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Posted

Skype has emailed to tell me that I have successfully reactivated my credit (£6+).

However, when I try to find a dial pad (or much else for that matter), the site just sends me round in circles.

I have Skype installed on my phone and laptop but have failed to gain access with either.

Can anyone help me please? Also, I'm aware that other forum members have complained about the "new" Skype/Microsoft Teams and I'm open to suggestions re using a different company.

Thanks.

Posted
3 hours ago, 5davidhen1 said:

I have Skype installed on my phone and laptop but have failed to gain access with either.

Because you have to log in to a web page with your Skype log in and password - the old apps no longer work.

Something like this which was one of the links sent from MSN re the change.

https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=175&ct=1751373997&rver=7.5.2156.0&wp=MBI_SSL&wreply=https%3A%2F%2Flw.skype.com%2Flogin%2Foauth%2Fproxy%3Fclient_id%3D572381%26redirect_uri%3Dhttps%3A%2F%2Fcalling.web.skype.com%2FAuth%2FPostHandler%26state%3Dc6774eaf-5e38-4e2c-90e9-cf43e32049b1&lc=1033&id=293290&mkt=en-US&psi=skype&lw=1&cobrandid=2befc4b5-19e3-46e8-8347-77317a16a5a5&client_flight=ReservedFlight33%2CReservedFlight67

 

Basically a Microsoft Account log in.

Posted
5 hours ago, 5davidhen1 said:

Skype has emailed to tell me that I have successfully reactivated my credit (£6+).

However, when I try to find a dial pad (or much else for that matter), the site just sends me round in circles.

I have Skype installed on my phone and laptop but have failed to gain access with either.

Can anyone help me please? Also, I'm aware that other forum members have complained about the "new" Skype/Microsoft Teams and I'm open to suggestions re using a different company.

Thanks.

Open Teams app , than in upper left click on profile logo and a window will open with options. In the middle click on Skype dial pad.

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Posted
12 hours ago, msbkk said:

Open Teams app , than in upper left click on profile logo and a window will open with options. In the middle click on Skype dial pad.

No profile opens up via top left (assuming phone usage, rather than laptop). I can access "profile settings" via another route but no "dial-pad" option opens up.

Please clarify what the "profile logo" looks like and verify that you are talking about phone use rather than laptop.

Posted
45 minutes ago, 5davidhen1 said:

No profile opens up via top left (assuming phone usage, rather than laptop). I can access "profile settings" via another route but no "dial-pad" option opens up.

Please clarify what the "profile logo" looks like and verify that you are talking about phone use rather than laptop.

Android phone. In upper left at the top is a round icon. Click on that.

Posted
On 7/1/2025 at 9:55 PM, msbkk said:

Open Teams app , than in upper left click on profile logo and a window will open with options. In the middle click on Skype dial pad.

That works for me on computer but not on phone app. Skype credit being run out on teams free is full of problems.

 

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