Not getting the right change in Restaurants

[Henryford]

Maybe it's a sign of hard times but i seem to be getting the wrong change in a lot of restaurants in Jomtien lately (always under of course). In the last month at least 4 times i have had to query why my change is short. I am sure cashiers check their change carefully so can only assume this is deliberate. This has always been a problem in Pattaya but seems to be getting worse.

[TaaSaparot]

Cant say I have ever had a problem with this in Pattaya.

 

Name & Shame, I say.

[AlexCanada]

2 minutes ago, TaaSaparot said:

Name & Shame, I say.

Agree.  The most beneficial thing you can do for all of us is to name the restaurants involved.  

 

 

[Skallywag]

Solution: carry small bills and pay check with exact amount - or the amount plus tip, then walk away satisfied.  Are you talking about "change" less than 20 baht? 

[Henryford]

Hard to name the places with Thailand's libel laws. Anyway it's probably the staff concerned not the restaurants' fault. The change is a lot more than 20 baht but even if it was 10 baht i expect to get it back. Hard to always have the exact change if the bill is say 700 baht.

[AlexCanada]

What did the restaurant manager say when you advised him/her of the issue?

[NCC1701A]

48 minutes ago, Henryford said:

Hard to always have the exact change if the bill is say 700 baht.

i always withdraw 400, 900, 1400, 1900 at the ATM.

 

Open the calculator app or budget app on your phone and have it face up on the table. when they hand you the bill casually enter the amount and then hand them the money. make a joke like "i can never remember how much anything is."     

Edited January 29, 2019 by NCC1701A

[zoza]

There are several places where they will try it on over change more in bars

than restaurants, I have found, but the two we have had problems with were both connected to the Bib, as I think they think it gives them more clout and maybe some people will be intimidated. just swerve them now. 

[Skallywag]

Yes ATMs give out 1000 baht notes.  Just saying if you are worried about not receiveing correct change, go buy a 10 baht Mentos at 7-11, break the 1000 baht so you have some change with you.  Calculator app a good idea.  Will likely happen to me sometime then I will be pissed for not following my own advice.  ???? 

[champers]

I had this happen to me recently on consecutive days. On both occasions I paid with a 1000 and was 100 short changed. When I get my change I fan it out and check it is right before pocketing it.

In both restos the wait staff picked up on the short change before I complained about it and gave me the missing 100. This confirms to me that some waiting staff are trying it on. A lot of people just pick up the change without checking it, so don't even know they have been diddled.

I won't name either restaurant involved but I would just advise caution. Same applies in bars; maybe moreso as drink dulls the grey matter, or so I'm told.

I must say that I have been given too much change on 2 occasions and I have handed the extra back. One amount was more than what the employee would earn in a day.

[madmen]

I had this happen to me recently on consecutive days. On both occasions I paid with a 1000 and was 100 short changed. When I get my change I fan it out and check it is right before pocketing it.

In both restos the wait staff picked up on the short change before I complained about it and gave me the missing 100. This confirms to me that some waiting staff are trying it on. A lot of people just pick up the change without checking it, so don't even know they have been diddled.

I won't name either restaurant involved but I would just advise caution. Same applies in bars; maybe moreso as drink dulls the grey matter, or so I'm told.

I must say that I have been given too much change on 2 occasions and I have handed the extra back. One amount was more than what the employee would earn in a day.

Yes they don't even try to hide it. They watch you and as soon as you are about to complain they bring the missing change.

 

Happened to me 2 times in one week at my local 7/11. The little Muslim girl is now gone and probably got caught by the cameras

 

[banglay]

Try not to look like a you've just stepped off the plane ...I always  have my Buddhist amulet on display  and speak Thai to the best of my ability and of cause a friendly smile ...I've never to my knowledge been ripped off in any restaurant or shop for that case ...I find 99.99% of Khun Thai to be honest and honourable. But no doubt the doom and gloom brigade will have the opposite opinion ...    

[Kaoboi Bebobp]

I do get sloppy sometimes and pick up the change without counting it. This topic kind of wakes me up. I will endeavour to get out the phone calculator and figure out the change due. Or have the change amount fixed in my head on the clerk's return. 

[thrilled]

I always have small along with big bills.After I eat Ui see how much the check is and pay the bill and leave a tip.I do it on purpose.

[1FinickyOne]

Surely it is worse being in a tourist area where they figure they will not likely see you again... go live in a small city or village and you will not have this issue.. other issues, maybe. 

[dotpoom]

6 hours ago, AlexCanada said:

Agree.  The most beneficial thing you can do for all of us is to name the restaurants involved.  

 

 

Obviously haven't heard about the "cyber crime" laws in Thailand?

[scorecard]

2 hours ago, madmen said:

Yes they don't even try to hide it. They watch you and as soon as you are about to complain they bring the missing change.

 

Happened to me 2 times in one week at my local 7/11. The little Muslim girl is now gone and probably got caught by the cameras

 

Another one is to put some of the change well hidden under the flap on the small folder they use to bring the bill and then bring the change.

 

Some years back I was with a Thai colleague, he suspected short change so he checked under the flap, sure enough the rest of the change hidden. 

 

 

Edited January 29, 2019 by scorecard

[catman20]

7 hours ago, AlexCanada said:

Agree.  The most beneficial thing you can do for all of us is to name the restaurants involved.  

 

 

dont think your allowed to name and shame on TV

[murraynz]

5 hours ago, AlexCanada said:

What did the restaurant manager say when you advised him/her of the issue?

correct--dont let them get away with 'short changing ' you...

i cant say that i have ever had this happen to me in pattaya or jomtien--even in bars...

i always OPENLY  check my change, in front of them...i always take it all--even the coins.

if i choose to tip---i will do that seperately...

[rwill]

I live in Ratchaburi and have never been short changed.  A couple of times I have got too much back.  But I have caught extra items being added to the bill or not taken off after they said they are out of that item.

[Sydebolle]

Another solution is paying by credit/debit card; no loose change, all on one statement and, depending on issuing bank, miles. Tipping, however, you want to do in cash as CCed tips end usually with the restaurant and not the staff. 

[Gracas]

I've also had this happen in Jomtien as well. Paid with 1,000, never really checked change until I had left and of course it was short, but too late. Never went back to that restaurant even though I liked the food.

A restaurant on Soi 5.

[Ctkong]

8 hours ago, champers said:

I had this happen to me recently on consecutive days. On both occasions I paid with a 1000 and was 100 short changed. When I get my change I fan it out and check it is right before pocketing it.

In both restos the wait staff picked up on the short change before I complained about it and gave me the missing 100. This confirms to me that some waiting staff are trying it on. A lot of people just pick up the change without checking it, so don't even know they have been diddled.

I won't name either restaurant involved but I would just advise caution. Same applies in bars; maybe moreso as drink dulls the grey matter, or so I'm told.

I must say that I have been given too much change on 2 occasions and I have handed the extra back. One amount was more than what the employee would earn in a day.

I think this trick the staff played are usually on the foreigners and not  Thai people? My missus never had issue with wrong change from restaurants all these 15 years I am with her. I just let her handle the check. 

[Ctkong]

2 hours ago, Sydebolle said:

Another solution is paying by credit/debit card; no loose change, all on one statement and, depending on issuing bank, miles. Tipping, however, you want to do in cash as CCed tips end usually with the restaurant and not the staff. 

Correct. If we use cards, we would just give the tips in cash when they returned with the card and bill. 

[Fairynuff]

9 hours ago, madmen said:

Yes they don't even try to hide it. They watch you and as soon as you are about to complain they bring the missing change.

 

Happened to me 2 times in one week at my local 7/11. The little Muslim girl is now gone and probably got caught by the cameras

 

Wondering why her religion is relevant 

[bkk6060]

8 hours ago, Ctkong said:

Correct. If we use cards, we would just give the tips in cash when they returned with the card and bill. 

When they steal your CC info and order a bunch of stuff on Lazada make sure to let us know.

Edited January 29, 2019 by bkk6060

[KittenKong]

16 hours ago, Kaoboi Bebobp said:

I do get sloppy sometimes and pick up the change without counting it.

I learnt many years ago that in Thailand (and many other countries) you should always check everything carefully. If you dont then you can guarantee that someone will steal from you.

 

I've experienced short-changing or overpricing in large supermarkets, small convenience stores, condo offices, markets, food stalls, restaurants and once bank staff even "forgot" a bundle of 100,000B at the rear of their counter where it was invisible to me but fully visible to them. Luckily in every case I always checked and always got what was mine in the end.

 

Trust no one.

Edited January 30, 2019 by KittenKong

[Henryford]

13 hours ago, Sydebolle said:

Another solution is paying by credit/debit card; no loose change, all on one statement and, depending on issuing bank, miles. Tipping, however, you want to do in cash as CCed tips end usually with the restaurant and not the staff.  

I never use credit/debit cards in Thailand, especially for low value items. The risk of them cloning/copying your card details is much greater than a mere short change.

[Henryford]

17 hours ago, kenk24 said:

Surely it is worse being in a tourist area where they figure they will not likely see you again... go live in a small city or village and you will not have this issue.. other issues, maybe.  

The last time it was in a restaurant close to where i live which i go to many times. Or should i say USED to go to.

[crazyk]

Try going to mickys bar in the new plaza,biggest thieving baxxxxds going