Can send via DHL and pick up at their depot in Patong ?

[Agusts]

As the delivery guys never ever find my building or condo, is it possible to receive some important document via DHL and request a pick up from their depot in Patong...? I think I've seen a couple of location on map search..

 

Has anyone done that and if so what should be written as destination and what options selected ? (sending from UK).

 

I think can track and see that is arrived on their website, and pick it up easily. I rather do that than they not find me, give to someone else, get lost or get returned...! 

 

[LivinginKata]

Yes. I have picked up my docs from a local DHL office.

[NanLaew]

I have done this with DHL in Pattaya and Udon Thani, also with FedEx in Pattaya for the same reason: avoids the delivery driver calling and asking "u-nai?"

 

If possible, deal with the main service center for your location, as they may have several independent businesses that act as their agents. Some are good, but others may miss the fact that your package is addressed to them and still hand it to a delivery guy. Then it comes back with him as undelivered at the end of his working day and only then do they call.

 

You need to state your name and "c/o" the DHL service center address. Make sure that YOUR contact phone number is listed correctly.

 

You need to use the address for the service center that's listed on their website, but note that this needs to be correct. For a while, the listed address for their Pattaya service center as published on their own website wasn't in a format that their online destination address form accepted. It's that tambon and amphur thing!

 

For belt at braces, make sure that the staff at the receiving service center are aware that you have important docs coming for collection. The staff at FedEx were excellent and would call pretty quickly and could collect my package before going for breakfast.

 

Although you may have already introduced yourself and they know you, bring your passport for ID purposes at collection time.

[Agusts]

Thanks, that's helpful, now I need to know exact location of main DHL office in Patong. I've seen there are two..., any ideas...? 

[KhunBENQ]

6 minutes ago, Agusts said:

Thanks, that's helpful, now I need to know exact location of main DHL office in Patong. I've seen there are two..., any ideas...? 

No official service point shown for Patong.

https://www.dhl.com/th-en/home/ecommerce/servicepoint-finder.html

 

 

[KhunBENQ]

It's not 800 km for you 😊

I would choose the first one. Maybe a local knows better.

Edited February 26 by KhunBENQ

[LivinginKata]

Just search google maps. Patong branch on road going out of Royal Paradise off Rat-u-Tit/Song Roi Pee. One of the 2 high building in Patong. 

Edited February 26 by LivinginKata

[Agusts]

1 hour ago, LivinginKata said:

Just search google maps. Patong branch on road going out of Royal Paradise off Rat-u-Tit/Song Roi Pee. One of the 2 high building in Patong. 

 

Yes, I've seen that one too, I will go and ask them and find out more, cheers all ... 

[Agusts]

Just a feedback on this before I forget, this all worked well, but my sister put content; document, debit card, some keys (I had spare bike and other keys, maybe 4 altogether). Total weight was 480gram, so it went in their DHL envelope pack. 

 

The Thai tax office charged 750b for this...!?!? I think there was 260b actual tax and the rest admin bullshiit...! 🥴

 

Not a lot but very annoying, there was nothing taxable in that envelope... - bear that in mind....