I've got a dash cam,  I'm trying to connect it but it say's "connected without internet" my Internet is working fine, what is the problem?

RTFM ?   You have given too little information to give you any other advice ...like make and model of the dash cam.

44 minutes ago, johng said:

RTFM ?   You have given too little information to give you any other advice ...like make and model of the dash cam.

It's called Viidure(dont think its the name of the system) in order to use the full features you have to download the Viidure app.

I will go to my Internet provider tomorrow and find out what the problem is, maybe my Internet is not good enough.

Perhaps it needs to connect to a mobile or other device via BlueTooth?

On 6/29/2025 at 12:07 PM, Badrabbit said:

I've got a dash cam,  I'm trying to connect it but it say's "connected without internet" my Internet is working fine, what is the problem?

 

I hope this helps?

 

The "connected, no internet" message on your dash cam when connecting to its Wi-Fi is normal. 

 Dash cam Wi-Fi is primarily for connecting to the camera itself, not for general internet access. You'll use the camera's Wi-Fi to access its settings, view footage, or transfer files through a dedicated smartphone app. 

29 minutes ago, IvorBiggun2 said:

 

I hope this helps?

 

The "connected, no internet" message on your dash cam when connecting to its Wi-Fi is normal. 

 Dash cam Wi-Fi is primarily for connecting to the camera itself, not for general internet access. You'll use the camera's Wi-Fi to access its settings, view footage, or transfer files through a dedicated smartphone app. 

Yes mate,  I have the Viidure app but obviously I can not use it because I can't connect it, do I just keep trying and it will connect eventually or will it never connect?

46 minutes ago, dddave said:

Perhaps it needs to connect to a mobile or other device via BlueTooth?

I will try Bluetooth to my mobile.

52 minutes ago, dddave said:

Perhaps it needs to connect to a mobile or other device via BlueTooth?

Just tried Bluetooth it's connected but only for calls and Audio.

I have no idea what to do now, it all works perfectly, dash cam is recording on a loop, I can re-watch any video but can't download to phone which is the point of having the cam, in an accident you can download that video to your phone, oh well, the shop I

Purchased it from are not much help.

I suspect you may have a dashcam with no wifi. I recently purchased a dashcam on Lazada.  I found out there are dashcams with wifi and cheaper dashcams with no wifi.  Exactly as you say, the only way to transfer the video is to remove the SD card and put it into a reader or a phone.  Dashcams with wifi can be done wirelessly from dashcam to phone or computer.

1 minute ago, dddave said:

I suspect you may have a dashcam with no wifi. I recently purchased a dashcam on Lazada.  I found out there are dashcams with wifi and cheaper dashcams with no wifi.  Exactly as you say, the only way to transfer the video is to remove the SD card and put it into a reader or a phone.  Dashcams with wifi can be done wirelessly from dashcam to phone or computer.

I'm sure this has WiFi but you could be right, the shop now does not answer me , apart from the Wifii it's great, it does what it is supposed to do, 

8 minutes ago, Badrabbit said:

I'm sure this has WiFi but you could be right, the shop now does not answer me , apart from the Wifii it's great, it does what it is supposed to do, 

I've just checked the leaflet that came with the system, it does have wifi, I don't know, why is everything so difficult.

I got it working don't ask me how lol

 

1 hour ago, Badrabbit said:

I got it working don't ask me how lol

 

How 👍

8 hours ago, IvorBiggun2 said:

 

I hope this helps?

 

The "connected, no internet" message on your dash cam when connecting to its Wi-Fi is normal. 

 Dash cam Wi-Fi is primarily for connecting to the camera itself, not for general internet access. You'll use the camera's Wi-Fi to access its settings, view footage, or transfer files through a dedicated smartphone app. 

 

This is the correct answer... 

 

A lot of Dash-Cam's (both of mine) - you connect to the CAM itself via Wifi-Connection...   (which is not an internet connection - but just a connection over Wifi to the Dash-cam - thats it)... 

... The phone recognises that there is 'no internet' from the Dash-Cam - because its not a Wifi-Router its just a dash-cam - nevertheless the connection between phone (app) and Cam is established and the App can the access the dashcams features.

 

This type set up is fairly universal...     Addtionally - IF you have AppleCarPlay (GooglePlay) connected to your car etc that connection will prevent you from connecting to the Dash-Cam Wifi-Connection, thus you may need to 'disconnect' the phone from the AppleCarPlay (GooglePlay)... 

4 minutes ago, richard_smith237 said:

 

This is the correct answer... 

 

A lot of Dash-Cam's (both of mine) - you connect to the CAM itself via Wifi-Connection...   (which is not an internet connection - but just a connection over Wifi to the Dash-cam - thats it)... 

... The phone recognises that there is 'no internet' from the Dash-Cam - because its not a Wifi-Router its just a dash-cam - nevertheless the connection between phone (app) and Cam is established and the App can the access the dashcams features.

 

This type set up is fairly universal...     Addtionally - IF you have AppleCarPlay (GooglePlay) connected to your car etc that connection will prevent you from connecting to the Dash-Cam Wifi-Connection, thus you may need to 'disconnect' the phone from the AppleCarPlay (GooglePlay)... 

It's now working.

19 minutes ago, Badrabbit said:

It's now working.

 

Yes... the 'American Indian' above kind of gave that away.... 

 

... though you didn't know 'how'...    thus: my comment explains 'how' you likely or inadvertently gained access... 

 

You'll need to know 'how' when you try and reconnect as the connection between your phone and the dash-cam is not a permanent thing and you may need to go through the 'reconnection process' next time you want to connect....    Particularly if you have AppleCarPlay or reset connections on your phone etc.

18 minutes ago, richard_smith237 said:

 

Yes... the 'American Indian' above kind of gave that away.... 

 

... though you didn't know 'how'...    thus: my comment explains 'how' you likely or inadvertently gained access... 

 

You'll need to know 'how' when you try and reconnect as the connection between your phone and the dash-cam is not a permanent thing and you may need to go through the 'reconnection process' next time you want to connect....    Particularly if you have AppleCarPlay or reset connections on your phone etc.

Yea I'm sure I will manage it.

12 hours ago, Badrabbit said:

I'm sure this has WiFi but you could be right, the shop now does not answer me , apart from the Wifii it's great, it does what it is supposed to do, 

If you enter the dashcam's settings menu, if there is an option to sign into a network, then it has wifi.  If no network settings, no wifi.

2 hours ago, dddave said:

If you enter the dashcam's settings menu, if there is an option to sign into a network, then it has wifi.  If no network settings, no wifi.

Cheers mate, it's all sorted and working, can now download any video plus screenshots.

Just come back from drive out, opened the camara and downloaded a few just to watch.

 

Regarding the dash cam, it's got a 64gb micro sd card would it be better to get the 128gb micro sd card?

They want 1200bht so would it be better to get from Lazada at a fraction of the price?

Which make is recommended?

4 minutes ago, Badrabbit said:

Regarding the dash cam, it's got a 64gb micro sd card would it be better to get the 128gb micro sd card?

They want 1200bht so would it be better to get from Lazada at a fraction of the price?

Which make is recommended?

Anything from an official shop, I like Sandisk 128gb for under 300bht.

https://s.lazada.co.th/s.y1VnK

2 minutes ago, BritManToo said:

Anything from an official shop, I like Sandisk 128gb for under 300bht.

https://s.lazada.co.th/s.y1VnK

Yea Tesco wants 1200bht for the 128gb.

I will get the lazada one, thanks mate.

Don't get a big SD card if your cam makes a new video file every 3 min max. Accident will be recorded in 2 video files max. 
By using a large SD you only get too many recorded video files. Unless you need all those files. 
I got a 32g genuine Sandisk from B2S for 120b. 
Most of online products are not Genuine, when you need a view of an accident and it's not recorded or corrupt file, what happened to me😔. 

3 hours ago, OneManShow said:

Don't get a big SD card if your cam makes a new video file every 3 min max. Accident will be recorded in 2 video files max. 
By using a large SD you only get too many recorded video files. Unless you need all those files. 
I got a 32g genuine Sandisk from B2S for 120b. 
Most of online products are not Genuine, when you need a view of an accident and it's not recorded or corrupt file, what happened to me😔. 

Okay, I remember a while ago I ordered micro sd card from Lazada(China) they were crap, the cam came with 64gb is that big enough?

1 hour ago, Badrabbit said:

the cam came with 64gb is that big enough?

64gb is more than enough if your cam records every 1min-3min a new video file (some dash cams 1min-5min). 
But you need to test that SD card after a week. If it's a counterfeit there will be corrupt files or missing videos. 
Office Mate and B2S are the best places to buy genuine SD cards. Even though I trust those SD cards I check the recording condition at least every once in a while. 
Because my last year accident cost me a lot  and I'm still dealing with courts since I could not recover any of those front and rear cam videos. 
 

54 minutes ago, OneManShow said:

64gb is more than enough if your cam records every 1min-3min a new video file (some dash cams 1min-5min). 
But you need to test that SD card after a week. If it's a counterfeit there will be corrupt files or missing videos. 
Office Mate and B2S are the best places to buy genuine SD cards. Even though I trust those SD cards I check the recording condition at least every once in a while. 
Because my last year accident cost me a lot  and I'm still dealing with courts since I could not recover any of those front and rear cam videos. 
 

Okay, thanks, the SD card came with the system so I'm guessing it will be good, all seems okay.

Thanks for your help.