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Mobile Banking Apps Blocked on Outdated Devices Starting Feb 14

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Banks in Thailand will limit mobile app access on outdated devices starting February 14, 2026. This initiative, driven by the Thai Bankers’ Association and the Thailand Banking Sector Computer Emergency Response Team (TB-CERT), aims to enhance security by supporting only devices with iOS 14 or Android 10 and later. Users with older devices will need upgrades to maintain access to their banking services.

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The change is primarily a response to growing cybersecurity concerns. By restricting outdated software, banks hope to close vulnerabilities often exploited by cybercriminals, such as money-draining malware, phishing attacks, and unauthorized remote device control. Lalida Periswiwatana, a Deputy Government Spokeswoman, emphasized that closing these security gaps is necessary to protect users' financial data and transactions.

Experts have noted that older operating systems usually do not receive necessary security patches, leaving users exposed. The banking sector insists this measure is less about encouraging new device purchases and more about ensuring digital security. Customers are advised to check their device's current software version to determine if they're affected.

To prepare, users should verify their device compatibility by checking their software version through device settings. For iOS, users can navigate to Settings > General > About > Software Version, while Android users should go to Settings > About phone > Software information > Android version. Those unable to update their operating systems may need to consider acquiring newer devices to continue using mobile banking services.

This move underscores the industry's dedication to combating cyber threats and preserving secure digital banking environments. As the February deadline approaches, users are urged to promptly assess their devices and consider necessary upgrades to avoid service interruptions.

Key Takeaways

  • Beginning February 14, 2026, Thai banks will limit app access on devices not running iOS 14 or Android 10 and later.

  • This security step aims to combat vulnerabilities like malware and phishing by phasing out older, less secure operating systems.

  • Users are encouraged to verify their device compatibility before the deadline to avoid losing bank app access.

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image.png  Adapted by ASEAN Now · The Nation · 12 Feb 2026


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  • I dont give a rats azz.... I am sticking with my Nokia flip phone...

  • KhunHeineken
    KhunHeineken

    All this will do is create longer queues in branches, all cross the country, because why would anyone bin a perfectly good phone that works with all their other apps, and battery life is still fine?

  • Mobile Banking Apps Blocked on Outdated Devices Starting Feb 14 Easy fix , Get rid of mobile banking. No one Needs mobile banking , one can do their banking at home on the PC/Laptop Easy and Safe. I

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  • Popular Post

I dont give a rats azz....

I am sticking with my Nokia flip phone...

  • Popular Post
4 hours ago, snoop1130 said:

Those unable to update their operating systems may need to consider acquiring newer devices to continue using mobile banking services.

No may about it - they won't have any choice if they want to bank via mobile.......

4 hours ago, snoop1130 said:

Beginning February 14, 2026,

So unless this was previously announced a while ago people will, it appears, only have tomorrow to buy a new phone..........sad

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4 minutes ago, topt said:

No may about it - they won't have any choice if they want to bank via mobile.......

So unless this was previously announced a while ago people will, it appears, only have tomorrow to buy a new phone..........sad

More than awhile ago. Almost a year ago. Public notices were circulating as of March 5, 2025 that the Bank of Thailand (“BOT”) had issued BOT Notification No. 4/2568 Re: Security Measures for Financial Services and Payments on Mobile Devices for Financial Institutions (the “BOT Notification”) which set out new security guidelines for enhancing the safety and reliability of financial services and payments conducted through mobile devices. Effective from 7 March 2025 except for certain measures regarding the Security of Mobile Banking Services which are effective on 7 April 2025. Major media outlets were reminding of specific changes like the IOS requirement in November and December of 2025.

Much ado about a small number of obsolete operating systems. Android 10 was released in Sept 2019 and IOS 14 was released in September 2020. Most phones are at the end of their user life at 5 years because of wear and tear and battery degradation. A battery only has a set number of charging cycles before it no longer can hold a a decent charge.

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All this will do is create longer queues in branches, all cross the country, because why would anyone bin a perfectly good phone that works with all their other apps, and battery life is still fine?

Security my a**. You still have many older expats accessing their internet banking on Windows 7 operating systems.

8 hours ago, KhunHeineken said:

You still have many older expats accessing their internet banking on Windows 7 operating systems.

That should make it easier to hack then......😄

I've been using an older XIAOMI with Android 12 almost exclusively for online banking for about 2 years. However, I had to delete a number of official apps from the Playstore, such as "Android Assistant", because it was not possible to use my two banking apps because of these apps.
I still cannot use the banking apps on the Android 15 phone I bought afterwards for the same reasons as before.

It's all deliberate.

You didn't have that problem with online banking, but of course that had to be abolished, by those same banks.

10 hours ago, Patong2021 said:

Much ado about a small number of obsolete operating systems. Android 10 was released in Sept 2019 and IOS 14 was released in September 2020. Most phones are at the end of their user life at 5 years because of wear and tear and battery degradation. A battery only has a set number of charging cycles before it no longer can hold a a decent charge.

Funnily enough just last month I changed the Rom on my 2020 bought phone from Android 10 to 15 - originally it came with Android 9. Battery lasts long enough for my usage and wear and tear is minor. I am obviously not alone as user forums on XDA and Telegram attest.

This is also why more recently there has been a push for phone manufacturers to issue more than one or 2 updates on the Android version. Google are now offering 7 years upgrades and security patches on the Pixel 8 and Samsung flagships from S24 the same.

https://www.androidauthority.com/phone-update-policies-1658633/

10 hours ago, topt said:

No may about it - they won't have any choice if they want to bank via mobile.......

So unless this was previously announced a while ago people will, it appears, only have tomorrow to buy a new phone..........sad

In other countries this is well known and don´t need to be advertised. Most people know they must keep up to date with their digital gadgets for receiving the latest security updates. So, this is a good move. You need to buy a new phone, go ahead and do it.

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The main brands stop providing updates if your phone has a certain amount of years. It's mainly a way of ""*X@ ing consumers and make them buy a new apparatus. Same for computers. A mafia like association between the brands and the IT tech search engines who are getting far to powerful on their monopoly.

11 hours ago, redwood1 said:

I dont give a rats azz....

I am sticking with my Nokia flip phone...

You mean keep it as a relic ?

13 minutes ago, Gottfrid said:

You need to buy a new phone, go ahead and do it.

I don't thanks.

15 minutes ago, Gottfrid said:

and don´t need to be advertised.

I would suggest that an announcement would be sent in good time on their app - same as for example Line app sends out an announcement when they stop supporting a version.

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10 hours ago, topt said:

No may about it - they won't have any choice if they want to bank via mobile.......

So unless this was previously announced a while ago people will, it appears, only have tomorrow to buy a new phone..........sad

A perfect Valentine's gift...

Just now, topt said:

I don't thanks.

I would suggest that an announcement would be sent in good time on their app - same as for example Line app sends out an announcement when they stop supporting a version.

yeah, maybe they should, as it seems to be a lot of people today that can´t keep up and understand things by themselves.

Because my 2-year-old iMac is away being repaired (flickering screen - a common problem for that model, I gather), I'm currently using my ancient MacBook Air of 2015 (MacOS Monterey 12.7.6) which won't allow me to update it any more.

Will that be a problem from tomorrow? I do all my banking with it.

Hopefully my iMac will be back some time next week.

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2 minutes ago, mfd101 said:

Because my 2-year-old iMac is away being repaired (flickering screen - a common problem for that model, I gather), I'm currently using my ancient MacBook Air of 2015 (MacOS Monterey 12.7.6) which won't allow me to update it any more.

Will that be a problem from tomorrow? I do all my banking with it.

Hopefully my iMac will be back some time next week.

This is about mobile phones, though, not about computers.

10 hours ago, KhunHeineken said:

why would anyone bin a perfectly good phone

IDK

BLOODY J.webp

2 minutes ago, tomazbodner said:

This is about mobile phones, though, not about computers

Good. Thanks.

At my age one isn't always clear what later generations of experts are talking about ...

So, once the customer base has upgraded their mobile phones, BoT will announce that mobile banking is safe again for a week or so, maybe?

In any case, with the closure of branches, the planned elimination of tangible money and the gradual removal of internet banking, every financial transaction will be funneled thru mobile phones and their respective networks...

Without viable alternatives I can see a bottleneck and disasters in the near future, if you depend on one system only all you need is one component failure... Keeping redundancies around until mobile banking is completely safe and secure and guaranteed by the BoT could be helpful.

Banks are not the only ones. Everything in the modern world requires upgrades in operating systems and browsers etc. one way or another people are forced to get new phones, laptops, desktops, etc. phones are designed to become obsolete within a few years, forcing you to fill the pockets of Apple and the others. That's the way it is.

10 hours ago, KhunHeineken said:

All this will do is create longer queues in branches, all cross the country, because why would anyone bin a perfectly good phone that works with all their other apps, and battery life is still fine?

Security my a**. You still have many older expats accessing their internet banking on Windows 7 operating systems.

Older phones / OS versions lack security updates (you can check in About Phone what your last security update was - for Android 10, that was in 2022!).

Here is the volume of vulnerabilities of Android 10 (oldest allowed OS by the banks - feel free to click on red squares for details of each vulnerability): https://www.cvedetails.com/version/607648/Google-Android-10.0.html

I try to imagine those "older expats" explaining to immigration on visa extension day why their bank statement shows 0 as they got their old phone or PC compromised... I bet those guys will be really sympathetic of the situation... not.

  • Popular Post

Updates of the operating system should not be the only consideration. Updates and maintenance of passwords on a regular basis needs regular consideration.

I recently lost my phone on Ko Samet and it caused me all sorts of worries as there was a lot of information on it that I was worried might might fall into the wrong hands. I had, what I considered to be strong passwords but there are smarter people than me out there. Apple shut down all access to any cards I had in the wallet from that particular phone. The banks were able to do the same. I changed all my passwords to something even stronger and crossed my fingers.

I was alerted to it's whereabouts a week later when someone turned it on in Cambodia and I nearly sh!t myself. Cambodia is Scam Central. My nephew is an IT guru and was able to send them a direct message warning them the phone was reported stolen and that a reward for it's return was on offer. They turned it off almost immediately. It's now been 20 days since then and no more alerts.

The message I'm trying to convey is that, if like me, you keep a lot of personal information on your phone don't take it's security lightly. Keep on top of it.

As an aside, there are certain banking apps linked to my home country accounts that I cannot download from Thailand and I have to wait until my return before I can fully re-establish my bank platforms back to what they were.

  • Popular Post
11 hours ago, Patong2021 said:

A battery only has a set number of charging cycles before it no longer can hold a a decent charge

That may be why you can buy a new battery. I had to do so with my Galaxy Tablet A and Galaxy A03s.

Now my ex wife can't phone me on my

ancient Nokia ....every cloud

27 minutes ago, wmorris61 said:

As an aside, there are certain banking apps linked to my home country accounts that I cannot download from Thailand and I have to wait until my return before I can fully re-establish my bank platforms back to what they were.

Depends on the location of your play store or apple store account. Multiple accounts in multiple countries solves the issue.

But is there a reason they start this in a weekend, when bank branches will be closed?

Android 10 came out in 2019. That is like forever in phone years. Any falangs that can't afford the upgrade are already illegal.

Somewhat related to this, I had an interesting experience recently with Bangkok Bank and AIS, my mobile phone provider.

Because of the issues mentioned in the article, (many apps were not working on my old Samsung phone) I purchased a new Samsung Galaxy using Android 14, downloaded the BBL mobile app AND changed the AIS account from my wife's name to mine at their office.

Thereafter receiving all my eBills in my name.

I confirmed this with the Bangkok Bank staff with some documents from AIS (luckily almost next-door to 'my' BBL branch) to ensure that the banking App and AIS account name were correctly correlated.

All went smoothly since that day, except, just about a week ago I got a notification on the banking App saying their system had been upgraded and that (as a foreigner) I had to go to the bank branch with bank book, Phone and passport to confirm that the AIS account and number and bank account were 'linked' and verify my identity.

The notification message gave One Week to do this or the banking App would no longer work!!

So , back to the bank armed with recent AIS bills and receipts and the other things.

Tried to explain my purpose to the man issuing queue numbers and my ticket showed over 30 numbers ahead of mine.

It was a Saturday! Busy.

No way!

So I approached the end of the teller's row where I'd spied the manager lady talking to a teller.

I got her attention (luckily she recognised me) and explained my predicament, showing the app message, and AIS bills & receipts...which also confused her!

Fortunately she speaks quite good English, and finally grasped the crazy situation then asked me to relax, take a seat and she'd "fix it"

Apart from having to answer a few security questions with someone on her phone, she handled the rest, and in 5 to 10 minutes, had it all sorted out.

What an utter nonsense (even she agreed, but explained that somehow the name AIS had forwarded didn't match mine)

But again, great personal service, by the manager, in person, in a quite large and busy branch (big shopping centre) with a smile and a wai.

I wonder if any other members also got this mobile banking App message ??

2 hours ago, klauskunkel said:

So, once the customer base has upgraded their mobile phones, BoT will announce that mobile banking is safe again for a week or so, maybe?

In any case, with the closure of branches, the planned elimination of tangible money and the gradual removal of internet banking, every financial transaction will be funneled thru mobile phones and their respective networks...

Without viable alternatives I can see a bottleneck and disasters in the near future, if you depend on one system only all you need is one component failure... Keeping redundancies around until mobile banking is completely safe and secure and guaranteed by the BoT could be helpful.

Internet banking isn't safe as some mentioned before people still use window 7.

It is cheaper to get a new phone than a new computer.

Mobile Banking Apps Blocked on Outdated Devices Starting Feb 14

Easy fix , Get rid of mobile banking.

No one Needs mobile banking , one can do their banking at home on the PC/Laptop Easy and Safe.

If one need money in a Hurry one can use the Debit/Credit card otherwise one can pay at Home on the PC/Laptop.

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