1 hour ago, Jingthing said:

I can speak to this at JOMTIEN.

I have been doing this online for years 

Got my new passport so needed a new tm30 and then did my first 90 day with my new passport which was neccesary.

At the 90 day desk I asked if I could resume with online next time.

They said NO! That first I must exit and reenter Thaiand.

I balked at that and then they said well you could try.

So I did try.

After about four days I recall which was longer than before the online report was approved.

So I suggest you do exactly as I did.

But.WARNING.

Don't leave it till the last minute.

I suppose about a week before the due due date is optimal.

By the way you just move the existing TM30 from old passport to new passport, for some reason they don't move it, that would be too helpful.

 

I'm optimistic the online report will work, the new passport number is already on the system but no data, I'll update that when it's due

22 minutes ago, scubascuba3 said:

By the way you just move the existing TM30 from old passport to new passport, for some reason they don't move it, that would be too helpful.

 

I'm optimistic the online report will work, the new passport number is already on the system but no data, I'll update that when it's due

In my case at Jomtien I was REQUIRED to get a new TM30 after the passport stamp transfer was done (not for the stamp transfer but for the new address report) and also it is REQUIRED to have a current valid in this case NEW TM30 to do the FIRST 90 day address report in person. 

1 minute ago, Jingthing said:

In my case at Jomtien I was REQUIRED to get a new TM30 after the passport stamp transfer was done (not for the stamp transfer but for the new address report) and also it is REQUIRED to have a current valid in this case NEW TM30 to do the FIRST 90 day address report in person. 

ah that information was missing from your previous post, you had a change of address, I didn't 

8 minutes ago, scubascuba3 said:

ah that information was missing from your previous post, you had a change of address, I didn't 

NO! I did not. I never said that I did.

The ONLY thing that changed was the passport which does have a NEW NUMBER.

The retirement desk when doing the stamp transfer is not interested in your TM30 or address report. In fact, I recommend removing them for that process.

The issue here is about 90 day reports!

The FIRST one (when it is due) that you do with the new passport MUST be done in person. 

As you've got a new passport number (not address) you MUST first get a NEW TM30 associated with you new passport number because you need that new TM30 to apply for the first 90 day address report.

Again, the first one -- in person required.

After that my experience shows that you can resume with online reports even if the people at the desk say you can't.

So you should at least try.

16 minutes ago, Jingthing said:

NO! I did not. I never said that I did.

The ONLY thing that changed was the passport which does have a NEW NUMBER.

The retirement desk when doing the stamp transfer is not interested in your TM30 or address report. In fact, I recommend removing them for that process.

The issue here is about 90 day reports!

The FIRST one (when it is due) that you do with the new passport MUST be done in person. 

As you've got a new passport number (not address) you MUST first get a NEW TM30 associated with you new passport number because you need that new TM30 to apply for the first 90 day address report.

Again, the first one -- in person required.

After that my experience shows that you can resume with online reports even if the people at the desk say you can't.

So you should at least try.

Your posts are confused, or at the least misleading, you previously said "I was REQUIRED to get a new TM30 after the passport stamp transfer was done (not for the stamp transfer but for the new address report).

 

Anyway, i didn't need a new TM30, just moved the receipt over, per what the IO in charge of desk 7 said

On 12/27/2025 at 8:59 AM, KhunBENQ said:

Only for Lao people and similar.

 

Sounds like my local office (Rayong). Red carpet treatment laid out for Laotians, Cambodians and Burmese at the old office. Everyone else has to squeeze into the new office and wait for hours.

 

1 hour ago, scubascuba3 said:

Your posts are confused, or at the least misleading, you previously said "I was REQUIRED to get a new TM30 after the passport stamp transfer was done (not for the stamp transfer but for the new address report).

 

Anyway, i didn't need a new TM30, just moved the receipt over, per what the IO in charge of desk 7 said

Too bad you couldn't tell the difference between new address and new  address report. If I had meant to say that I had a  new address I would have said so. My advice on my experience in this context was obviously GENERAL to a new passport. IF I had changed my address at the same time, my experience wouldn't have general meaning as that would be rare.

 

Also you added a BOLD emphasis that I did not write that distorts the meaning of what I wrote. I don't appreciate that kind of game playing when trying to be helpful. 

 

Question: did your new passport hsve a new passport numbet? 

 

In my case with a new passport number the 90 day address REPORT desk told me they would need a copy of my new TM30 with the new passport numbet to process my first 90 day address report with the new passport.

 

Again

 

Not new address

 

Rather new address report.

 

The topic is about ADDRESS REPORTS.

 

Every 90 days that we are in Thailand we are required to do a new address report.

5 hours ago, Jingthing said:

They said NO! That first I must exit and reenter Thaiand.

I balked at that and then they said well you could try.

So I did try.

After about four days I recall which was longer than before the online report was approved.

It appears to have been a bunch of baloney--in this case, at least--having told you, and others I suppose, that you can't do 90-dayers online again until you've returned from a trip abroad.

 

5 hours ago, Jingthing said:

Don't leave it till the last minute.

I suppose about a week before the due due date is optimal.

If I may suggest, it's best to submit the report online on the first or second day the 'window' opens. (Easiest way, just do it two calendar weeks ahead of the due date.)

 

Why? Two issues. One, the window for some places (or more than some, as in many or most?) is back to the previous 15-to-7 days before the due date to submit the report online. (Some, many--I don't know--may allow online 90-day reports to be submitted up till the due date. The office at CW doesn't. It has gone back to the 15-to-7 days prior to the due date window.)

 

The other? Doing it right when 'your window' opens gives you a shot at coming back and submitting it again if your submission is REJECTED. Even if you get the same REJECTED on attempt no 2, you still may have a shot at getting a third attempt resulting in APPROVED. It's happened for me, to get a third try APPROVED after two prior attempts resulted in REJECTED. 

 

This is for CW. Your 'next due date' is calculated from the day your successful submission is received there. And if you follow the pattern of submitting two weeks in advance of the 'due date', yes, you are kind of turning the 90-day report more or less into a 75-day report. I've found the whole online thing runs smoother if you approach that way.

15 minutes ago, rwilem said:

It appears to have been a bunch of baloney--in this case, at least--having told you, and others I suppose, that you can't do 90-dayers online again until you've returned from a trip abroad.

 

If I may suggest, it's best to submit the report online on the first or second day the 'window' opens. (Easiest way, just do it two calendar weeks ahead of the due date.)

 

Why? Two issues. One, the window for some places (or more than some, as in many or most?) is back to the previous 15-to-7 days before the due date to submit the report online. (Some, many--I don't know--may allow online 90-day reports to be submitted up till the due date. The office at CW doesn't. It has gone back to the 15-to-7 days prior to the due date window.)

 

The other? Doing it right when 'your window' opens gives you a shot at coming back and submitting it again if your submission is REJECTED. Even if you get the same REJECTED on attempt no 2, you still may have a shot at getting a third attempt resulting in APPROVED. It's happened for me, to get a third try APPROVED after two prior attempts resulted in REJECTED. 

 

This is for CW. Your 'next due date' is calculated from the day your successful submission is received there. And if you follow the pattern of submitting two weeks in advance of the 'due date', yes, you are kind of turning the 90-day report more or less into a 75-day report. I've found the whole online thing runs smoother if you approach that way.

Yes it was a bunch of baloney.

I'm glad I didn't just take their word for what they told me.

That's why I posted about my experience so that others in the same situation who have been doing it online at least try to continue with that.

However, the FIRST address report with the new passport does need to be done in person. 

6 hours ago, Jingthing said:

Too bad you couldn't tell the difference between new address and new  address report. If I had meant to say that I had a  new address I would have said so...

 

I know that the use of the hyphen is vanishing and I don't begrudge this, but yours is an excellent example of a rare exception where the hyphen makes a difference. 

 

The way I understand your explanation, you made a new address-report, ie a new report of the same address you reported the last time, and a reader understood your "a new address report" to mean "a new-address report", ie a report of a new address.

 

(It makes no difference, though, when a reader is unfamiliar with the use of the hyphen)

Okay, evidently this is how it works in Bangkok, (which I freely admit is not Jomtien) 😛

If you get a new passport inside the country, even if you get the stamps moved, filed a new TM 30 and get a new yearly extension on it you can't use the online 90 day report system until you exit/re-enter on it 😞 

I ran into this with an elderly friend of mine whose passport I renewed, moved the stamps, filed new TM 30 and got his subsequent yearly extension on. 

We did one 90 report to "get into the system" on the new passport number but the following one I tried online was denied.. when I went in to file in person, the officer said switching passports in the country locks you out of the 90 online system until you have exited and re-entered on it. 

Dunno if this is everywhere, just relating what happened to me helping an elderly friend.. he's since traveled out & back, did one report in person after that she now the new passport works for 90 day reporting online no issues at all, go figure . ... 

6 minutes ago, Tod Daniels said:

can't use the online 90 day report system until you exit/re-enter on it 😞

Would cost me a 6 hour roundtrip and a reentry permit at Nong Khai.

Crazy.

Other posts say just ignore the whole nonsense and pay 2000 at next extension. Really?

Not my nature but...

53 minutes ago, Tod Daniels said:

Okay, evidently this is how it works in Bangkok, (which I freely admit is not Jomtien) 😛

If you get a new passport inside the country, even if you get the stamps moved, filed a new TM 30 and get a new yearly extension on it you can't use the online 90 day report system until you exit/re-enter on it 😞 

I ran into this with an elderly friend of mine whose passport I renewed, moved the stamps, filed new TM 30 and got his subsequent yearly extension on. 

We did one 90 report to "get into the system" on the new passport number but the following one I tried online was denied.. when I went in to file in person, the officer said switching passports in the country locks you out of the 90 online system until you have exited and re-entered on it. 

Dunno if this is everywhere, just relating what happened to me helping an elderly friend.. he's since traveled out & back, did one report in person after that she now the new passport works for 90 day reporting online no issues at all, go figure . ... 

Interesting, except @walailak said he managed to do it online, also i did a first report in person and they accepted the TM30 receipt moved from old to new passport.

 

I almost can't wait to do my subsequent online attempt

5 hours ago, Tod Daniels said:

Okay, evidently this is how it works in Bangkok, (which I freely admit is not Jomtien) 😛

If you get a new passport inside the country, even if you get the stamps moved, filed a new TM 30 and get a new yearly extension on it you can't use the online 90 day report system until you exit/re-enter on it 😞 

I ran into this with an elderly friend of mine whose passport I renewed, moved the stamps, filed new TM 30 and got his subsequent yearly extension on. 

We did one 90 report to "get into the system" on the new passport number but the following one I tried online was denied.. when I went in to file in person, the officer said switching passports in the country locks you out of the 90 online system until you have exited and re-entered on it. 

Dunno if this is everywhere, just relating what happened to me helping an elderly friend.. he's since traveled out & back, did one report in person after that she now the new passport works for 90 day reporting online no issues at all, go figure . ... 

Thanks for that report.

In my case (Jomtien), as stated before, I needed to do the first 90 day report after getting a new passport with new number in person, and also needed to get a new TM30 with new passport number because the address report desk required that to process the first report.

There I was told that clearly I can't resume doing online address reports until exiting and reentering Thailand.

But I tried anyway, and was approved for my first online report after the first in person report with the new passport.

But based on what you're saying, I'm at risk of my NEXT online report being rejected.

Oh, what fun.

 

A question that I have about this is that if your country doesn't change your passport number when you get a new passport, are there any such issues as we've been talking about when your new passport has a new number?

I guess I'm in almost exactly the same situation as @Jingthing, got my new passport about 3 months ago, changed stamps, did my new TM30 as they required (and made clear that I had to do it), then did my 90 day report and was told I couldn't do it online until I left the coutnry. The 90 day report is due in just over a week and I just submitted an online attempt. I will report back (unless I forget). Fingers crossed.

18 minutes ago, opporna said:

.....and was told I couldn't do it online until I left the coutnry.... 

Which immigration office

30 minutes ago, opporna said:

I guess I'm in almost exactly the same situation as @Jingthing, got my new passport about 3 months ago, changed stamps, did my new TM30 as they required (and made clear that I had to do it), then did my 90 day report and was told I couldn't do it online until I left the coutnry. The 90 day report is due in just over a week and I just submitted an online attempt. I will report back (unless I forget). Fingers crossed.

Yes, please do.

But based on another post about the Bangkok office, apparently the real acid  test of "final" success in continuing with online reporting may actually be the SECOND online report after the in person report with the new passport (assuming you're approved as I was for the first). 

31 minutes ago, Jingthing said:

Yes, please do.

But based on another post about the Bangkok office, apparently the real acid  test of "final" success in continuing with online reporting may actually be the SECOND online report after the in person report with the new passport (assuming you're approved as I was for the first). 

I forgot to mention I'm also working from Jomtien.

I read the post you mentioned differently. I didn't see it as they made the first report at the office as we did, then they made their first online renewal (second renewal after the passport), then were declined for the second online (third altogether) report. I just read it as they did the first 90 after new passport at the office then were declined online for the second report (first online).

It's not important--we shall see when we get there. I hope my experience mirrors yours of being approved online for the first online attempt.

9 hours ago, opporna said:

I guess I'm in almost exactly the same situation as @Jingthing, got my new passport about 3 months ago, changed stamps, did my new TM30 as they required (and made clear that I had to do it), then did my 90 day report and was told I couldn't do it online until I left the coutnry. The 90 day report is due in just over a week and I just submitted an online attempt. I will report back (unless I forget). Fingers crossed.

Presumably you didn't move the TM30 receipt from old to new passport? of course they would need a TM30 if there's nothing in the new one

1 hour ago, scubascuba3 said:

Presumably you didn't move the TM30 receipt from old to new passport? of course they would need a TM30 if there's nothing in the new one

As @Jingthing said, as part of the procedure to move my visa and extension from the old passport to the new passport, I was told quite clearly and explicitly that I needed to get a new TM30 so I did that the same day. My 90 day was almost due, so then I got that done the same day as well. That was almost 90 days ago, hence my online application last night.

Given the holiday situation I'm expecting it to take a while to get approved or rejected, so we'll see.

Edit: It's possible the reason I was given the instruction to do my TM30 was that I knew my 90 day was up soon and told them I wanted to do it the same day. I can't really remember. I DO remember being told very specifically by the copy guy that I needed a new TM30.

16 minutes ago, opporna said:

As @Jingthing said, as part of the procedure to move my visa and extension from the old passport to the new passport, I was told quite clearly and explicitly that I needed to get a new TM30 so I did that the same day. My 90 day was almost due, so then I got that done the same day as well. That was almost 90 days ago, hence my online application last night.

Given the holiday situation I'm expecting it to take a while to get approved or rejected, so we'll see.

Edit: It's possible the reason I was given the instruction to do my TM30 was that I knew my 90 day was up soon and told them I wanted to do it the same day. I can't really remember. I DO remember being told very specifically by the copy guy that I needed a new TM30.

Interesting, i was explicitly told by desk 7 chief lady just to move the receipt over to new passport and it was accepted without question by 90 day lady

1 minute ago, scubascuba3 said:

Interesting, i was explicitly told by desk 7 chief lady just to move the receipt over to new passport and it was accepted without question by 90 day lady

Interesting indeed. What a shock they are not consistent! 

Another strange thing was when I picked up my passport, they required me (and another guy picking up his passport) to go in front of the building and take a photo flanked by two immigration guys. In many years of doing this, I've never had that before.

1 minute ago, opporna said:

Interesting indeed. What a shock they are not consistent! 

Another strange thing was when I picked up my passport, they required me (and another guy picking up his passport) to go in front of the building and take a photo flanked by two immigration guys. In many years of doing this, I've never had that before.

You got off easy!

I was told to expect a call for a  police visit to take a photo at my condo.

Which they actually did (at the front and in the lobby).

Smile for the camera!

 

9 minutes ago, scubascuba3 said:

Interesting, i was explicitly told by desk 7 chief lady just to move the receipt over to new passport and it was accepted without question by 90 day lady

Did your new passport have the same number as the old one?

I don't know your nationality, so that's why I'm asking (again).

29 minutes ago, opporna said:

As @Jingthing said, as part of the procedure to move my visa and extension from the old passport to the new passport, I was told quite clearly and explicitly that I needed to get a new TM30 so I did that the same day. My 90 day was almost due, so then I got that done the same day as well. That was almost 90 days ago, hence my online application last night.

Given the holiday situation I'm expecting it to take a while to get approved or rejected, so we'll see.

Edit: It's possible the reason I was given the instruction to do my TM30 was that I knew my 90 day was up soon and told them I wanted to do it the same day. I can't really remember. I DO remember being told very specifically by the copy guy that I needed a new TM30.

Yes that was communicated to me very clearly (at both the TM30 desk and address report desk).

My need for my first address report with new passport was not at the same time as my stamp transfer, so that's not related at all,

(Immigration desk when doing the stamp transfers is not at all interested in TM30's or address report receipts.)

3 minutes ago, Jingthing said:

Did your new passport have the same number as the old one?

I don't know your nationality, so that's why I'm asking (again).

Passports always have different numbers

Just now, scubascuba3 said:

Passports always have different numbers

I think it depends on the nationality which is why I asked.

Just now, Jingthing said:

I think it depends on the nationality which is why I asked.

which nationality keeps the same number?

1 minute ago, scubascuba3 said:

which nationality keeps the same number?

I recall reading of at least one such a case. Just checked on AI seach which said MOST countries do change it. I can't answer which (if any) don't, but the word most does not mean ALL.

It's academic really.

The reason I asked you is that if your nation didn't change the number, that would explain your different experience with TM30/address report with new passport.

But now we know that wasn't the reason.

My passport number had changed.