I did my last 90 day report online in June.  I left the country in July and returned in August. I assumed my 90 days would 'reset' on the date I returned and I would have to make my next report in person sometime in November. But today I got a reminder from immigration saying that I have to report again by Sept. 21. This is obviously based on the last one I did online, before I left the country. Has this happened to anyone else? I suppose I'll just go ahead and do it online and see what happens. Just don't want to be fined because of someone's silly mistake.

10 minutes ago, dekestone said:

I did my last 90 day report online in June.  I left the country in July and returned in August. I assumed my 90 days would 'reset' on the date I returned and I would have to make my next report in person sometime in November. But today I got a reminder from immigration saying that I have to report again by Sept. 21. This is obviously based on the last one I did online, before I left the country. Has this happened to anyone else? I suppose I'll just go ahead and do it online and see what happens. Just don't want to be fined because of someone's silly mistake.

It happens all the time. Ignore the reminder. Your 90 day report is due 90 days from your entry to Thailand. The day you entered  Thailand is day 1.

OP, correct answer above. 

Just ignore the reminder email. 

Calculate your next due date counting entry date as day 1.

Remember that report window opens 15 days prior to due date. 

Since your next report is in person you can do it up till due date. 

Yes there is a grace period however avoid that

I haven't done it myself but I thought other people on this forum in the op's situation could continue using their existing online schedule and they would be approved without need to go in person following a re-entry since the online service does not verify entry dates?

12 minutes ago, Hamus Yaigh said:

I haven't done it myself but I thought other people on this forum in the op's situation could continue using their existing online schedule and they would be approved without need to go in person following a re-entry since the online service does not verify entry dates?

That was suggested by @Liquorice 

It's very possible that would work. As online reporting is not linked to exit/entry data. 

The OP could try that given his dates. 

 

For my next return from trip abroad I will do TM47 via mail. 

For some folk a visit to immigration is no big deal for others not the case. 

14 minutes ago, Hamus Yaigh said:

I haven't done it myself but I thought other people on this forum in the op's situation could continue using their existing online schedule and they would be approved without need to go in person following a re-entry since the online service does not verify entry dates?

That may have happened and I never used to have a problem. In the last couple of years I  have always tried the online following re-entry but have always been rejected with a message saying first report after entering the country must be in person.

The OP can certainly try online and see what happens but be prepared for a rejection.

5 minutes ago, sandyf said:

That may have happened and I never used to have a problem. In the last couple of years I  have always tried the online following re-entry but have always been rejected with a message saying first report after entering the country must be in person.

The OP can certainly try online and see what happens but be prepared for a rejection.

I have found the online 90 day reporting to be up to the arbitrary whim of the IO that day. I went in one time trying to (very politely) ask why the system didn't work. They returned a "blah blah blah" non-committal non-answer. It's been working for me for that last year so I thank my lucky stars - until they aren't so lucky.

A case of Policy vs. technology gap: The law requires a reset to day 1 after re-entry, but the software doesn’t “know” you left.

Practical tolerance: Immigration officers know the system isn’t perfect. As long as you’re reporting on time somewhere in their system, they don’t usually penalize people who follow the old cycle. YMMV!

23 minutes ago, HappyExpat57 said:

I have found the online 90 day reporting to be up to the arbitrary whim of the IO that day. I went in one time trying to (very politely) ask why the system didn't work. They returned a "blah blah blah" non-committal non-answer. It's been working for me for that last year so I thank my lucky stars - until they aren't so lucky.

In 6 or so years I never had any whims, in fact one time I had approval so fast there could not have been any human involvement.

In the last couple of years the result has been consistant so again no indication of any whim.

But across Thailand the only thing consistant is inconsistancy. 

12 hours ago, Digitalbanana said:

A case of Policy vs. technology gap: The law requires a reset to day 1 after re-entry, but the software doesn’t “know” you left.

It's funny, though. Years ago, prior to the numerous 'upgrades' of the online 90-day reporting system, and during the time they still had you complete paper TM6 entry/exit cards (with a 'card number', an important piece of info during your stay here), there was never this issue of a trip abroad affecting your ability to file 'the next' 90-dayer with a 'the new' due date. 

 

Seemed like immigration was well aware of your '90 days in country status', re the time frame of the obligation to do the report. Those TM6 entry/exit card numbers, recorded on entry and exit, must've been connected to however the 90-day status was monitored. Doing 90 dayers online after a trip abroad, doing so with a new TM6 card number, could be done, no problem.

 

Then came some 'upgrades' of the system, and scrapping of the TM6 cards (at airports, understand reports that land borders carried on with them.) Not all that long after that it became apparent immigration's monitoring of one's 90 days status must have gotten messed-up. Which finally spurred them to introduce the policy of requiring you to do the 'first' 90-day report in-person after having taken a trip abroad.

 

Now they've got the new TDAC system, which could be viewed as an online equivalent (upgrade?) of the previously discarded TM6 cards. Progress would be having it connected at some point and at some level with the 90-day reporting system, at least to such a degree whereas the 90-day system knows what your entry/exit and 90-day status actually is. 

 

 

1 hour ago, rwilem said:

Progress would be having it connected at some point and at some level with the 90-day reporting system, at least to such a degree whereas the 90-day system knows what your entry/exit and 90-day status actually is.

We (expats) cannot believe/understand that return to Thailand from trip  abroad , to ongoing address requires a 90 report to be in person or via mail.

Living in the dark ages.

Doubt the TDAC will change anything. 

48 minutes ago, DrJack54 said:

We (expats) cannot believe/understand that return to Thailand from trip  abroad , to ongoing address requires a 90 report to be in person or via mail.

Living in the dark ages.

Doubt the TDAC will change anything. 

True that. Doing away with the TM6 cards, thus not having the all-important card number, had to factor in immigration's ability to 'stay on top' of one's in-or-out status and that of their 90-day time frame. 

 

Will they ultimately get it squared away again? Perhaps the better question is do they want to get it squared away again? You're probably correct, doubt it will change.