Toa Paints 101 - Base Colors

[dave111223]

TOA premium paints (such as Supershield and Duraclean) can be mixed to a wide range of colors which are chosen from color swatches.

They also come in 4 "Base" whites, labled A, B, C, D. Each 4 digital color swatch code will also have a corresponding "base".

Light colors are mixed using "Base A" paint, and dark colors are mixed using "Base D", and all the colors inbetween will use B or C depending on their darkness.

I went in Homepro to order about 4 different colors of paints the other day, to test various colors to see what I liked for my upcoming house painting. One of the colors came out of the mixer and looked nothing like the color swatch (way darker). We (wife and I) repeatedly asked the paint assistant why the color was so different from the chart, they shrugged and said we had to pay for it anyways (once you are order the paint you must pay no matter how it looks).

I noticed that they had put it on a "Base D" and also for some reason highlight only the letter "D" in the order book. I asked if I could order that color on a base C or B instead...turns out C was out of stock.

Went into a different Homepro told them the color code and asked what base it was supposed to be on; you guessed it, supposed to be on a "base C"

Moral of the story: make sure you get the correct base

When they pull up your color code on the computer before mixing it, make sure you actually look at what base it should be using, as they will try to substitute out the base and give you the wrong color.

So I got ripped off and paid for paint of the wrong color because of the employee using the wrong color base, but I think it was a valuable lesson that when I actually paint the house I make sure all the bases are correct before paying for the paint, or using any of the paint.

[Crossy]

I would have asked to see the manager. I have no problem with paying for special order, provided it is made to the order (which your paint wasn't). If my order itself is wrong, that's my problem.

[meatboy]

we repainted all the house last year,we had all the codes for the paints and went along to home pro.well one of the paints came out a diff.colour only found out when it dried.went back to home pro this was their reply.

first was we had the wrong codes,not so as we were lucky we had an old tin from previously bought at home pro.

second they tried to say we had added tooooo much water,none added so we told them we would contact tao.

thirdly this is good,tao had changed the codes,and we should have asked,we contacted tao no not at all they replyed.

then we found out that they are supposed to clean the machines regularly or you will get a diff.colour.

luckily they opened a superstore near us so we had it all from them.home pro did add some more colour to the first ones we bought so they were ok.if my mrs.had not stood her ground with the lying toads they would have got away with it.

[joepattaya1961]

Firstly, the colors shown in catalogues and color-swatches are for reference only and the difference with the actual color may differ 5% in shade.

Yes, every shade in the swatch needs a different base, BUT if the base isn't on hand, they can manually change the base in their computer which only means, that the will be another (more expensive) mix of pigments added to the base in order to get the right color.

A discussion about shades is always difficult, but usually the stores put a dot of the paint (which is in the bucket) on top of the cover. Wait until it has dried up (approx. 10 - 15 mins) and compare it with the catalogue or swatch.

If the final color is NOT to your satisfaction, they should be able to alter the shade manually, but that needs a specialist to do so + the result will be not standard and ordering more, if needed, will be a pain(t).

You could try to get a slightly lighter end-result by applying a white primer first; this will brighten up the topcoat.

Edited February 24, 2013 by joepattaya1961

[Pib]

About a year ago I bought a quart of enamel paint to paint my gate. I selected a green color code and it used Base C for this particular color. OK, I use the paint up, need some more, go back to the store and order another quart...the paint-mixer messed up and used Base D this time...neither him or I noticed the mistake at the time because the green was still very close...I got back to the house...started painting the gate to finish up but the green was significantly darker in daylight....I looked at the paint name and code and it matched the other quart but I noticed the Base difference....took the old and new can back...pointed out the mistake in base used...they gave me a new quart using the correct base free of charge.

[lipupfatty]

Thanks for the info. gents,as i want to repaint my house in the next few months.

Do you recommend TOA paints,as i have not done much research,and i'm not sure what the contractor used when my house was first built,(about 6 years ago),but it's badly faded-i suppose no surprise in this climate.

[rawhod]

We went to the large shop near Nhongphateep (I think it's a Home Mart branch). We showed the assistant selling the paint the colour we wanted, it was a 4Seasons honey brown. They only do TOA paints I think. Anyway he comes back with a colour swatch of green colours as his best match... obviously a case of a red-green colour blind assistant selling coloured paint.

[harrry]

Thanks for the info. gents,as i want to repaint my house in the next few months.

Do you recommend TOA paints,as i have not done much research,and i'm not sure what the contractor used when my house was first built,(about 6 years ago),but it's badly faded-i suppose no surprise in this climate.

6 years and only fading is not too bad.

I think you get what you pay for here. they have really cheap paint,better paint, even better and top grade. I think you can tell by the warrantee period the quality. Our main house I got painted in 10 year paint. 2 years shows a little fading in a couple of areas. I painted the MILs rental house at the same time but used cheaper paint of the same colour. You can see the difference now.

I think with paint it may not keep good as long as the warrantee says but the life will be in proportion to it.

Edited March 2, 2013 by harrry