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Shopee: my address suddenly become an "unsupported address" after multiple packages successfully delivered.

mokwit
in IT and Computers

Featured Replies

My address suddenly became an "unsupported address" when I have had multiple packages successfully delivered to this exact address.

 

Note: address is central Sukhumvit.

 

Anyone have experience/a resolution? Shopee help is unnavigable.

  • Author
4 minutes ago, blackcab said:

What part of Thailand are you in?

Bangkok, lower Sukhumvit so it is not an out of the way delivery.

3 hours ago, mokwit said:

Bangkok, lower Sukhumvit so it is not an out of the way delivery.

Did you forget to leave a tip?   :whistling:

  • 2 weeks later...

Just encountered the same problem.  Dozens of deliveries before, never rejected items.  Tried changing the address format a few times but nothing, still unsupported?

  • 3 weeks later...

I might have a solution for you...

 

1. Launch Chrome Browser

2. Open Shopee TH website

3. Choose Thai as standard language (NOT English !)

4. Sign In

5. Use the translation tool with Chrome (Thai > English)

6. The "unsupported address" in English will be back to normal

 

PS: The solution comes straight from Shopee Thailand and, in my case, it works !

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