Unathorised transaction

[anchadian]

Earlier this morning, I received an SMS alert from Krungsri bank that a spending transaction was carried out on my account.

 

I called Krungsri call center and they told me that the transaction originated from Facebook and they informed me to go to the police station to report and obtain a document to take to the bank.

 

This is a mystery as I have never used Facebook to purchase anything and I very rarely use my FB account.

I have suspended my debit card,

Any ideas.

[blaze master]

You've probably been hacked in some way. I'd sort your electronic devices quick. 

 

I was hacked on 2 separate occasions and my bank account was cleaned out. 

[save the frogs]

11 hours ago, blaze master said:

You've probably been hacked in some way. I'd sort your electronic devices quick. 

 

I was hacked on 2 separate occasions and my bank account was cleaned out. 

 

How is it hacked? They get access to your bank phone app?

 

Did your bank pay you back? 

 

[blaze master]

2 minutes ago, save the frogs said:

 

How is it hacked? They get access to your bank phone app?

 

Did your bank pay you back? 

 

 

Hacked just meaning someone has gained access to his personal life in some way. 

 

For me I dont really know how they gained access to mine. Yes both times. They were great about it. Took some.doing though. 

[BenCrew]

Don't know why the bank told you to go to the police. The bank should be able to trace it and deal with it. Bangkok Bank have their own fraud department and are very efficient. Would be surprised if Krungsri didn't have likewise.

[anchadian]

Thanks for the replies.

I will shortly going to the police station to report and obtain a document to show Krungsri which opens at 08.30 hrs.

I will post again later this morning.