AIS Mobile Internet too slow (and True fiber unreliable)

[Lorry]

I have AIS 10MB unlimited which used to be good enough for me.

Now I often cannot download anything ( download of 120 kB  took 5 min yesterday,  today download of 76 kB required 5 trials).

Is it worth the trouble to port the number to True?

Or even Dtac?? 

 

BTW  I have True fiber at home,  and that has become very unreliable too.

[scubascuba3]

You are aware of the cut cable problem under the sea?

[Upnotover]

Where?  Better to ask your neighbours than here.  I use True and have never had any issue, 35-100 Mbps is normal (right now 93.6) depending on the time of day.  And downloading from where?

[Lorry]

10 minutes ago, scubascuba3 said:

You are aware of the cut cable problem under the sea?

True said that, so is it really true?

 

 

[Lorry]

10 minutes ago, Upnotover said:

Where?  Better to ask your neighbours than here.  I use True and have never had any issue, 35-100 Mbps is normal (right now 93.6) depending on the time of day.  And downloading from where?

In central Bangkok. 

Downloading from Europe. That's why True said,  the cable to Europe is cut.

Maybe I should volunteer to glue it together,  I just bought some glue at Mr DIY anyway

[scubascuba3]

3 minutes ago, Lorry said:

True said that, so is it really true?

 

 

Yes effecting all providers, a myth going around that a vpn will solve it but that's garbage. Somedays my 3BB is slower, other days DTAC, now AIS is faster than normal

[Lorry]

5 hours ago, scubascuba3 said:

Yes effecting all providers, a myth going around that a vpn will solve it but that's garbage. Somedays my 3BB is slower, other days DTAC, now AIS is faster than normal

VPN, yes, I tried this.  Because they said the cable to Europe is cut I used a VPN to a server in the US.

Didn't help at all.

[scubascuba3]

4 hours ago, Lorry said:

VPN, yes, I tried this.  Because they said the cable to Europe is cut I used a VPN to a server in the US.

Didn't help at all.

Some say asia vpn might help but i think it's garbage as the real cable is cut and internet companies sharing resources

[KhunBENQ]

Very unlikely that the numbers posted have anything to do with cable cut.

(and who knows the current status?)

 

Just did speedtest from my 3BB fibre (Mbit/s):

 

London, Vodafone 374/71
Frankfurt, D Telekom 204/84

 

I have an AIS network SIM (GOMO, only available through a Thai person).

The raw speedtest to AIS usually gives something like seen below.

(not central Bangkok though)

Circled in red:

connection type (4G+) and signal strength plus ping time.

What do you see for your SIM?

 

Edited May 6 by KhunBENQ

[KhunBENQ]

The raw speed test to AIS done with OOKLA:

https://www.speedtest.net/

(clever dicks telling that this is a fake test/not right: save your time to post)

 

What numbers do you see?

 

You have 10 Mbit/s unlimited (volume)?

Is there any chance that you have been throttled (as described in the fine print) for excessive volume, using torrents or the like?

Edited May 6 by KhunBENQ

[KhunBENQ]

Don't rush to change/port to True/DTAC (considering you have an unstable True fibre!).

Be aware that DTAC is not an independent company anymore but taken over by True.

(3BB taken over by AIS/AWN).

 

Do you have dual SIM mobile and a slot available?

If so just buy the cheapest True/DTAC SIM and test before doing any change.

[scubascuba3]

22 minutes ago, KhunBENQ said:

Very unlikely that the numbers posted have anything to do with cable cut.

(and who knows the current status?)

 

Just did speedtest from my 3BB fibre (Mbit/s):

 

London, Vodafone 374/71
Frankfurt, D Telekom 204/84

 

I have an AIS network SIM (GOMO, only available through a Thai person).

The raw speedtest to AIS usually gives something like seen below.

(not central Bangkok though)

Circled in red:

connection type (4G+) and signal strength plus ping time.

What do you see for your SIM?

 

It varies, works some times of the day other times it doesn't

[KhunBENQ]

7 minutes ago, scubascuba3 said:

It varies, works some times of the day other times it doesn't

Sure but look at the numbers in the OP.

120 kB in 5 minutes.

That's about 3.2 kbit/s!!

Way off any usual deviations and not even throttling can explain that.

Restarting phone is an option, doing malware check etc.

 

[scubascuba3]

13 minutes ago, KhunBENQ said:

Sure but look at the numbers in the OP.

120 kB in 5 minutes.

That's about 3.2 kbit/s!!

Way off any usual deviations and not even throttling can explain that.

Restarting phone is an option, doing malware check etc.

 

Exactly, cut cable, companies are sharing resources, ask them how they are doing that

[xhruso00]

22 minutes ago, KhunBENQ said:

Sure but look at the numbers in the OP.

120 kB in 5 minutes.

That's about 3.2 kbit/s!!

Way off any usual deviations and not even throttling can explain that.

Restarting phone is an option, doing malware check etc.

 

I am in Malaysia and I have same problems (mobile 5G + fiber optic 200MBps). Tried to download database yesterday from EU country and it was 20KB/s. Is not just in Thailand. X cannot even load in the evening. So it's not malware.

 

 

[KhunBENQ]

X (twitter.com) complete in less than two seconds.

 

Seems the cable (SEA-ME-WE 5) has not been repaired yet.

Might take another two weeks.

 

Look forward to first quarter 2025.

SEA-ME-WE 6 has just landed in Marseille, 130 Tbps will be added ☺️

 

On the other hand I would still believe that a proper VPN (no free garbage) to Singapore could help.

Can't count how many cable landings there are (more than 30 roughly).

Edited May 6 by KhunBENQ

[Bangkok Barry]

There are TWO cable breaks, one in the Red Sea and one close to Singapore. There is a delay in fixing the Red Sea one because the area isn't safe. My own experience is that streams are fine until Europe wakes up, and then a good VPN is needed. How reliable that is varies, I guess related to the number of people now forced to use the alternative routes which might become overloaded. I've used several countries in Europe. If one isn't good, then I try another. For UK stuff I've been advised by my IPTV service not to use the UK servers.

[Lorry]

8 hours ago, KhunBENQ said:

What numbers do you see?

Right now

True fiber: 554 Mbps down, 220 Mbps up, ping 5ms

AIS 4G+:  1.90 Mbps dow, 25.9 Mbps up, ping 26ms

 

8 hours ago, KhunBENQ said:

You have 10 Mbit/s unlimited (volume)?

Yes

 

8 hours ago, KhunBENQ said:

there any chance that you have been throttled (as described in the fine print) for excessive volume, using torrents or the like?

No chance

 

I have DTAC postpaid also, but until now I only used it for phone calls.

For just 100 B more they give me 90 GB, dont know which speed, it starts in 3 weeks and I will see how it is

[Moncul]

On 5/5/2024 at 6:56 PM, scubascuba3 said:

Yes effecting all providers, a myth going around that a vpn will solve it but that's garbage. Somedays my 3BB is slower, other days DTAC, now AIS is faster than normal

There is an overhead involved in encrypting and decrypting data over a VPN. It rarely improves performance.

[KhunBENQ]

13 hours ago, Lorry said:

AIS 4G+:  1.90 Mbps dow, 25.9 Mbps up, ping 26ms

It is indeed exceptional that the download is (so much) worse than the upload. Maybe the network is overloaded in your area.

You can only hope that True/DTAC is better.

Some posters recommend "NT Thunder" which I don't much about.

 

Just did another test here: 47 / 40. Quite normal.

Edited May 7 by KhunBENQ

[Lorry]

4 hours ago, KhunBENQ said:

It is indeed exceptional that the download is (so much) worse than the upload. Maybe the network is overloaded in your area.

You can only hope that True/DTAC is better.

Some posters recommend "NT Thunder" which I don't much about.

 

Just did another test here: 47 / 40. Quite normal.

Thx, I was thinking something like that when I saw the results. 

I don't know NT Thunder, but I still have an old TOT Sim, I wil try.

[Lorry]

Getting worse and worse.

AIS 4G is almost unusable, downloading a pdf of 80kB takes 3 minutes,  and that is if it downloads at all. 

True is soso, not very good.

Next week I get DTAC, and today I will try TOT.

[SAFETY FIRST]

On 5/5/2024 at 6:39 PM, scubascuba3 said:

cut cable problem

Isn't a problem flicking through the aseannow.com threads. 

 

Sadly, I'm still receiving the many confused emoji's from all the weirdos out there. 😂

 

 

Edited May 17 by SAFETY FIRST