Thai PM urges relevant government agencies to fix “Thailand Pass” system after many did not receive QR code

[orchidfan]

4 hours ago, nobodysfriend said:

U r joking ?

Well that's what my Thai wife will have to do overseas before returning. 

Doesn't have a computer or printer or the slightest clue about uploading documents. 

She will HAVE to rely on local embassy staff to do the whole thing for her.

Plenty of other overseas Thais and elderly people who would also be in her position !

[mancub]

6 hours ago, micmichd said:

Why go home at the airlines's expense? The airlines should be able to check everything before you're boarding a flight. 

 

You want to put the onus/responsibilities on the airlines and their check-in staff, then understand that you will need to arrive at the airport 8hours before departure ! Not a fair nor realistic solution.

[Denny Dillon]

I don't know how anyone is getting approved. I keep learning new information.  Just found out from hotel I have to pay for Covid testing through their bank before I can apply. This was after finding out the ShaPlus hotel I booked earlier does not help with any of this. So cancel that hotel, find new one. They were fairly quick responding, and offering assistance. Hopefully now I have all the required JPG docs, with the right kind of email account. 

[keemapoot]

7 minutes ago, Denny Dillon said:

I don't know how anyone is getting approved. I keep learning new information.  Just found out from hotel I have to pay for Covid testing through their bank before I can apply. This was after finding out the ShaPlus hotel I booked earlier does not help with any of this. So cancel that hotel, find new one. They were fairly quick responding, and offering assistance. Hopefully now I have all the required JPG docs, with the right kind of email account. 

Yes, my hotel just confirmed my booking, and they are sending separate payment information for the hotel plus the hospital, so this is normal I think with all hotels.

[John Drake]

14 minutes ago, nobodysfriend said:

I think intentionally it was meant to facilitate things , not to make it more difficult ... but the lack of knowledge in this domain lead to the opposite ...

What I think happens is these guys sit around in government with nothing to do, so they go into some conference room with microphones, overheads, and projectors and start to feel important and think they've got to do something. Doing something, here, is almost always worse than doing nothing. So we get somebody who says, "Hey, I've got an idea. Let's call it Thailand Pass. We can cram a lot of requirements and costs onto it and make some money. It will be like giving out passes at the military base where we normally live." Everybody else: "Yea, let's do it!"  No study. No questions. No testing. Problem solved until the real world intervenes.

[Dont confuse me]

Wow, I bet no-one saw this coming?

[tomacht8]

40 minutes ago, Dont confuse me said:

Wow, I bet no-one saw this coming?

When I saw this as the Plan to revive tourism on a mass scale,

the problems to be expected are already clear in the graphic.

Usually you first develop a simple application that works in a stable manner.

 

The software is also pre checked on the most popular browsers. The input (only jpg) and output (emails) formats are also checked. That e.g. the different passport number formats were not checked, or the impossibility to

enter a single vaccination (J&J) date, lead to the wiping of the whole system can only be explained with one word: inability.

 

All the hassle that a tourist has to make leads to annoyance, not to mention the potential risk of financial loss and the hassle of getting their money back.

Edited November 8, 2021 by tomacht8

[Skeptic7]

2 hours ago, billd766 said:

I would like to amend your post to read,

 

Arrogance and Ineptitude are a dangerous mix, and so typical of the Thai leadership and of the Thai beaurocracy, and not of the Thai people as a whole.

Disagree, but OK choke dee selling that one! ????

[pokerface1]

11 hours ago, webfact said:

Prayut Chan-O’Cha yesterday, November 7th, has ordered relevant Thai agencies to improve the “Thailand Pass” system after multiple applicants reportedly did not receive the QR Code for checking in.

ITS NOT OUR FAULT ????

People heading to Thailand have been warned to beware of a fake registration website that looks very credible, while officials on Sunday listed four reasons why some Thailand Pass applicants did not receive a QR code.

As for not receiving a QR code after registering for a Thailand Pass, Foreign Ministry spokesman Tanee Sangrat said this may be because:

• The user did not upload a Covid-19 vaccination passport or the document was not clear
• The information and attached documents do not meet requirements, such as bookings at a hotel that is not linked to hospitals listed for an RT-PCR test
• Re-entering the information several times
• Incorrect email address or accounts whose storage is full

Officials have also detected that Hotmail accounts are not able to receive replies from the Foreign Ministry. Microsoft Corp is working to solve the problem.

 

https://www.nationthailand.com/in-focus/40008514?fbclid=IwAR3SZHi8Kb0hlsLLo4M9_J2SqEuSGDNqsmNf7HWk6xL-3Jd78cjnmaX5ihg

[scorecard]

5 hours ago, scorecard said:

I can't even complete the initial registration.

 

It includes 'why going to Thailand' I clicked on 'Returning to Thailand' because I hold PR and I'm going home, permanently/forever to my family in LOS.

 

Then it asks 'how many days?'

 

Truth is I am an old man and I will probably never leave my Thai family/Thailand again. I left the box blank, I inserted 1, and 99. None accepted.

 

Any other PR holders completed the initial TP registration? What did you insert in the box 'How many days'?

 

Thanks.

 

 

I got an answer from the Thai Embassy in Canberra - insert 999.

 

It worked, my full registration is now submitted and receipt confirmed.

 

Confirmation e.mail says 'Answer within 7 days'. We wait and see.

 

[PETERTHEEATER]

11 hours ago, webfact said:

........QR Code later than usual.

An admission that it is routinely late anyway.......????

[shocky2012]

At this point they should just hire someone from Philippine on Upwork to do it for them.

[QPRFC]

It'll be easier to just lockdown the country! 

If you are seriously going to attempt any online fixes then have a look at 90 day report and TM30 too! 

Maybe they need to hire an overseas tester for QA....but they will do it without issuing a work permit I'm sure. 

Edited November 8, 2021 by QPRFC

[Toby1947]

Problem could be solved with one phone call, to Bob the Builder he fixes everything. ????????????

[tomacht8]

12 minutes ago, scorecard said:

I got an answer from the Thai Embassy in Canberra - insert 999.

 

It worked, my full registration is now submitted and receipt confirmed.

 

Confirmation e.mail says 'Answer within 7 days'. We wait and see.

 

555 I hope you won't get a rejection after 7 days because of your unusually long stay. It's crazy how a machine software forces people to enter mad data.

[PETERTHEEATER]

6 hours ago, raccos21 said:

everything is OK then the embassies can issue a QR code which can be use at the arriva

......Good idea. Let's  call the QR Code 'A Visa'......????

[PETERTHEEATER]

6 hours ago, jacko45k said:

double entendre

English language only on the forum please......????

[PETERTHEEATER]

5 hours ago, zzaa09 said:

........general incompetence.......

Is that his nickname?

[jacko45k]

9 minutes ago, PETERTHEEATER said:

English language only on the forum please......????

Excuse moi.....

[Tracyb]

3 hours ago, spidermike007 said:

Thai public urges relevant agencies and psychiatrists to fix the PM. So, that he will be able to engage in actual work and be a productive man. And perhaps he will somehow develop some leadership skills, and raise his approval rating over 1%.

But he’s doing so well cultivating coriander though……..   Doesn’t THAT count as productivity?

 

[Regyai]

9 hours ago, Destiny1990 said:

Corvid needs to be highlighted in the policy? What for?

because crows, jackdaws, rooks, ravens, jays, magpies, treepies, choughs, and nutcrackers need the recognition

[NobbyClarke]

Forget everything.

The most relevant and important solution is to have the whole Thai population vaccinated.

If and when this does happen surely it's the time to open.

The world press is bad enough now. I can only imagine what will be said when tourists begin arriving home with Covid.

Thais first, tourists second.

Maybe I am wrong or missing something.

[VBF]

1 hour ago, shocky2012 said:

At this point they should just hire someone from Philippine on Upwork to do it for them.

A bit but.....

Several years ago I went for an IT job in Cambodia. The company was UK-managed but the vast majority of staff were Cambodians, all of whom spoke good English.

 

The job was offered but I turned it down because of the very low salary - they would only pay me the same as a local hire - no premium for a foreigner. Fair enough.
What the company did was hire local Graduate trainees at a fairly low wage - if they were good, enrol them in training courses. If they were really good, sent them to college in Singapore, and for the exceptional ones, there was training in USA, UK, wherever. (There were contractual obligations for those people but no one was against that)
What they basically did was to SEEK OUT good local people, train them and look after them.
When those people move on, there's a pool of skills on the local labour market plus the locals feel that there's a career path open to them

 

IMO, Thailand could do well to adopt this sort of system.

Edited November 8, 2021 by VBF

[robsamui]

8 hours ago, keemapoot said:

You are right, the image format is already a pain. If you have any document saved in PDF, you will have to reformat it to jpg or other image format, otherwise you cannot upload it. I started my application yesterday, but have been unable to complete for many reasons, including waiting for my hotel confirmation of the booking. I strongly suspect I will have to start the entire application over again once all the exact specifications have been assembled, but you don't know that until you start. Very errant system.

I would have thought a 'screenshot' would have captured the pdf file in the appropriate jpg format?

[VBF]

54 minutes ago, PETERTHEEATER said:

Is that his nickname?

Well he deserves some sort of Corporal punishment, after this Major Disaster - he is after all at the Kernel (Colonel) of things. 

But I'd Warrant (Officer) that nothing will change..in public or Private unless he (Field) Marshalls the right squad. ????

[VBF]

3 minutes ago, robsamui said:

I would have thought a 'screenshot' would have captured the pdf file in the appropriate jpg format?

It can and it's very easy for those of us who "do IT". The point is....it shouldn't be necessary for a public-facing system....remember....KISS...(Keep it simple, stupid)

[PoorSucker]

8 hours ago, zzaa09 said:

Tested prior to flight

My test before flying was to spit in a tube at a beauty parlor.

Paid for PCR test and got my certificate same day.

There's no regulation about what certificates are accepted.

It's the biggest scam going on right now.

Pay some cash for a certificate without them actually testing.

I took my test in Sweden so it's not a third world country.

One company got busted in Sweden for issuing 100.000 phony certificates in June.

I flew in September and feel my test probably also was fake.

[Wabel]

9 hours ago, steven100 said:

a perilous process fraught with failure at every turn  

 

 

 

Well the PM went to Glasgow so he must have been able to apply for his TP

[Chad3000]

6 hours ago, kennw said:

So 0.075% of incoming people found to be positive so far, put another way 99.925% of people test OK. Where is the problem? 

The problem (read article) is the chaos from the app. Has absolutely nothing to do with how many person's entering with/out covid.

[steven100]

5 minutes ago, PoorSucker said:

My test before flying was to spit in a tube at a beauty parlor.

Paid for PCR test and got my certificate same day.

There's no regulation about what certificates are accepted.

It's the biggest scam going on right now.

Pay some cash for a certificate without them actually testing.

I took my test in Sweden so it's not a third world country.

One company got busted in Sweden for issuing 100.000 phony certificates in June.

I flew in September and feel my test probably also was fake.

sounds to me like your angry because you had to pay