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Posted

I remember, when purchasing my BTS card years ago, that the terms mentioned that the issuing fee would be reimbursed upon return of the card.

 

However, with the new ID registration, it turns out that a new card is given out for a fee of 50 baht, as the 'old' one is declared "expired", but without the money (100 or 150 baht?) being returned for the original card.

 

Have they found a new way to fleece people, by not honoring the terms of purchase for the old cards?

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Posted

Whilst a small amount, it should be criminal that a company can unilaterally change their t&c and then retain any fund balance remaining on a card belonging to the travellers. This probably ends up in their company bank account.

Posted

My Bangkok bank atm card is also a rabbit card which I can add to through on line banking. I am sure when it hits it’s 5 year expiration date I will also be charged to replace it but for 5 years I don’t have to deal with lines at the bts counter.

Posted

once the bkkbank atm at esplanade mall died with my atm card inside. i went immediately to bkkbank esplanade brach upstairs to tell them what happened. they wanted 200 baht for a new card so i just asked they retrieve my card from THEIR machine.  result; no charge for replacement card .    even the ones that can think are often too lazy to think.

Posted (edited)

My BTS Rabbit Card from 5-6 years ago still works. The Yellow/Orange coloured one. Your one doesn't still work? Or did the staff tell you they can't top it up anymore and asked you to get a new one?

 

How much was the issuing fee & deposit for the old Yellow/Orange Rabbit Card? I forgot how much it was.

 

Also, I never had to register this card. I just top it up at the window with 100 baht each time no problems.

Edited by bbi1

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