Report Thai Immigration Bureau Embraces AI to Boost Efficiency

[webfact]

Picture courtesy of Siam Rath

 

The Thai Immigration Bureau is launching a major AI training initiative aimed at modernising its operations for the digital age. On 4th June 2025, a significant training session took place at the Immigration Bureau 2, led by Pol. Maj. Gen. Cherngron Rimpadee. The event was attended by over 100 officers at the site and broadcast live to more than 2,000 police personnel across the country.

 

The training, themed "Using Technology and AI to Enhance Operational Efficiency", marks a pivotal step in reforming state agencies. It seeks to prepare immigration officers for the fast-evolving technological landscape to better serve the public and tourists with greater speed and accuracy. Held at the Hyatt Regency Suvarnabhumi, the programme includes both theoretical and practical components.

 

Officers will gain skills in using Generative AI and digital tools like ChatGPT, Google Gemini, DeepL, and more for various tasks, including data analysis, language translation, and chatbot creation.

 

According to Pol. Maj. Gen. Cherngron, the initiative aligns with policies set by Pol. Lt. Gen. Phanumas Boonyarak.

 

This encompasses the use of cutting-edge technology to enhance the screening of individuals entering and exiting the country, thereby bolstering public and societal confidence in investigation and enforcement efforts. The project aims to elevate Thailand's immigration services to meet global standards.

 

The training, spread over six weeks, features more than 30 topics and is available onsite and online, with classes occurring every Wednesday and Saturday outside regular office hours. Expert speakers, including Dr. Phraya Boonkwan from SIIT and Dr. Smith Batthararath from the National Telecommunications Public Company, provide in-depth knowledge to participants.

 

Picture courtesy of Siam Rath

 

Preliminary surveys suggest that 88.2% of officers are keen on AI training, particularly in aspects like automatic language translation. This is crucial, as officers often interact with passengers from diverse backgrounds, requiring advanced language skills. The training will also cover document preparation using AI and in-depth data analysis.

 

Immigration Bureau 2 is transitioning from a traditional checkpoint to a "national security smart organisation", ready to adapt and advance in today's rapidly changing world. Public updates and results of the training can be followed through the bureau's channels, promising more efficient, clearer, and quicker services soon.

 

  Adapted by ASEAN Now from Siam Rath 2025-06-05

 

 

[Tarteso]

40 minutes ago, webfact said:

promising more efficient, clearer, and quicker services soon.

Nice…But by now  I’m TODAY on the way to immigration Office with 60 pages of documents, stack of papers and fotocopies including pics with wife smiling at cam, sitting in the bed among other things, with my serious doubt that they ask about a new rule that requires me to take a photo in the bathroom..Taking number, wait and spend half day of the trip with Police… Like I have been doing during the lasted 15 years..Like most of you.

[ozz1]

Yes 3 copies of everything all on paper they have no idea about digital

[teacherofwoe]

Nobody's told them yet that within ten years there won't be any human immigration offices.

[Artisi]

48 minutes ago, ozz1 said:

Yes 3 copies of everything all on paper they have no idea about digital

But it sounds fantastic 😊

[Cornish Pasty]

They can't even embrace Windows 95, let alone AI!

 

Mark.

[desertsky]

When the IO asked "why don't you have a picture in the kitchen" to renew family visa which is a good example of embracing AI 🤣🤣

[watchcat]

1 hour ago, ozz1 said:

Yes 3 copies of everything all on paper they have no idea about digital

 

and don't forget to use a BLUE pen.

[StayinThailand2much]

Will they use any less paper copies? 😆 

[Artisi]

1 hour ago, StayinThailand2much said:

Will they use any less paper copies? 😆 

Will the sun rise tomorrow?

[ikke1959]

Maybe they could start to use AI instead of the 90 days report and address notifications for long term residents...

[lordgrinz]

You would think if they used AI they would see the complete waste of time on about 90% of the people coming in for renewals, 90 days, TM30's, extensions, etc. Then use this new found "intelligence" to focus on the 10% of bad characters, using 90% of their resources to catch these 10% of bad characters, rather than wasting 90% of their resources on monotonous paper pushing that does nothing but waste everyone's time and add to climate change (wasted paper, fuel, traffic jams, etc). Put an end to the madness, save the planet and catch more bad guys, a WIN-WIN for everyone.

[mfd101]

55 minutes ago, lordgrinz said:

You would think if they used AI they would see the complete waste of time on about 90% of the people coming in for renewals, 90 days, TM30's, extensions, etc. Then use this new found "intelligence" to focus on the 10% of bad characters, using 90% of their resources to catch these 10% of bad characters, rather than wasting 90% of their resources on monotonous paper pushing that does nothing but waste everyone's time and add to climate change (wasted paper, fuel, traffic jams, etc). Put an end to the madness, save the planet and catch more bad guys, a WIN-WIN for everyone.

I think you need to take a sedative and have a nice lie-down.

[terryofcrete]

Maybe they are trying to discourage foreigners from moving to Thailand to ensure long lasting sanity .... for the Farangs that is.....very kind of them . 

[tandor]

1 hour ago, lordgrinz said:

You would think if they used AI they would see the complete waste of time on about 90% of the people coming in for renewals, 90 days, TM30's, extensions, etc. Then use this new found "intelligence" to focus on the 10% of bad characters, using 90% of their resources to catch these 10% of bad characters, rather than wasting 90% of their resources on monotonous paper pushing that does nothing but waste everyone's time and add to climate change (wasted paper, fuel, traffic jams, etc). Put an end to the madness, save the planet and catch more bad guys, a WIN-WIN for everyone.

Jai yen yen Mister (is their pet saying) 

[klauskunkel]

Quote

Thai Immigration Bureau Embraces AI to Boost Efficiency

I agree, AI needs a hug for working with Immigration...

(they probably never even asked) 

[digger70]

Thai Immigration Bureau Embraces AI to Boost Efficiency.

 

What could go wrong (it will)

Why not start with something Easy . Get rid of all the copies and paperwork ,Go Green . Tons of paper Wasted for Nothing.

All information  has been entered on computer Same All the time All the IMM has to Do is ask if Any information has changed if so they can update that on the computer.

Just show Passport for ID ,,, Done . 

90 Day reporting Same ol Same ol. 

Yearly Extensions  Same ol Same ol

[JimHuaHin]

If AI is used to replace the "document checkers" that should speed things up significantly.

 

In my last experience, the document checker checked all my documents, only to tell me I needed photocopies of my passport and a copy of my health insurance policy.  I pointed out to her that the latter, in Thai, was the second document and the former was the third document.

 

Oh.

[connda]

Wait until ChatGPT hallucinates and the Thai Immigration IOs act on made-up information. 

[connda]

In the meanwhile, I still have to submit a ream of paper every year for an extension.

[LespaulAN]

From paper straight to AI skipping paperless. 😀

[hotchilli]

9 hours ago, webfact said:

The Thai Immigration Bureau is launching a major AI training initiative aimed at modernising its operations for the digital age.

Well they do need all the help they can get...

[blaze master]

How will this coincide with the brown envelope situation. 

 

Will ai demand their own cut ?

[TallGuyJohninBKK]

 

Given the topic of the thread, just curious: is the above photo an actual real photo of real Immigration officers, or perhaps just an AI creation of someone's imagination???  🙂

 

From what I've been seeing and reading lately, it's getting pretty darned easy to make up entirely created photos of whatever the person wants AI to create....

 

[rickudon]

I hope they are aware of Google's disclaimer:-

Quote

AI responses may include mistakes.

 

[keysersoze276]

Well, last time I was at immigration, the IO was using Google translate, plus they have a BMW with an iPad in it, so I guess they are slowly catching up to technology.  

[Luuk Chaai]

The Thai Immigration Bureau is launching a major AI training initiative 

 

AI, or Artificial Intelligence, 

..........   strange ,,,,,,,,    one would have thought that is the standard they have been using all along 

 

[Aussie999]

About time Immigration got some "intelligence."

[Quentin Zen]

chatgpt, "check passport number 7384749989"

 

Denied.  didn't spend enough (oh, it will all be connected soon), bank account draining too fast, too many stamps, and the CCTV at soi 3 in Pattaya shows him not tipping enough.

 

24 hours to leave.  hotel notified.   embassy notified.   smart cars notified.   

 

soon every post will be connected to you....i see you said bad things about Ploy, a Thai.  banned!!!! blacklisted!!!!   ...my real name is Deeez Nutz, 397 Pattaya soi 87, Tambun std, ampeur muang, Soi Dog Chang. 7/4 thanon Soi soi.  66666   

 

our days are numbered.  

 

My name in China is negative 1 million, had to walk to LOS.

[Quentin Zen]

10 hours ago, TallGuyJohninBKK said:

is the above photo an actual real photo

is this an actual question from a human or AI?