Jump to content








Lazada experience


Recommended Posts


Always make sure you read the entire listing of products.

Here's one way to guarantee a 5* rating ...

 

... "Warranty

Air pump guaranteed for 1 year (only for the motor, excluding cases of dropping, impacting, and getting wet)

•Air mattresses are guaranteed against manufacturing defects. They can be exchanged within 7 days after receiving the product (excluding leaks caused by sharp objects).

•We have spare parts for mattresses sold separately and have excellent after-sales service.

** The right to guarantee is reserved for customers who give a 5-star rating to the product only (in the case of giving a product rating lower than 5 stars, the air pump is guaranteed for 7 days)" :cheesy:

image.png.ca8b759620ff3fa06fffbe5d215ec30a.png

I read the five !* reviews, and only one has to do with the product.   3 didn't read the listing or instructions.  1 complaint about long shipping time.

 

2* complaint - wrong color received (tough crowd)

3* complaints - only a couple about the product

Don't know how people review something before testing :coffee1:

Link to comment
Share on other sites

On 7/7/2024 at 6:24 PM, thaisabai said:

hi

after many years of shopping at Lazada they suddenly closed my account with no explanation,

Have spent hours to find an E-Mail address for customer service but their website makes it impossible to find one.

I had used them for years and would like to know what is going on,

anyone else had this experience?

 

rgds

thaisabai

 

Just open a new account, not difficult.

Link to comment
Share on other sites

I only use LazMall vendors ... refund in wallet already.  They picked up the return late afternoon yesterday, put in system this morning.  Refunded already for 'change of mind' 👍

 

I definitely didn't arrive back at Bangkok yet.

image.png.633dde686b337469a8cc5abf0259250f.png

Link to comment
Share on other sites

  • 2 months later...
On 7/8/2024 at 2:54 PM, tomazbodner said:

So I just got my account reopened. To do that I had to install Lazada app on the phone and login to it. That told me account was frozen. I followed steps (which included sending out a confirmation SMS with link to click on) and there click on approve (it's in Thai, click the left one). Once that was done, I was asked to confirm with fingerprint scan on the phone, before I was allowed to login again.

 

Lazada support could have mentioned that you must use phone app for identity verification.

 

But now the other thing - read the app permissions before you download it. Read my entire photo and video library, listen to my microphone, get entire call and message history, read messages inside all other apps, ... Immediately revoked all its permissions, and I think I'll be deleting it as well.

 

The steps were listed by @bamnutsak in the other thread referenced above. 🙏

Well spotted. Can't you just turn off all those permissions and continue to use the app? 

I realise it's probably to late, but I just turned off access to photos and camera. Microphone was already off.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...