Suvarnabhumi Airport Apologises After Security Officers' Altercation

[webfact]

 

In an unexpected turn of events today, Suvarnabhumi Airport has issued a public apology following an incident involving two of its security officers. The altercation, which occurred in full view of passengers, quickly made rounds on social media, stirring up quite the commotion and drawing widespread criticism.

 

What Exactly Happened?

 

Around 14:00 today, two security officers employed by Suvarnabhumi Airport were engaged in a heated verbal exchange. The spat, seemingly stemming from personal issues, took place while they were on duty, leading to a visibly uncomfortable scene for bystanders. The video of the incident, shared across various social media platforms, did not paint the airport in the best light.

 

Immediate Actions Taken

 

Reacting swiftly, Suvarnabhumi Airport released a statement via their Facebook page, addressing the unfortunate incident. Both officers involved have been immediately suspended from their duties. The airport management has also formed a disciplinary committee to look into the matter thoroughly. 

 

The incident breached several regulations and the code of conduct set by Airports of Thailand Public Company Limited (AOT). The disciplinary committee is tasked with ensuring fair proceedings in line with AOT's standards. The offenders could face dismissal if found guilty following the investigation.

 

Public Reassurance

 

In their statement, Suvarnabhumi Airport expressed sincere regret for the disruption caused to passengers and the tarnish on the airport’s reputation. The management reaffirmed their commitment to maintaining a high standard of discipline among their staff. Ensuring a safe and pleasant environment for travellers remains a top priority for the airport.

 

Moving Forward

 

While the investigation is ongoing, the incident serves as a stark reminder of the importance of professionalism, especially in high-pressure environments like an international airport. Suvarnabhumi Airport hopes that the swift action taken against the officers will reassure passengers and restore faith in the airport’s services.

 

As this story continues to unfold, updates will be provided to keep the public informed. For now, the focus remains on upholding the standards that travellers have come to expect from one of the world’s busiest airports.

 

Picture: Facebook

 

-- 2024-06-05

 

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[JoePai]

Swampy PR team on the ball, well done

[brianthainess]

33 minutes ago, webfact said:

While the investigation is ongoing, the incident serves as a stark reminder of the importance of professionalism,

Maybe they could pass that on to the RTP........

[2baht]

2 hours ago, webfact said:

As this story continues to unfold, updates will be provided to keep the public informed.

We wait with bated breath! Please don't keep us in suspense for too long!

[webfact]

Suvarnabhumi Airport suspends guards after terminal brawl
by Bright Choomanee

 

Picture courtesy of KhaoSod

Suvarnabhumi International Airport suspended two security guards following a brawl in front of the terminal, citing unacceptable conduct while in uniform. The incident, which occurred around 2pm yesterday, June 4, was a result of personal disputes between the two employees.

 

The altercation was captured and shared widely on social media, tarnishing the airport’s image. Suvarnabhumi Airport management confirmed that the two involved were part of their security team. Their actions, deemed unacceptable, were a clear violation of the Airports of Thailand Public Company Limited (AoT) regulations, which strictly prohibit such behaviour, especially during official duties.

 

Detailed investigations revealed that the fight stemmed from personal issues. In response, the management immediately suspended both employees and formed a disciplinary committee to further probe the incident and determine appropriate penalties as per AoT’s regulations.

 

Suvarnabhumi Airport issued an apology for the incident, emphasising their commitment to maintaining strict discipline among employees. The airport assured that any violation of conduct would be met with severe consequences, with the maximum penalty being the termination of employment.

“We deeply regret the incident and assure the public that we hold our employees to the highest standards of conduct.”

 

The airport management reiterated their zero-tolerance policy towards any form of misconduct, especially actions that occur while in uniform and on duty. They stated that maintaining a professional and disciplined workforce is crucial for the safety and reputation of the airport.

 

Witnesses who recorded and shared the brawl on social media described the scene as chaotic and unbecoming of security personnel. The viral footage quickly drew public attention and criticism, prompting swift action from the airport authorities,

 

“The behaviour displayed by the security guards does not reflect the values and standards we uphold.”

 

The disciplinary committee is expected to conclude its investigation soon, and the findings will determine the final disciplinary actions against the two security guards, reported KhaoSod.

 

Full story: The Thaiger 2024-06-05

 

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[paul1804]

"As this story continues to unfold, updates will be provided to keep the public informed. For now, the focus remains on upholding the standards that travellers have come to expect from one of the world’s busiest airports"

 

Don't bother waiting for the outcome, it will be released that it was a misunderstanding and the officers apologise if they caused any concerns for the travellers!

[klauskunkel]

1 hour ago, webfact said:

“The behaviour displayed by the security guards does not reflect the values and standards we uphold.”

RTP says something similar about their officers on a regular basis...

[ronster]

Were they armed ? 

[Bangkok Barry]

 

Just more evidence of the violence that is everywhere in Thailand now. Tourists can't even get out of the airport without their first experience of the land of smiles 2024. Put it down to zero tolerance and low education, where the only way to deal with a conflict is with fists.

[J Branche]

Last night in Pratamnak, two Thais drinking outside laundry, verbal confrontation starts, one leaves and returns with machete type tool.  I decided to leave no report in news so all must be well.

[kwaussie]

Just a bit of push and shove at work, nothing to see here , move along

[hotchilli]

1 hour ago, webfact said:

Suvarnabhumi Airport issued an apology for the incident, emphasising their commitment to maintaining strict discipline among employees. The airport assured that any violation of conduct would be met with severe consequences, with the maximum penalty being the termination of employment.

Bye bye is the answer...

[wensiensheng]

Doesn’t seem that big a deal. Nobody lost a leg unlike the unfortunate passenger who was trapped in a walkway travelator.

[keystonecoppers2]

 

 

 

                                                "zero-tolerance policy towards any form of misconduct, especially actions that occur

                                                 while in uniform and on duty". So, off duty it is all fine and dandy? LOL!!

[soalbundy]

It could be seen as public entertainment to alleviate boredom during long waiting times in the queue.

[Owiee]

4 hours ago, webfact said:

 

In an unexpected turn of events today, Suvarnabhumi Airport has issued a public apology following an incident involving two of its security officers. The altercation, which occurred in full view of passengers, quickly made rounds on social media, stirring up quite the commotion and drawing widespread criticism.

 

What Exactly Happened?

 

Around 14:00 today, two security officers employed by Suvarnabhumi Airport were engaged in a heated verbal exchange. The spat, seemingly stemming from personal issues, took place while they were on duty, leading to a visibly uncomfortable scene for bystanders. The video of the incident, shared across various social media platforms, did not paint the airport in the best light.

 

Immediate Actions Taken

 

Reacting swiftly, Suvarnabhumi Airport released a statement via their Facebook page, addressing the unfortunate incident. Both officers involved have been immediately suspended from their duties. The airport management has also formed a disciplinary committee to look into the matter thoroughly. 

 

The incident breached several regulations and the code of conduct set by Airports of Thailand Public Company Limited (AOT). The disciplinary committee is tasked with ensuring fair proceedings in line with AOT's standards. The offenders could face dismissal if found guilty following the investigation.

 

Public Reassurance

 

In their statement, Suvarnabhumi Airport expressed sincere regret for the disruption caused to passengers and the tarnish on the airport’s reputation. The management reaffirmed their commitment to maintaining a high standard of discipline among their staff. Ensuring a safe and pleasant environment for travellers remains a top priority for the airport.

 

Moving Forward

 

While the investigation is ongoing, the incident serves as a stark reminder of the importance of professionalism, especially in high-pressure environments like an international airport. Suvarnabhumi Airport hopes that the swift action taken against the officers will reassure passengers and restore faith in the airport’s services.

 

As this story continues to unfold, updates will be provided to keep the public informed. For now, the focus remains on upholding the standards that travellers have come to expect from one of the world’s busiest airports.

 

Picture: Facebook

 

-- 2024-06-05

 

Get our Daily Newsletter - Click HERE to subscribe

 

Are these guys contracted in or do they work directly for the Airport?

[TheFishman1]

It was all just a misunderstanding that’s what you tell. This investigated committee you wanted everybody you just tell misunderstanding they’re are Thai people they will understand everything TIT.

[PETERTHEEATER]

5 hours ago, webfact said:

As this story continues to unfold, updates will be provided to keep the public informed

Really?

[TroubleandGrumpy]

27 minutes ago, PETERTHEEATER said:

Really?

 

No!! 🙂  All done - finished - go home.

Just like BTS near disaster, and all the other news bad for tourism - it will be swept under the carpet and never mentioned again.

 

[Surasak]

5 hours ago, brianthainess said:

Maybe they could pass that on to the RTP........

Very little chance of that, me thinks.

[Almer]

Why do they need a committee, HR can cope with this if not get rid of HR. 

[Almer]

1 hour ago, Bangkok Barry said:

 

Just more evidence of the violence that is everywhere in Thailand now. Tourists can't even get out of the airport without their first experience of the land of smiles 2024. Put it down to zero tolerance and low education, where the only way to deal with a conflict is with fists.

 

25 minutes ago, TroubleandGrumpy said:

 

No!! 🙂  All done - finished - go home.

Just like BTS near disaster, and all the other news bad for tourism - it will be swept under the carpet and never mentioned again.

 

It will be mentioned many times by those that witnessed it

[MalcolmB]

2 hours ago, Bangkok Barry said:

 

Just more evidence of the violence that is everywhere in Thailand now. Tourists can't even get out of the airport without their first experience of the land of smiles 2024. Put it down to zero tolerance and low education, where the only way to deal with a conflict is with fists.

What are you on about? 
99.999% of tourists can get out of the airport.

It is a very good airport. 
 

And some stunning women who are welcome to give me a full cavity search if required.

[Chongalulu]

2 hours ago, ronster said:

Were they armed ? 

Well, the headline says "terminal brawl " so maybe one was shot dead…. 

[Chongalulu]

I just want to know who won. I’ve got lottery tickets to buy ! 

[cowellandrew]

3 hours ago, ronster said:

Were they armed ? 

As per the picture they both had two arms!

😂

[D M G]

Transfer them to Soi 6, Pattaya

[Bangkok Barry]

1 hour ago, MalcolmB said:

What are you on about? 
99.999% of tourists can get out of the airport.

It is a very good airport. 
 

And some stunning women who are welcome to give me a full cavity search if required.

 

I think you mean allow a full cavity search. Unless..... 😁

[ThaiFelix]

5 hours ago, webfact said:

The altercation was captured and shared widely on social media, tarnishing the airport’s image.

And in other news today The Little Rock Knitting Circle voted overwhelmingly Suvarnabhumi Airport Bangkok the number one airport in the whole universe.

[Kinok Farang]

When they fight each other,does both men have half a dozen mates backing them up?

just a thought.