lazada for may year (other online sites are available), but get so many messages and notifications from old & new Vendors, over 50 yesterday.

I have turned OFF all ticks in my account for notifications, have chatted many times with  ''Customer' service (555).

Are any of you other customers getting this, or how did you prevent the messages from coming Thanks

Not for me. I am free of messages. Do you have email sms or in-app messages?

2 months ago Lazada notifications for "super sale" were still getting through with all promotion push and email notifications turned off. The Lazada app has now been denied all notifications, still hundreds of unread messages and they can stay that way - unread!

55 minutes ago, Beerzy65 said:

 

Not for me. I am free of messages. Do you have email sms or in-app messages?

In app messages from old vendors.

I get emails when I make a purchase.

On 5/16/2025 at 10:57 AM, KannikaP said:

Please move to the appropriate forum.

I have used Lazada for may year (other online sites are available), but get so many messages and notifications from old & new Vendors, over 50 yesterday.

I have turned OFF all ticks in my account for notifications, have chatted many times with  ''Customer' service (555).

Are any of you other customers getting this, or how did you prevent the messages from coming Thanks

I turn off Android notifications for Lazada.  I know what I ordered and I can check for items I've ordered manually.  The spam is over-the-top.

1 hour ago, KannikaP said:

In app messages from old vendors.

I get emails when I make a purchase.

 

Go to Messages, Orders, Settings and you'll see this:

 

 

Select View More and you'll be here:

 

 

Deselect Seller Promo and anything else you don't want and you'll be sorted.

13 hours ago, treetops said:

 

Go to Messages, Orders, Settings and you'll see this:

 

 

Select View More and you'll be here:

 

 

Deselect Seller Promo and anything else you don't want and you'll be sorted.

Done all that. 14 new Chats this morning. I have uninstalled and re-installed the app. I give up.

I have found the Delete All button on my Phone app, but it does not delete the same messages on my PC app.

For years I deselected all notifications except for "orders" but Lazada has now decided to violate our privacy. My advice would be to deny ALL notification permissions and just ignore the avalanche of messages, many hundreds in my case. If you order something check progress via the order details.

On 5/17/2025 at 8:17 AM, RocketDog said:

LOL.  that's the same strategy I use. Cue up the order on my laptop but place order on my phone.

 

Not huge gains but worth the minor effort.

Yep, and if you're ordering something inexpensive then the free shipping offers and worth having.

I do not care about the discounts I could get using their mobile application, this applies to Shopee likewise.

On my desktop webpage, I have lots of messages I can't read, and I simply delete them now and then.