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Thailand Tightens Mobile Banking to Curb Scams

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On 8/20/2025 at 8:01 AM, BKKBike09 said:

I wrote a letter to Bangkok Post a few weeks ago about this 50K limit nonsense but they didn't publish it - so here it is. The real kicker is that (with KBank at least), a request to increase the limit takes two days to consider and may even be rejected. And this isn't an 'anti-foreigner' thing - applies to all, nationality regardless.

 

 

 

Given the relentless drive by banks to push customers not to visit branches and instead to rely on the ‘convenience’ of a banking app, imagine my surprise to now be encouraged, by Kasikorn Bank, to use cash for large transactions.

 

Just last week I had the pleasure of withdrawing, at my local KBank branch, several hundred thousand baht of my hard earned money. I then carried the weighty envelope across the lobby of my office building to the branch of another local bank, where I deposited said funds.

 

At this point I should point out that it was not originally my intention to eschew a single, traceable, online interbank transfer. In the past I have used my KBank app, such as when, in March, I made a single transfer of several hundred thousand baht to complete a car purchase.

 

However, Kasikorn have now decided that a rather modest daily limit of THB 50,000 for all online transactions is sufficient for my banking needs. When I queried this with KBank Call Centre I was informed that this is a new policy but that it was possible to request an increase, via the Call Centre, although this would require two days’ consideration and any new transfer limit would be valid for just 30 days. 

 

I duly submitted the request but, sadly, it appears Kasikorn feel I am unable to control my spending: the response to my request (two days later) was to inform me “the current daily limit is appropriate for the needs and circumstances of the user”. 

 

This was accompanied by the helpful suggestion “if you wish to make transactions exceeding the daily maximum limit through K Plus, please consider making multiple transactions gradually or visit a convenient Kasikorn Bank branch to complete your transactions”.

 

Deliberations aside as to how any bank feels able to determine the “needs and circumstances” of a customer, a system that prevents transfer of larger sums via a banking app de facto encourages use of cash in payment for goods and services – a stimulus for the informal economy, to be sure, but counter to the government’s efforts to promote electronic payments as this facilitates tax revenue collection.

 

And what happens should an unfortunate customer find him or herself in urgent need to pay a bill above their preset limit? It is not uncommon for local private hospitals to require a deposit prior to admission in cases where the patient is uninsured: if at death’s door, ‘making multiple transactions gradually or visiting a branch’ is unlikely to be practicable.

 

Perhaps Kasikorn might, at the very least, adjust their policy on temporary transfer limit increases to make decisions immediate and automatically approved, even if only for 30 days, much as with requests for a temporary credit card limit increase.

 

 

"Customers with positive financial histories remain unaffected, and those needing higher limits can request upgrades." 

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On 8/20/2025 at 8:01 AM, BKKBike09 said:

I wrote a letter to Bangkok Post a few weeks ago about this 50K limit nonsense but they didn't publish it - so here it is. The real kicker is that (with KBank at least), a request to increase the limit takes two days to consider and may even be rejected. And this isn't an 'anti-foreigner' thing - applies to all, nationality regardless.

 

 

 

Given the relentless drive by banks to push customers not to visit branches and instead to rely on the ‘convenience’ of a banking app, imagine my surprise to now be encouraged, by Kasikorn Bank, to use cash for large transactions.

 

Just last week I had the pleasure of withdrawing, at my local KBank branch, several hundred thousand baht of my hard earned money. I then carried the weighty envelope across the lobby of my office building to the branch of another local bank, where I deposited said funds.

 

At this point I should point out that it was not originally my intention to eschew a single, traceable, online interbank transfer. In the past I have used my KBank app, such as when, in March, I made a single transfer of several hundred thousand baht to complete a car purchase.

 

However, Kasikorn have now decided that a rather modest daily limit of THB 50,000 for all online transactions is sufficient for my banking needs. When I queried this with KBank Call Centre I was informed that this is a new policy but that it was possible to request an increase, via the Call Centre, although this would require two days’ consideration and any new transfer limit would be valid for just 30 days. 

 

I duly submitted the request but, sadly, it appears Kasikorn feel I am unable to control my spending: the response to my request (two days later) was to inform me “the current daily limit is appropriate for the needs and circumstances of the user”. 

 

This was accompanied by the helpful suggestion “if you wish to make transactions exceeding the daily maximum limit through K Plus, please consider making multiple transactions gradually or visit a convenient Kasikorn Bank branch to complete your transactions”.

 

Deliberations aside as to how any bank feels able to determine the “needs and circumstances” of a customer, a system that prevents transfer of larger sums via a banking app de facto encourages use of cash in payment for goods and services – a stimulus for the informal economy, to be sure, but counter to the government’s efforts to promote electronic payments as this facilitates tax revenue collection.

 

And what happens should an unfortunate customer find him or herself in urgent need to pay a bill above their preset limit? It is not uncommon for local private hospitals to require a deposit prior to admission in cases where the patient is uninsured: if at death’s door, ‘making multiple transactions gradually or visiting a branch’ is unlikely to be practicable.

 

Perhaps Kasikorn might, at the very least, adjust their policy on temporary transfer limit increases to make decisions immediate and automatically approved, even if only for 30 days, much as with requests for a temporary credit card limit increase.

 

 

I planned ahead and requested a higher limit a few days in advance. I had it, kbank, within the hour.

Personally I think its all about control and is a global trend & the more difficult it is to get money out of your account the longer it remains in the banks control and is to their financial gain, they get to use our money! 

Like other readers pointed out the lions share of Thais live between pay days and rarely have 50,000 in their account, this is just a control mechanism thats is conveniently beneficial to the banks! If this were not the case the ability to increase withdrawl amounts would be an option within the APP available to the account holder.  

And lets be honest here, the majority of scams are actually authorised by the account holders!

On 8/20/2025 at 3:47 AM, webfact said:

image.jpeg

File photo for reference only

 

The Bank of Thailand has announced strict new mobile banking transfer limits to combat rising financial fraud, capping daily transfers at 50,000 baht for children under 15 and seniors over 65 opening new accounts.

 

Daranee Saeju, the assistant governor for payment systems policy, stated the measure aims to protect vulnerable customers by introducing a customer profiling system that sets transfer limits based on risk.

 

Users are divided into three groups: suspected fraudsters, general users, and vulnerable customers, with limits categorised into three tiers: under 50,000 baht, under 200,000 baht, and above 200,000 baht.

 

The new policy is already in effect for new mobile banking applicants. Existing users will need to comply by year-end, though banks will individually determine risk classifications.

 

Customers with positive financial histories remain unaffected, and those needing higher limits can request upgrades. Special precautions will still apply to those considered vulnerable to fraud due to their increased susceptibility, reported the Bangkok Post.

 

Currently, Thailand has about 12 million mobile banking users. Existing controls limit mobile banking transfers to 50,000 baht per transaction, with facial recognition, and 200,000 baht per day.

 

However, financial fraud is a serious concern, with June alone documenting 24,500 scam cases linked to money transfers, resulting in losses totalling 2.8 billion baht. On average, each fraudulent case resulted in 114,000 baht lost, with the largest single scam taking 4.9 million baht.

 

Regionally, 22% of fraud cases involve transactions exceeding 50,000 baht sent to mule accounts, yet they account for a staggering 76% of the overall losses.

 

Alarmingly, it takes scammers only three minutes to drain half the stolen funds, whereas victims generally take between 19 and 25 hours to report the crime. In the first half of the year, 78,468 scam cases involved children, while those over 65 were victims in 416,453 cases.

 

image.png  Adapted by ASEAN Now from Bangkok Post 2025-08-20

 

image.png

What do they mean about facial recognition? At what point does facial recognition become a requirement? Every transaction? 50,000 baht transacition? or what?

On 8/20/2025 at 3:47 AM, webfact said:

Customers with positive financial histories remain unaffected, and those needing higher limits can request upgrades.

Thanks! That's all I needed to know...

On 8/20/2025 at 8:36 AM, JimGant said:

assuming most of the younger crowd at least have a laptop

This one certainly does not!  At least, not one that works by now.  
Nevertheless, I use Online banking via a browser and the website, where such still exist!  

On 8/20/2025 at 8:39 AM, hotandsticky said:

 

 

Refreshing non-reactionary post.

 

Work with the changes, not against them, there will inevitably be a solution.

There is a solution.. put your own banking limits and change them online when needed.. dual authentication where you get an email code to complete transactions... passwords containing letters, numbers, special characters combined...

There is something else hidden in their agenda so buy a safe and tell nobody, and leave the bulk of your funds offshore...

On 8/20/2025 at 9:01 AM, Peterphuket said:

What stone have you been under...
Certainly never heard of the WEF either.

what is it that you are so afraid of, that you cannot give a straightforward answer to a simple question?

does your paranoia stretch so far that you believe saying his name is akin to saying beetlejuice?

to the questionee, it is Klaus SChwab, leader of the Worried Electric Fingers, a pub rock band who only used to play Clapton songs.

Probably.

 

( of course he wasn't)

1 hour ago, chang50 said:

Link says 'not have' in Thai according to the missus.

 

The link works from here.

A post commenting on moderation removed.

 

@George FmplesdaCosteedback rule 13. You will not publicly comment on moderation in an open forum. You will not comment on actions taken by individual moderators or on specific or general policies and issues. You will not post a negative emoticon in response to a public notice made by a moderator. You may send a private message to a moderator to discuss individual actions or you can email support (at) aseannow.com to discuss moderation policy and account suspensions.You will not block communication from moderators or Admin.

 

Aggression, personal attacks, or any form of abuse toward moderators will not be tolerated and will result in strict consequences.

 

There is absolutely no excuse for abusive behaviour .

 

 

I am over 65 and usually have to help the bank staff with their tech.

8 hours ago, Drumbuie said:

"Customers with positive financial histories remain unaffected, and those needing higher limits can request upgrades." 

 

7 hours ago, stevenl said:

I planned ahead and requested a higher limit a few days in advance. I had it, kbank, within the hour.

 

3 hours ago, WDSmart said:

Thanks! That's all I needed to know...

 

Which all may be true BUT it doesn't alter the fact that I have had a Kasikorn account for 10+ years and now KBank think that 50K is 'appropriate for my needs', rejecting even a request for a temporary increase to 300K (which took them two days to consider). I guess their AML or whatever algorithms don't like something about my customer profile. Delighted to hear that most other people who've responded to this thread haven't had any issues.

 

These are the messages they sent via the app after taking two days to consider. So I took out 300K in cash. 

 

image.jpeg.40e844c482f8c6d448693bede27372ef.jpeg

 

image.jpeg.cec1f092f84af228b415a1cdf5a57a78.jpeg

 

To be fair to them I don't use this account that much but it's hardly been dormant the last 6 months ...

 

image.jpeg.1840611c17378039d3f884757d6f4cfa.jpeg

 

 

 

 

 

 

 

 

43 minutes ago, BKKBike09 said:

 

 

 

Which all may be true BUT it doesn't alter the fact that I have had a Kasikorn account for 10+ years and now KBank think that 50K is 'appropriate for my needs', rejecting even a request for a temporary increase to 300K (which took them two days to consider). I guess their AML or whatever algorithms don't like something about my customer profile. Delighted to hear that most other people who've responded to this thread haven't had any issues.

 

These are the messages they sent via the app after taking two days to consider. So I took out 300K in cash. 

 

image.jpeg.40e844c482f8c6d448693bede27372ef.jpeg

 

image.jpeg.cec1f092f84af228b415a1cdf5a57a78.jpeg

 

To be fair to them I don't use this account that much but it's hardly been dormant the last 6 months ...

 

image.jpeg.1840611c17378039d3f884757d6f4cfa.jpeg

 

 

Kbank did the same to me, so I closed my account with them. Bangkok Bank and SCB still allow me 2 million Baht limits.

1 hour ago, sidneybear said:

 

Kbank did the same to me, so I closed my account with them. Bangkok Bank and SCB still allow me 2 million Baht limits.

Sorry to hear that but on one level glad it's not just me!

10 hours ago, Drumbuie said:

"Customers with positive financial histories remain unaffected, and those needing higher limits can request upgrades." 

Hmm. I have a very good financial history - 24 years with SCB - and a considerable amount in a couple of accounts for a few years without dropping more than 20% annually. Yet I was also restricted to 50k last month (some expensive dental treatment that needed to be paid up front). Luckily I had a second account to make up the small difference. So I'[m less sure longevity of accounts or 'good standing' will be a workaround of the 50k per day transfer limit.

1 hour ago, sidneybear said:

 

Kbank did the same to me, so I closed my account with them. Bangkok Bank and SCB still allow me 2 million Baht limits.

I see that in my SCB account too. But are you sure that's a daily "transfer" limit or overall  'transaction' limit - which of course are two different things. In other words, my understanding is that we can transfer up to 50k for rent to the landlord (just example if you have expensive rent), but then you wouldn't be able to transfer any more to anyone else that day. Meantime, you could still pay your CC bill same day (not a transfer - a bill payment?. Still not really very clear to me.

11 hours ago, ronnie50 said:

I see that in my SCB account too. But are you sure that's a daily "transfer" limit or overall  'transaction' limit - which of course are two different things. In other words, my understanding is that we can transfer up to 50k for rent to the landlord (just example if you have expensive rent), but then you wouldn't be able to transfer any more to anyone else that day. Meantime, you could still pay your CC bill same day (not a transfer - a bill payment?. Still not really very clear to me.

It does seem ambiguous: In my SCB, I have a Transer limit of 2,000,000 Baht per day, but a Transfer/Top up per transaction limit of 50,000 Baht per transaction with face scan, which presumably means that a face scan is necessary to transfer more than 50,000 Baht in any single transaction. My BBL app, has the same 50,000 Baht per day lmit, which can be overridden with a face scan, presumably after which my 2,000,000 Baht daily limit applies. These are both accounts that I've held for several years, and I have Thai nationality.

 

I read somewhere that there new 50,000 Baht limits have caused an uproaor, so they'll probably be walked back later on, and the Bank of Thailand is already on the defensive.

 

Kbank are so condescending, refusing to grant me a temporary limit increase to transfer my own money, and treating my like a small child. I'm glad I closed my account with them, and will never go near them again.

1 hour ago, sidneybear said:

It does seem ambiguous: In my SCB, I have a Transer limit of 2,000,000 Baht per day, but a Transfer/Top up per transaction limit of 50,000 Baht per transaction with face scan

I went to my own SCB branch last week to update my books and to ask for a face scan, so they'd have it for transfers. The teller told me they still can't do face scans for foreigners, only Thais, but they're hoping to be able to do so for foreigners within this year (tied to passport I guess).

4 minutes ago, ronnie50 said:

I went to my own SCB branch last week to update my books and to ask for a face scan, so they'd have it for transfers. The teller told me they still can't do face scans for foreigners, only Thais, but they're hoping to be able to do so for foreigners within this year (tied to passport I guess).

 

Will they accept a Pink ID, or is it restricted to the Thai ID only?

2 minutes ago, lordgrinz said:

 

Will they accept a Pink ID, or is it restricted to the Thai ID only?

Good question. No idea. I don't have a pink card, no PR status, and don't own anything here other than an oldish car - I'm here just on O Visa Ret Ext.

13 hours ago, ronnie50 said:

I see that in my SCB account too. But are you sure that's a daily "transfer" limit or overall  'transaction' limit - which of course are two different things. In other words, my understanding is that we can transfer up to 50k for rent to the landlord (just example if you have expensive rent), but then you wouldn't be able to transfer any more to anyone else that day. Meantime, you could still pay your CC bill same day (not a transfer - a bill payment?. Still not really very clear to me.

 

I was under the impression from what the SCB APP settings show, that we can make multiple transfers per day, 50,000 max per transfer, for a maximum of 200,000 a day (so 4 separate transfers of 50,0000). 

 

On 8/20/2025 at 8:30 AM, NemoH said:

All in the name of protecting you.... Sigh 

 

Here comes Thailand... first the created problem of scammers ... then the control and restrictions... in the noble cause of protecting the majority. But this is done at the expense of the majority who have never been scammed .... so why create controls on majority just because the miniscule minority got scammed? So where is majority rule? 

 

Just see the stats on how many get scammed against all the bank customers...... you will have the answer that all these controls are directly meant to restrict you from getting access to your own money.... eventually making withdrawals difficult ....  

 

 

No mention of fixing the technology which Westpac bank prides itself in doing 

On 8/20/2025 at 8:36 AM, JimGant said:

The irony here is that the fallback solution is online banking -- but unfortunately several banks have closed that option (fortunately, Bangkok Bank isn't one of them). Bangkok Bank's default transfer amount is 500k. 

 

Have never seen the utility of mobile banking. First and formost, my 80 year old eyes can't see the small screen. Secondly, I don't need the option to transfer money from my car or from a restaurant, using a mobile phone. If a transfer situation arises, the comfort of my home office's desktop -- or, if on the road, my laptop in a hotel room, suffice very nicely. And, paying bills realtime is where cash, or my 2% cashback credit card do the trick -- no fumbling around with a phone just to pay a bill.

 

Anyway, I know this makes no sense to the younger crowd. But, assuming most of the younger crowd at least have a laptop, online banking may may come back into vogue -- if they keep making mobile banking an annoying chore. 

Unfortunately, you have missed out on the fundamentals. Thai mobile ownership is 1.36 phones per capita verses 0.36 laptops/desktop PCs per capita. It is not an age thing directly, just the simple fact that almost everyone has a smart phone (98.2%), and very few have access to a laptop or desktop (36%). If you were spending millions of Baht on a development team making products for your customers, where would you focus efforts? On the 36% or the 98%?

 

 

4 hours ago, lordgrinz said:

I was under the impression from what the SCB APP settings show, that we can make multiple transfers per day, 50,000 max per transfer, for a maximum of 200,000 a day (so 4 separate transfers of 50,0000). 

Actually, mine says up to 2,000,000 per day to another' bank (not SCB) account. In the App Terms and Conditions  (Section 3.3), or up to 5,000,000 per day to another SCB account. And I think it was 10-million per day between your own (more than one) SCB accounts. (I have moved more than 50k between my own SCB accounts - same branch via App - without any issues.)

 

So maybe it's old, or maybe it still counts, but more than 50k sets a trip wire and you have to phone the bank's SCB Easy Line and make a request to lift the bar when making transfers to someone other than yourself? I'm guessing.

 

I've never needed to phone them and only once had to transfer more than 50k (54k) in the last 6 months. 

 

Have you tried?

On 8/25/2025 at 12:55 PM, ronnie50 said:

I went to my own SCB branch last week to update my books and to ask for a face scan, so they'd have it for transfers. The teller told me they still can't do face scans for foreigners, only Thais, but they're hoping to be able to do so for foreigners within this year (tied to passport I guess).

I think face scans for Thais are easier, because when you open an account they read the chip on the Thai ID card, which has the photo of the account holder in it. They probably can't read similar information stored on foreign passports 

On 8/25/2025 at 10:08 AM, lordgrinz said:

 

I was under the impression from what the SCB APP settings show, that we can make multiple transfers per day, 50,000 max per transfer, for a maximum of 200,000 a day (so 4 separate transfers of 50,0000). 

 

 

On 8/25/2025 at 2:25 PM, ronnie50 said:

Actually, mine says up to 2,000,000 per day to another' bank (not SCB) account. In the App Terms and Conditions  (Section 3.3), or up to 5,000,000 per day to another SCB account. And I think it was 10-million per day between your own (more than one) SCB accounts. (I have moved more than 50k between my own SCB accounts - same branch via App - without any issues.)

 

So maybe it's old, or maybe it still counts, but more than 50k sets a trip wire and you have to phone the bank's SCB Easy Line and make a request to lift the bar when making transfers to someone other than yourself? I'm guessing.

 

I've never needed to phone them and only once had to transfer more than 50k (54k) in the last 6 months. 

 

Have you tried?

Certainly as of 1st August you could make more than one transaction to someone else with the combination totalling more than 50k because I did. I will be doing the same at the end of this week.

I also separately called the call centre about something else and asked and apparently you can get a waiver but it only lasts a limited time so I couldn't be ar**ed to follow it through.

2 minutes ago, topt said:

 

Certainly as of 1st August you could make more than one transaction to someone else with the combination totalling more than 50k because I did. I will be doing the same at the end of this week.

I also separately called the call centre about something else and asked and apparently you can get a waiver but it only lasts a limited time so I couldn't be ar**ed to follow it through.

 

Does the QR payment in SCB to a business/shop fall under the 50,000 baht limit? Say like buying a new high-end digital camera or laptop? I may buy a new camera soon, so just wondering.

1 minute ago, lordgrinz said:

 

Does the QR payment in SCB to a business/shop fall under the 50,000 baht limit? Say like buying a new high-end digital camera or laptop? I may buy a new camera soon, so just wondering.

Sorry I don't know at all about that. However I would be surprised if they allowed any payments over 50k without a waiver/face id.

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