1 minute ago, orchidfan said:

Somewhat related to this, I had an interesting experience recently with Bangkok Bank and AIS, my mobile phone provider.

Because of the issues mentioned in the article, (many apps were not working on my old Samsung phone) I purchased a new Samsung Galaxy using Android 14, downloaded the BBL mobile app AND changed the AIS account from my wife's name to mine at their office.

Thereafter receiving all my eBills in my name.

I confirmed this with the Bangkok Bank staff with some documents from AIS (luckily almost next-door to 'my' BBL branch) to ensure that the banking App and AIS account name were correctly correlated.

All went smoothly since that day, except, just about a week ago I got a notification on the banking App saying their system had been upgraded and that (as a foreigner) I had to go to the bank branch with bank book, Phone and passport to confirm that the AIS account and number and bank account were 'linked' and verify my identity.

The notification message gave One Week to do this or the banking App would no longer work!!

So , back to the bank armed with recent AIS bills and receipts and the other things.

Tried to explain my purpose to the man issuing queue numbers and my ticket showed over 30 numbers ahead of mine.

It was a Saturday! Busy.

No way!

So I approached the end of the teller's row where I'd spied the manager lady talking to a teller.

I got her attention (luckily she recognised me) and explained my predicament, showing the app message, and AIS bills & receipts...which also confused her!

Fortunately she speaks quite good English, and finally grasped the crazy situation then asked me to relax, take a seat and she'd "fix it"

Apart from having to answer a few security questions with someone on her phone, she handled the rest, and in 5 to 10 minutes, had it all sorted out.

What an utter nonsense (even she agreed, but explained that somehow the name AIS had forwarded didn't match mine)

But again, great personal service, by the manager, in person, in a quite large and busy branch (big shopping centre) with a smile and a wai.

I wonder if any other members also got this mobile banking App message ??

Yes, changed phones not so long ago and had to do that same action twice too.

2 minutes ago, orchidfan said:

Somewhat related to this, I had an interesting experience recently with Bangkok Bank and AIS, my mobile phone provider.

Because of the issues mentioned in the article, (many apps were not working on my old Samsung phone) I purchased a new Samsung Galaxy using Android 14, downloaded the BBL mobile app AND changed the AIS account from my wife's name to mine at their office.

Thereafter receiving all my eBills in my name.

I confirmed this with the Bangkok Bank staff with some documents from AIS (luckily almost next-door to 'my' BBL branch) to ensure that the banking App and AIS account name were correctly correlated.

All went smoothly since that day, except, just about a week ago I got a notification on the banking App saying their system had been upgraded and that (as a foreigner) I had to go to the bank branch with bank book, Phone and passport to confirm that the AIS account and number and bank account were 'linked' and verify my identity.

The notification message gave One Week to do this or the banking App would no longer work!!

So , back to the bank armed with recent AIS bills and receipts and the other things.

Tried to explain my purpose to the man issuing queue numbers and my ticket showed over 30 numbers ahead of mine.

It was a Saturday! Busy.

No way!

So I approached the end of the teller's row where I'd spied the manager lady talking to a teller.

I got her attention (luckily she recognised me) and explained my predicament, showing the app message, and AIS bills & receipts...which also confused her!

Fortunately she speaks quite good English, and finally grasped the crazy situation then asked me to relax, take a seat and she'd "fix it"

Apart from having to answer a few security questions with someone on her phone, she handled the rest, and in 5 to 10 minutes, had it all sorted out.

What an utter nonsense (even she agreed, but explained that somehow the name AIS had forwarded didn't match mine)

But again, great personal service, by the manager, in person, in a quite large and busy branch (big shopping centre) with a smile and a wai.

I wonder if any other members also got this mobile banking App message ??

Correction to my post.

New phone is Android 16.

14 hours ago, redwood1 said:

I dont give a rats azz....

I am sticking with my Nokia flip phone...

My black Bakelite phone still works fine with all apps including "Ye olde porn ggilf " site. None of this new fangled "flip" nonsense for me! 😤

We had the same issue in Denmark, where the cross platform login – government, banks and several more share login – stopped working on the same, now old unsecure OSs.

I had to bin one of my otherwise excellent smartphones...😠 – a pity, it otherwise worked excellent and had followed me for long time...

–and buy a new – we can have the login-app on up to three devises, and always good to have it on two, as your need a working device to easily install a new app – if you don't have a working one, it's getting quite complicated to be approved...😟

16 minutes ago, digger70 said:

No one Needs mobile banking , one can do their banking at home on the PC/Laptop Easy and Safe.

That's an outdated opinion. Banking on PC/Laptop seems to get phased out.

6 minutes ago, stevenl said:

That's an outdated opinion. Banking on PC/Laptop seems to get phased out.

That maybe an Outdated opinion to you but that's the only way I do my banking as long that's possible .I hate the mobile banking I've tried that , for me it's a Pain in the butt using the phone for that. It takes too long on the phone and can't do what I want without any trouble .

Internet banking is Much easier for me and Safer even if people say that it's not.

51 minutes ago, cjinchiangrai said:

Any falangs that can't afford the upgrade are already illegal.

And what about the potentially thousands of Thais...........

and suggest you look up the definition of "illegal" 🙄

9 minutes ago, digger70 said:

That maybe an Outdated opinion to you but that's the only way I do my banking as long that's possible .I hate the mobile banking I've tried that , for me it's a Pain in the butt using the phone for that. It takes too long on the phone and can't do what I want without any trouble .

Internet banking is Much easier for me and Safer even if people say that it's not.

Good for you.

Now you said "No one Needs mobile banking", but in stead of confirming that statement, you revert to your own experience. Which is fine, but your claim "No one Needs mobile banking" is simply incorrect.

14 hours ago, topt said:

No may about it - they won't have any choice if they want to bank via mobile.......

So unless this was previously announced a while ago people will, it appears, only have tomorrow to buy a new phone..........

Or they can go into the bank branch to do their banking. But how many people, currently using a banking app, are likely to be using an Android phone with an operating system that has not been updated since 2019?

12 minutes ago, stevenl said:

Good for you.

Now you said "No one Needs mobile banking", but in stead of confirming that statement, you revert to your own experience. Which is fine, but your claim "No one Needs mobile banking" is simply incorrect.

I did say that one doesn't Need mobile banking ,one can do Internet banking at home on the PC/Laptop. That's Correct isn't it. Amen.

4 minutes ago, digger70 said:

I did say that one doesn't Need mobile banking ,one can do Internet banking at home on the PC/Laptop. That's Correct isn't it. Amen.

As long as it lasts. Several banks have stopped it already, others won't accept new applications. Make the most of it while you can because it seems certain they will all ditch it sooner rather than later.

1 hour ago, digger70 said:

No one Needs mobile banking , one can do their banking at home on the PC/Laptop Easy and Safe.

Not if you are with one of the Thai banks that have discontinued online banking!

2 hours ago, stevenl said:

But is there a reason they start this in a weekend, when bank branches will be closed

What is the relevance of some bank's branches being closed at the weekend when this is about phones?

16 hours ago, redwood1 said:

I dont give a rats azz....

I am sticking with my Nokia flip phone...

You obviously will not be able to use banking apps soon.

46 minutes ago, topt said:

And what about the potentially thousands of Thais...........

and suggest you look up the definition of "illegal" 🙄

The Thais don't post here.

29 minutes ago, digger70 said:

I did say that one doesn't Need mobile banking ,one can do Internet banking at home on the PC/Laptop. That's Correct isn't it. Amen.

Most apps do work online via PC. But some, Revolut for one, will not.

36 minutes ago, digger70 said:

I did say that one doesn't Need mobile banking ,one can do Internet banking at home on the PC/Laptop. That's Correct isn't it. Amen.

Not if you are away from home, or have limited access to the internet.

1 hour ago, digger70 said:

Mobile Banking Apps Blocked on Outdated Devices Starting Feb 14

Easy fix , Get rid of mobile banking.

No one Needs mobile banking , one can do their banking at home on the PC/Laptop

And for those with accounts at banks that have withdrawn the online banking facility?

2 minutes ago, wil iam not said:

Not if you are away from home, or have limited access to the internet.

Well now , I have full time internet at home .

Don't have internet on the phone .don't need it.

2 minutes ago, Liverpool Lou said:

And for those with accounts at banks that have withdrawn the online banking facility?

I have one bank that stopped internet banking .

Still have one I can use for internet banking for as long as that last.

2 hours ago, digger70 said:

Well now , I have full time internet at home .

Don't have internet on the phone .don't need it.

Doooh, I said NOT IF YOU ARE AWAY FROM HOME.

And you don't need something, until you really need it.

Can you buy a non-internet phone/SIM card these days?

2 hours ago, wil iam not said:

Not if you are away from home, or have limited access to the internet.

How can anyone put red downward thumbs on this obvious statement?

If it was you, please explain, thanks.

2 hours ago, digger70 said:

Well now , I have full time internet at home .

Don't have internet on the phone .don't need it.

Until you do? If you're having an accident, or if you need some unforeseen help?

That does happen here in Thailand.

Just saying.

6 hours ago, tomazbodner said:

Here is the volume of vulnerabilities of Android 10 (oldest allowed OS by the banks - feel free to click on red squares for details of each vulnerability): https://www.cvedetails.com/version/607648/Google-Android-10.0.html

If you look at the older Android versions on that site they actually seem to have about half the number of vulnerabilities...seems to me the more OS bloat the more opportunity for a 'mistake' to creep in.

As I said in another thread a few weeks ago about this it should be perfectly possible to write a secure app

for older devices this is just forced obsolescence.

Thread from November last year.

2 hours ago, FritsSikkink said:

Internet banking isn't safe as some mentioned before people still use window 7.

It is cheaper to get a new phone than a new computer.

15 hours ago, Patong2021 said:

More than awhile ago. Almost a year ago. Public notices were circulating as of March 5, 2025 that the Bank of Thailand (“BOT”) had issued BOT Notification No. 4/2568 Re: Security Measures for Financial Services and Payments on Mobile Devices for Financial Institutions (the “BOT Notification”) which set out new security guidelines for enhancing the safety and reliability of financial services and payments conducted through mobile devices. Effective from 7 March 2025 except for certain measures regarding the Security of Mobile Banking Services which are effective on 7 April 2025. Major media outlets were reminding of specific changes like the IOS requirement in November and December of 2025.

Much ado about a small number of obsolete operating systems. Android 10 was released in Sept 2019 and IOS 14 was released in September 2020. Most phones are at the end of their user life at 5 years because of wear and tear and battery degradation. A battery only has a set number of charging cycles before it no longer can hold a a decent charge.

Must have missed that one !!2

6 hours ago, Chongalulu said:

My black Bakelite phone still works fine with all apps including "Ye olde porn ggilf " site. None of this new fangled "flip" nonsense for me! 😤

I I prefer the Shaker teak model myself !

20 hours ago, KhunHeineken said:

All this will do is create longer queues in branches, all cross the country, because why would anyone bin a perfectly good phone that works with all their other apps, and battery life is still fine?

Security my a**. You still have many older expats accessing their internet banking on Windows 7 operating systems.

👍 I just upgraded my old PC from 2009, which was running Windows 7.1 (I turned off updates)... Never had an issue with fraud, etc... I got my money's worth out of that little beauty... 😁

1 hour ago, glennamy said:

👍 I just upgraded my old PC from 2009, which was running Windows 7.1 (I turned off updates)... Never had an issue with fraud, etc... I got my money's worth out of that little beauty... 😁

By "upgrading" your PC do you mean you bought a new one or do you claim to have upgraded just the software and if so to what OS?

1 hour ago, glennamy said:

👍 I just upgraded my old PC from 2009, which was running Windows 7.1 (I turned off updates)... Never had an issue with fraud, etc... I got my money's worth out of that little beauty... 😁

The bank is causing unnecessary trouble for its customers.

Then again, "all farang have big money" so they can just go and buy a new phone. 🙂

11 hours ago, tomazbodner said:

Older phones / OS versions lack security updates (you can check in About Phone what your last security update was - for Android 10, that was in 2022!).

Here is the volume of vulnerabilities of Android 10 (oldest allowed OS by the banks - feel free to click on red squares for details of each vulnerability): https://www.cvedetails.com/version/607648/Google-Android-10.0.html

I try to imagine those "older expats" explaining to immigration on visa extension day why their bank statement shows 0 as they got their old phone or PC compromised... I bet those guys will be really sympathetic of the situation... not.

It's called planned obsolescence.

It's all designed to keep people spending on new devices, keeping the various company's shareholders happy.

It's all BS.

On 2/12/2026 at 8:49 PM, redwood1 said:

I dont give a rats azz....

I am sticking with my Nokia flip phone...

Under the mattress a good strategy.