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Cannot Delete Windows Mail Folders

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Using Windows Mail in Windows 7.

Recently imported backed up files which included some folders that I no longer need such as Storage / Recovered Messages.

Unable to delete these folders.. Deletion appears to happen but a few minutes later they appear back. Have renamed them, but same thing happens.

Any clues welcome.

  • Author
Is the content re-appearing too?

If not Windows Mail is likely re-creating the folders, just ignore them :)

No contents but many sub folders...

I had a virus on my computer about a year ago that meant everytime I deleted a folder it would come back again a few minutes later, the virus then progressed and ended up hiding everything on my hard drive. My drive always had a folder called incaseformat.log that seem to be causing the problems, it took a long time and the help of an expert to get rid of it, but my computers fine now and I didn't lose a thing.

If you do have this file on your hard drive PM me and I'll let you know how I got rid of it.

  • Author
I had a virus on my computer about a year ago that meant everytime I deleted a folder it would come back again a few minutes later, the virus then progressed and ended up hiding everything on my hard drive. My drive always had a folder called incaseformat.log that seem to be causing the problems, it took a long time and the help of an expert to get rid of it, but my computers fine now and I didn't lose a thing.

If you do have this file on your hard drive PM me and I'll let you know how I got rid of it.

Have searched but this file - incaseformat.log - is not on my computer. Thanks.

  • 2 months later...

Hi,

I've been working in Shanghai for the past year and got this virus on my PC weeks after arriving... it has been driving me nuts and I can't get rid of it. How did you manage to delete it? Please help! Thanks I really appreciate it!!

I had a virus on my computer about a year ago that meant everytime I deleted a folder it would come back again a few minutes later, the virus then progressed and ended up hiding everything on my hard drive. My drive always had a folder called incaseformat.log that seem to be causing the problems, it took a long time and the help of an expert to get rid of it, but my computers fine now and I didn't lose a thing.

If you do have this file on your hard drive PM me and I'll let you know how I got rid of it.

A few months ago I found something that parked itself in

c:\windows\system32\config\systemprofile\appdata\local\google\update\googleupdatebeta.exe

It sat there a few days and then unpacked itself and did commence to run a web server, I think it was some sort of singles site.

It wasn't until the thing was actually running that the defenses (avast and Win. Defender) caught it, and it was too late. It made its home under C:\Window\Temp

Whenever I tried to delete the website stuff it would be restored, I could even watch the files being re-written. It was by tracing the processes doing the copying that I got past it.

I restored a backup from a few days before and lo and behold, the crap came back: that was when I realized it was sitting there a few days before it went active, and was in my backup. I found an older backup and restored that.

Try using this to spot the rogue process that's creating the folders, use process explorer

I don't run Windows mail or anything of the sort, I only use browser-based mail. I don't know if it's possible to scrap Win mail and then re-install, but that might be a start. My suspicion is that it is using the mail folders, with their open permissions, to send out stuff.

good luck

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