Foreigeners not allowed to pay at Tesco Lotus

[SteveK]

1 minute ago, Sheryl said:

Electric bills are easily paid online. Get the PEA app.

I don't trust Thai apps - I want a receipt in my hand.

[Sheryl]

7 hours ago, billd766 said:

I pay all my bills except the electricity bill using online banking through my KBank account using my desktop pc. Why I cannot pay my PEA bill online I have no idea.

 

I just wander up to the PEA office (15 km away) once a month and pay in cash.

If you get the PEA app it will send a payment reqiest to your KBank mobile app.

[CharlieH]

7 minutes ago, SteveK said:

I don't trust Thai apps - I want a receipt in my hand.

The receipt comes from your bank, and is easily printable if you need it.

[SteveK]

Just now, CharlieH said:

The receipt comes from your bank, and is easily printable if you need it.

I don't have a printer.

[CharlieH]

1 minute ago, SteveK said:

I don't have a printer.

So you want a printed receipt in your hand ? but dont have a printer, are sure you cant think of any other reason or obstacle ?

 

[SteveK]

Just now, CharlieH said:

S you want a printed receipt in your hand ? are sure you cant think of any other reason or obstacle ?

 

For me I just like the idea of being able to pay my bills whilst getting my groceries. And getting a receipt to make sure it has all gone through nice and easy. Using a badly programmed Thai app is just another headache that I don't need right now.

[Sheryl]

I'd be fascinated to know how on earth one could accomish money laundering by paying Thai utility bills....!

[CharlieH]

5 minutes ago, SteveK said:

For me I just like the idea of being able to pay my bills whilst getting my groceries. And getting a receipt to make sure it has all gone through nice and easy. Using a badly programmed Thai app is just another headache that I don't need right now.

You have never used it, how can you say its a "badly programmed Thai app", unless of course you basing it on he said she said comments.

I and many other Mods and members here use it without issue, as with the Thai banking apps, TOT and others.

As the Thai say "up to you"

[SteveK]

Just now, Sheryl said:

I'd be fascinated to know how on earth one could accomish money laundering by paying Thai utility bills....!

I would also be fascinated to know how a foreigner could launder money through their BTS card.

[yokat]

I top up my AIS and dtac sims, pay my water, electricity, internet, rent without any issue through the SCB app. It works better than individual apps for any of those services. Most of the bills can be scanned or even auto-completed with the amount due given the contract number, I can even pay when I'm out of thailand and it's instantaneous. SCB also provides a receipt that I can save to my phone or anywhere I want.

 

Sure cash is king for privacy reasons but if you are already paying by card AND have a smartphone there's just no reason not to do it online.

[Preacher]

Nothing to do with staff training. The tesco manual only allowd the blue Thai ID-card with chip. Staff really did their best and it is not their fault but that of management at Tescolotus HQ. They set up a policy where foreigners can no longer pay their bills.

[digbeth]

Do you even realize that Tesco charge 5-10 baht to pay bills at their cashier? It's free if you walk to the proper place or online, why give them your customs if they don't have the foresight to know that there are small percentage of foreigner that don't have Thai ID card, not just westerners but even burmese/cambodian workers who has mobile phones to top up and other bills to pay too

 

this anti money landering scheme taken to extreme will soon see papers please at the food court when topping up the cash card  next

[kingofthemountain]

3 hours ago, ChaiyaTH said:

Discrimination at least and quite silly as a small family myself, having to pay more when I get back alone but pay less when going with wife (in Grab).

You need to ''grab'' a second wife for your return

Thais call it a ''mia noi''

but not sure you will pay less at the end ????

[kingofthemountain]

2 hours ago, TallGuyJohninBKK said:

 

Never have truer words ever been spoken!!!  

 

Can't tell you how many times over the years in TH I've been told "cannot" when they perfectly well could, but either didn't know how, didn't know their own policy, or couldn't be bothered to make the effort to accomplish the task.

 

Right

 

and the most funny thing is when you start to ask ''Why?"

they are not used at all to have questions from the Thais customers

(Particularly pertinents questions) so they are totaly unprepared and usualy come with some silly excuses.

 

If i have time and a good reason to ask, i usualy stand my ground until 

my interlocutor disapear, it's never take long because he can't come anymore with his nonsense

then an other one come. When i decide to stop the game, i just left. Most of the time without

the correct answer.

 

TIT

 

[kingofthemountain]

46 minutes ago, Preacher said:

Nothing to do with staff training. The tesco manual only allowd the blue Thai ID-card with chip. Staff really did their best and it is not their fault but that of management at Tescolotus HQ. They set up a policy where foreigners can no longer pay their bills.

I suggest every foreigner start to boycott Tesco now

and of course let know the reason to the manager or supervisor.

It's the only power we have here, to vote with ours feet, but it's not

nothing (Despite what some claims here about the foreigners being a negligible amount)

[ukrules]

16 hours ago, Templar Knight said:

When i went to pay my telephone bill i was told i needed my id

Why do they log your private data when paying a simple household bill?

 

I can't think of a single valid reason for this.

[ThaiBrian]

I could not deposit rent money to my landlords bank account without a passport, the teller said its a new rule. Wonder if there will be a new rule next month? Foreigners cannot buy anything in cash without a passport? 

[wayned]

14 hours ago, Sheryl said:

Thai ID cards have a machine readable microchip.  The pink ID cards for foreigners do not. 

 

I can't say specific to Tesco, but for most transactions there is a work around for entering a passport number or Foriegner ID card number.

 

However staff sometimes don't know how.

 

"Cannot" is the default response in Thailand  to anything someone does not know how to do,  or does not feel like doing. Next time politely but firmly ask for a supervisor.

I tried to pay my electric bill at Tesco yesterday.  I bought over 5000 baht worth of groceries and then got the bill out of my pocket and cash.  They said that they needed ID and she showed me her Thai ID card.  I told her "no hab" then she said passport.  So I got my wallet size passport card out annd she said "not real" need big one.  After talking to her and one other they called the manager but before they could find him/her I walked out mumbling.  As far as Big C and 7-11. there's a Big-C market directly across the street from Tesco and I paid it there with no ID.  Cash I one hand and Bill in the other in your name after you just bought 5000 baht of groceries with no ID is totally ridiculous.  If it had happened before I bought the groceries I would have dumped my 4 reusable bags full of groceries on the counter and walked out. Ever thried to use cash to but an airline ticket, almost impossible if you live in the boonies where ther isn't any travel agents.  All of the sites only have credit card payment channels but no interne bank transfers.

[White Christmas13]

So I have not read every page I haven't the time or patience, can a Farang still

pay in cash? I mean for food shopping.

[Roy Baht]

32 minutes ago, wayned said:

 All of the sites only have credit card payment channels but no interne bank transfers.

But most airlines (I know ThaiSmile and AirAsia for sure), have counter payment option--7-11, Tesco, Big-C or wherever.

[mike787]

have you thought of using a credit card and getting points then simply paying it off by transfering funds to pay it.

[White Christmas13]

36 minutes ago, White Christmas13 said:

So I have not read every page I haven't the time or patience, can a Farang still

pay in cash? I mean for food shopping.

Well I got at least 2 posters laughing ????

[Salerno]

Just paying bills is an issue, not normal purchases.

[White Christmas13]

17 minutes ago, Salerno said:

Just paying bills is an issue, not normal purchases.

I know, I was just joking.

[Salerno]

1 minute ago, White Christmas13 said:

I know, I was just joking.

That's what I thought originally hence the laugh emoji ... then you threw me with the second post 555

[White Christmas13]

2 minutes ago, Salerno said:

That's what I thought originally hence the laugh emoji ... then you threw me with the second post 555

Sorry to confuse you.

[wayned]

1 hour ago, Roy Baht said:

But most airlines (I know ThaiSmile and AirAsia for sure), have counter payment option--7-11, Tesco, Big-C or wherever.

I am talking international airlines with advanced reservations to get significant discounts and not living anywhere near swampy.

[Don Mega]

7 hours ago, SteveK said:

For me I just like the idea of being able to pay my bills whilst getting my groceries. And getting a receipt to make sure it has all gone through nice and easy. Using a badly programmed Thai app is just another headache that I don't need right now.

Sounds like you need 2 apps to pay the electric bill, Ive no issue with using an app to pay a bill but a banking app is a big no no for me.

[Chrysaora]

20 hours ago, Templar Knight said:

I think i need to talk to management at Tesco and hear what their reason is.

You must have a very high tolerance for stupidity.

[wayned]

1 hour ago, Chrysaora said:

You must have a very high tolerance for stupidity.

Yep especially if you don't speak Thai.  And anything that they tell you won't mean anyting as they don't have a clue just like everybody else. They're just following orders to keep their jobs.. Maybe they should apply for a job as a US republican senator.