Has anyone had any dealings with Roojai insurance for car insurance?

as folks are driving less crashes are less so get a rebate .uk inurances cos are giving rebates due to less miles per annum

yes, use them each year, 4th year this June.  They are excellent. Good prices, good customer service and trustworthy.  I also have road side assistance with them, I have never had a claim, so I will leave others to comment on that area of their service   

Off topic post removed, and as this is car related it will be moved to the Motor forum.

Yes, second year now. 

Easy online payment system. 

No need to leave home 

Give them a go 

On 4/27/2020 at 4:18 PM, Pilotman said:

yes, use them each year, 4th year this June.  They are excellent. Good prices, good customer service and trustworthy.  I also have road side assistance with them, I have never had a claim, so I will leave others to comment on that area of their service   

They are excellent for what you mention, price / online app / online quote etc.

 

Wait till you have a claim..

On 4/28/2020 at 4:24 AM, VYCM said:

Yes, second year now. 

Easy online payment system. 

No need to leave home 

Give them a go 

Wait till you have a claim.

Accident 18th March, rep to house to complete paperwork on 19th.

 

Now, 42 days later still not repaired, i'm told this saturday coming.

 

No updates with progress / no urgency to get repairs done.

 

As mentioned above, all shiny and bright while going through the quote and payment process tho.

 

Would any other insurance companies be any better, i don't know??

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

9 minutes ago, HashBrownHarry said:

They are excellent for what you mention, price / online app / online quote etc.

 

Wait till you have a claim..

well they are all reluctant to pay out of course. Hopefully I will never need them. 

1 minute ago, Pilotman said:

well they are all reluctant to pay out of course. Hopefully I will never need them. 

yeah, that's exactly what i was hoping although one bump in 20 years + is ok with me.

 

Like i said they're probably all equally as efficient ( or not ).

7 hours ago, HashBrownHarry said:

Accident 18th March, rep to house to complete paperwork on 19th.

 

Now, 42 days later still not repaired, i'm told this saturday coming.

 

No updates with progress / no urgency to get repairs done.

 

As mentioned above, all shiny and bright while going through the quote and payment process tho.

 

Would any other insurance companies be any better, i don't know??

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

Dozy b*gg*r...now your blaming Roojai...perhaps these difficult times are having an impact...

Just now, petermik said:

Dozy b*gg*r...now your blaming Roojai...perhaps these difficult times are having an impact...

The tree just appeared, i'm sure it was n't there before i reversed, honest guv.

 

I'm not blaming them at all, merely stating facts from their performance.

 

The garages are still working as normal and with the current lockdowns ( less traffic / less accidents ) in reality the process should be quicker....

32 minutes ago, HashBrownHarry said:

 

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

So did the tree jump out in front of you?

Maybe you should have gone to Spec Savers.

Just now, colinneil said:

So did the tree jump out in front of you?

Maybe you should have gone to Spec Savers.

Jumped out behind me, i was reversing.

10 minutes ago, HashBrownHarry said:

Jumped out behind me, i was reversing.

was it a triffid?  

7 hours ago, HashBrownHarry said:

Jumped out behind me, i was reversing.

sh one t.....never seen that happen before...any chance of lottery number predictions Harry....

58 minutes ago, HashBrownHarry said:

Accident 18th March, rep to house to complete paperwork on 19th.

 

Now, 42 days later still not repaired, i'm told this saturday coming.

 

No updates with progress / no urgency to get repairs done.

 

As mentioned above, all shiny and bright while going through the quote and payment process tho.

 

Would any other insurance companies be any better, i don't know??

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

Your issue is more down to the dealer that is fixing your vehicle. There will be a backlog unfortunately, due to the number of accidents here. Maybe they only have one repair guy in your area.

 

Did you pick the repairer, or did they?

1 hour ago, HashBrownHarry said:

Accident 18th March, rep to house to complete paperwork on 19th.

 

Now, 42 days later still not repaired, i'm told this saturday coming.

 

No updates with progress / no urgency to get repairs done.

 

As mentioned above, all shiny and bright while going through the quote and payment process tho.

 

Would any other insurance companies be any better, i don't know??

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

Same with me, but grey power pole. The pole was situated in a car park with loose grey gravel.

 

Looking in the mirror, all I seen was all clear grey and the way was clear. Not!

 

Felt silly as other customers were looking for another vehicle. Took about 1!/2 month to get it fixed, due to queue. ????

1 hour ago, HashBrownHarry said:

Accident 18th March, rep to house to complete paperwork on 19th.

 

Now, 42 days later still not repaired, i'm told this saturday coming.

 

No updates with progress / no urgency to get repairs done.

 

As mentioned above, all shiny and bright while going through the quote and payment process tho.

 

Would any other insurance companies be any better, i don't know??

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

roojai are not an insurance company just a broker, so its the insurance company that are being slow in these virus times. should have rear beepers installed and a camera.

45 minutes ago, steve187 said:

roojai are not an insurance company just a broker, so its the insurance company that are being slow in these virus times. should have rear beepers installed and a camera.

Correct on both accounts.

1 hour ago, thequietman said:

Your issue is more down to the dealer that is fixing your vehicle. There will be a backlog unfortunately, due to the number of accidents here. Maybe they only have one repair guy in your area.

 

Did you pick the repairer, or did they?

Yes, i thought as much with regards to high amount of accidents here, there were many cars at the repair garage.

 

They picked the repairer.

no i have not.....why do you ask?

Are you going to buy a new vehicle??

55 minutes ago, steve187 said:

roojai are not an insurance company just a broker, so its the insurance company that are being slow in these virus times. should have rear beepers installed and a camera.

should have seen the tree they are big enough ......