Jump to content
Login with your Gmail HERE and start posting in seconds! ×
Don't just read! Be part of the Community! Join the conversation ×

Where to go for laptop help

JenniferPapo

By JenniferPapo
in IT and Computers

 Share

Recommended Posts

Crossy Star Member

Crossy

Posted
Posted

Have you forgotten your username and password or has something gone awry?

 

You ask where to go to sort it, but you don't tell us where you are. Giving you a location in Bangkok when you are in Chiang Mai isn't going to be a lot of use.

 

  • Like 2
OneMoreFarang Star Member

OneMoreFarang

Posted
Posted
49 minutes ago, Crossy said:

Have you forgotten your username and password or has something gone awry?

 

You ask where to go to sort it, but you don't tell us where you are. Giving you a location in Bangkok when you are in Chiang Mai isn't going to be a lot of use.

You asked for her location:

 

USA1.png.67209a85f6f70ffcebbb659b7688375d.png

 

Crossy Star Member

Crossy

Posted
Posted
3 minutes ago, OneMoreFarang said:

You asked for her location:

I did notice that, but one does assume that since she's asking on a Thailand based forum she needs help in Thailand.

 

I mean if she was in, say, Matawan, New Jersey, 07747, United States, using vultr.com as an ISP why would she ask here.

Stocky Ruby Member

Stocky

Posted
Posted
2 hours ago, JenniferPapo said:

can not log in at its login screen

Is that the Windows login screen or a bios login screen?

wgdanson Silver Member

wgdanson

Posted
Posted
17 hours ago, JenniferPapo said:

It is the Windows login screen .

Then you need to go into the bios, before Windows starts up, and possible re-set that. I think it is F2 or F12 as it is booting.

  • Like 1
JenniferPapo Newbie

JenniferPapo

Posted
  • Author
Posted
On 11/19/2018 at 8:41 AM, wgdanson said:

Then you need to go into the bios, before Windows starts up, and possible re-set that. I think it is F2 or F12 as it is booting. 

Thanks , i got an bootable disk (USB), i made my laptop be booted by it , but the laptop didn't do that .

wgdanson Silver Member

wgdanson

Posted
Posted
32 minutes ago, JenniferPapo said:

Thanks , i got an bootable disk (USB), i made my laptop be booted by it , but the laptop didn't do that .

Re-install Windows then.

JenniferPapo Newbie

JenniferPapo

Posted
  • Author
Posted
On 11/20/2018 at 10:26 AM, wgdanson said:

Re-install Windows then. 

If i have backed all the info up on another devices , i would love to do that,maybe i need to take my hard drive off .

wgdanson Silver Member

wgdanson

Posted
Posted
33 minutes ago, JenniferPapo said:

If i have backed all the info up on another devices , i would love to do that,maybe i need to take my hard drive off .

As long as you have a back-up of all the data, photos, docs etc you want to keep, either on another drive, or preferably on the Cloud, One Drive or Google Drive and installation files for your apps. Then you can download Windows 10 from Microsoft onto a USB stick, via Media Creation Tool, and then go through the process of a clean install, not too difficult, but takes time and patience. Then re-install all your apps and programs, then your data. Where are you in Thailand?

KneeDeep Senior Member

KneeDeep

Posted
Posted
8 hours ago, JenniferPapo said:

Thanks for your Video guide, i tried it yesterday,it is hard to do it successfully as it is text and i'm out of my depth ????

 

It appears that English is not your first language. Which makes it more difficult to communicate successfully.

We don't even know if your USB Flash drive is actually bootable.

 

JenniferPapo Newbie

JenniferPapo

Posted
  • Author
Posted (edited)
On 11/21/2018 at 11:43 AM, wgdanson said:

As long as you have a back-up of all the data, photos, docs etc you want to keep, either on another drive, or preferably on the Cloud, One Drive or Google Drive and installation files for your apps. Then you can download Windows 10 from Microsoft onto a USB stick, via Media Creation Tool, and then go through the process of a clean install, not too difficult, but takes time and patience. Then re-install all your apps and programs, then your data. Where are you in Thailand?

I didn't back-up anything for my laptop , dear , i am in Chiang mai now , i will return to Germany on Saturday night.

Edited by JenniferPapo
  • Like 1
wgdanson Silver Member

wgdanson

Posted
Posted
1 hour ago, JenniferPapo said:

I didn't back-up anything for my laptop , dear , i am in Chiang mai now , i will return to Germany on Saturday night.

ALWAYS BACK UP EVERYTHING. To a USB drive or The Cloud. You never know what might happen. Have a good trip.

Ks45672 Senior Member

Ks45672

Posted
Posted
4 hours ago, wgdanson said:

ALWAYS BACK UP EVERYTHING. To a USB drive or The Cloud. You never know what might happen. Have a good trip.

Reminds me of an old saying Programmers used to say :

 

"Data doesn't exist unless there is at least two copies of it" 

 

It's still as true today as it ever was! 

SheungWan Gold Member

SheungWan

Posted
Posted
6 hours ago, JenniferPapo said:

I didn't back-up anything for my laptop , dear , i am in Chiang mai now , i will return to Germany on Saturday night.

If you have Saturday morning free then you might get to a local IT Centre (Where in Chiang Mai?). Ask one of the IT shops there to re-install Windows and maybe an old copy of Office. Assuming they can do it there and then and you have the time to wait it should cost you under 1000 baht. As for any data well maybe a write-off. Good luck and safe journey.

wgdanson Silver Member

wgdanson

Posted
Posted
7 hours ago, SheungWan said:

If you have Saturday morning free then you might get to a local IT Centre (Where in Chiang Mai?). Ask one of the IT shops there to re-install Windows and maybe an old copy of Office. Assuming they can do it there and then and you have the time to wait it should cost you under 1000 baht. As for any data well maybe a write-off. Good luck and safe journey.

Or you will probably get a better job done in Germany.

  • Like 1
Shanebullard Newbie

Shanebullard

Posted
Posted

I've done reinstall a new system before , all the files has been deleted from my computer????

Do you have Microsoft account or bootable disk ,which can set your password or boot your computer .

Shanebullard Newbie

Shanebullard

Posted
Posted (edited)
On 11/26/2018 at 2:34 PM, Shanebullard said:

I've done reinstall a new system before , all the files has been deleted from my computer????

Do you have Microsoft account or bootable disk (https://www.recoverywindowspassword.com/ ),which can set your password or boot your computer .

Adding - Remove your hard drive and plug it into a working computer,this is for backup.then you can reinstall a new OS .

Edited by Shanebullard
  • 6 months later...
gincy Newbie

gincy

Posted
Posted (edited)

I am not saying reinstall isn't a solution for OP,yeah,it can help OP out.But there are even more perfect ways to be safer than that.I read all the suggestions and even opened those tools in my browser.They can actually crack the password as they say.

https://hashsuite.openwall.net/

https://www.windows10passwordreset.com/

https://pogostick.net/~pnh/ntpasswd/

They are also good at cracking the laptop/PC.

Edited by gincy

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.






ASEANNOW

ASEANNOW (formerly Thai Visa) Thailand's oldest and most popular forum for expats and foreigners.

Sign up today and have your say

MORE INFO

POPULAR AREAS

CONTACT US

219/59 Asoke Towers, 15th Floor, Soi Sukhumvit 21, Watthana, Bangkok 10110
(+66) 99 196 1100
[email protected]

×
×
  • Create New...