TRUEONLINE Cannot open port 80 to access a surveillance camera

[Ericx25]

Hi,

It seems that the HUAWEI router (HG8247H) from True Online won't let me access port 80.

I have tried to open the port in "Forward rules" with no success.

I cannot access my camera and https://www.yougetsignal.com/tools/open-ports/  indicates that port 80 is still closed.

 

Any help will be appreciated

Regards

Eric

 

 

[jackdd]

Your camera has a webinterace or how do you connect?

Why do you forward TCP port 80 to 1026?

 

If you are trying to access your camera's webinterface on port 80 you should try forwarding TCP port 80 to 80. If the webinterface of your camera is using HTTPS intstead of HTTP then it is port 443

In theory it could be that the webinterface of your router is blocking port 80, so if 80 to 80 (or 443 to 443) doesn't work then try something like external port 8888 internal port 80

 

 

You might not have a private IP address, then port forwarding won't work anyway:

 

Edited January 11, 2019 by jackdd

[Ericx25]

Thanks for your answer, you saved me a lot of time.

I am now pretty sure I am behind a nat (my WAN ip address is 10.141.xx.xxx)

 

I don't know much about networks but some posts in thai language (https://translate.google.com/translate?sl=th&tl=en&u=https%3A%2F%2Fpantip.com%2Ftopic%2F38174565)

refer to

https://trueddns.com/login

Unfortunately the pdf is in thai....????

 

 

 

Edited January 12, 2019 by Ericx25

[Crossy]

It does seem you're behind a NAT.

 

Most ISPs will move your connection to a real IP if you ask them. Time for a phonecall methinks.

[muratremix]

Forget about port 80.

try to use trueddns if you can. But port number won't be of your choosing.

[clokwise]

Typically router web interfaces are on port 80, that could explain why you can't unblock Port 80. You'll need to either change the camera's port from the camera's UI, or arrange a port forward such as cameraip:80-->routerip:81,  then open slot in your NAT to allow access to cameraip:port. All else fails, set your Router DMZ to the same IP address as the camera.

[jackdd]

I also have True, so i just gave this a try

The website is completely in english, so it's quite straight forward. You register for this service, it automatically detects who you are (if you use your home internet), you just have to confirm it with the id card / passport number and set your email / username / password. After you login with this data it will ask you for a domain name and the number of ports you want, once you confirm this it will assign you random ports.

Let's say it gave you port 12345, then you setup the port forwarding rule in your router from external 12345 to internal 80 (if this is the port your camera is using for its interface) for your camera.

You should now be able to access it using http://yourdomainname.trueddns.com:12345

Edited January 13, 2019 by jackdd