I have completed the online application form for a visitor visa for the UK, my payment is getting refused at the payment page saying insufficient funds or wrong card details. I have tried 4 different cards registered in Uk and Thailand and the same result. There is no way to contact VFS (which is crazy) so i wondered if anyone else has had this problem.

I have called the banks who say the cards are fine and no payment was requested....any ideas?

I'm pretty sure that VFS don't actually process card payments, I believe they use World Pay.

 

yes you are correct, world pay cant help as they can only deal with their customers ie VFS. I am hoping its just a glitch that will be sorted out i was just wondering if anyone else had had this problem.

What currency are you trying to pay in ?

Get someone else to try with their card.   Anyone can pay the fee.  You can then pay them back.

2 hours ago, CharlieH said:

What currency are you trying to pay in ?

The fee is in us dollars, its strange because its refusing payment by paypal as well so i'm guessing its a problem their end. Contacted worldpay and they cant help.

19 minutes ago, Tony M said:

Get someone else to try with their card.   Anyone can pay the fee.  You can then pay them back.

Yes thats a good idea and my next plan. The whole application is much more involved than last time i did it.

Seems very much like a tech gliche if it wont do Paypal either.

 

Hope it rights itself for you soon. Not a good outlook right on top of the weekend.

try a different browser

I got a friend to try with their card from the UK and it went through first time, it must be the IP address where i am in Africa thats causing the problem. Its strange because i dont have a problem with other payments but anyway job done. Thanks for your comments.

use a vpn, always wise from Nigeria