Buriram Woman Loses 530,000 Baht in Baffling Bank Transfers

[Liverpool Lou]

3 hours ago, 2008bangkok said:

Why not?

Most of not all are 2fa so why you have no confidence?

Because that's what so many AN posters are like!

[FritsSikkink]

4 hours ago, mikebell said:

Some time ago, I had a number of strange BKK Bank ATM withdrawals.  I checked the locations with the bank and they were from places I had never been, like Sattahip.  The manager shrugged and said they must have been done by my girlfriend who doesn't drive and was with me 24 hours a day during the scam period.  Only the bank and I knew my PIN.

 

On Tuesday of this week I went in to see my bankers about a problem with my Debit card not being accepted by a hotel.  I waited the customary 70 minutes whilst they did something and all was well.  Nobody could tell me what the problem was.

Your bank shouldn't know your pin to start with.

[Liverpool Lou]

51 minutes ago, spidermike007 said:

simply extreme idiocy on the part of the banks, and an attempt to use the spectacularly cowardly defamation laws against an honest customer. The banks should be prosecuted for threatening this lady with legal repercussions.

You're assuming that the bank is at fault when it could be in the right.  Since when has it been an offence to warn a customer not to make a false accusation of theft?

[Liverpool Lou]

39 minutes ago, jippytum said:

If the banks and the police advise against this woman making a formal complaint what chance does she have to expose these scammers and recoup her loss. 

Perhaps it was not a scam and there is no one to expose, as the bank appears to be claiming.

[Liverpool Lou]

37 minutes ago, Jackbenimble said:

by scammers you mean "staff" I presume? It happens much more than is reported. The banks intimidate the people who have had money taken dishonestly.

"...It happens much more than is reported".

Does it really...how do you know that if it is not reported?  And what evidence do you have that the banks intimidate customers who claim to have lost money?

[Liverpool Lou]

41 minutes ago, ronster said:

Her husband seems well paid if he's sending 80000 a month to her. 

What was the aunt wanting the money for

So what if he is well-paid?!   What does it matter what the aunt wanted to use the requested money for?

[Liverpool Lou]

43 minutes ago, ronster said:

Seems banks here just deny everything and say find out yourself to most problems.

Got anything to back up that claim?

[Liverpool Lou]

40 minutes ago, Jackbenimble said:

the banks reported response is an admission of guilt in itself

No, it is not, the bank was claiming that she made the transactions (which could well be true) and that her making a false accusation of theft/fraud against it would not be wise.

[Chris BKK]

 BBL saving account only. BBL sends me a SMS on every transaction on my account, even when they take a monthly fee of B30 from my account. In addition there is a B50k limit on ATM transactions without a phone call to BBL. They do not allow international payments. for example via Paypal unless I personally phone the bank and speak to their call centre to allow the payment to proceed (usually within 2 hours) - periodically. annually,  required for my laptop security firewall. I only use a Debit card - no credit card and certainly no mobile app. Not sure about other banks.

 

[malcolminthemiddle]

Bank scams are at an epidemic level in Thailand.

 

[drgoon]

4 hours ago, mikebell said:

Some time ago, I had a number of strange BKK Bank ATM withdrawals.  I checked the locations with the bank and they were from places I had never been, like Sattahip.  The manager shrugged and said they must have been done by my girlfriend who doesn't drive and was with me 24 hours a day during the scam period.  Only the bank and I knew my PIN.

 

On Tuesday of this week I went in to see my bankers about a problem with my Debit card not being accepted by a hotel.  I waited the customary 70 minutes whilst they did something and all was well.  Nobody could tell me what the problem was.

How can the bank know your PIN??

[Liverpool Lou]

24 minutes ago, JoePai said:

32 minutes ago, Liverpool Lou said:

Interesting...you have a few examples?    Hearsay?

2 x Examples

Go on, then.

[Liverpool Lou]

6 minutes ago, malcolminthemiddle said:

Bank scams are at an epidemic level in Thailand.

I doubt that you have anything to back up that bizarre assertion but, if you have, let's see it.

[bob smith]

This is precisely why I have all my money locked away in a 6ft by 3ft reinforced steel safe.

 

bob.

[crazykopite]

Every time I make a transaction on my phone my bank sends me confirmation to my mobile I think I pay 200 baht a year for this service but it’s well worth it !

[PETERTHEEATER]

4 hours ago, mikebell said:

Only the bank and I knew my PIN.

 

Really? Only YOU should know your PIN. 

[Jimjim1]

1 hour ago, Jackbenimble said:

They could have helped for a small %, surely. 

The RTP is paid to do a job which they do not do and now you want to offer them a recovery percentage for doing what they are supposed to do, Really! Come on get real.

 

It would be far better if contact can be made with all those who have suffered at the hands of the banks and the police and take a class action against them, if everybody has genuine evidence that they have been screwed by these organisations defamation will not come into it.

[Farang baa]

9 hours ago, webfact said:

Buriram Woman Loses 530,000 Baht in Baffling Bank Transfers. Picture courtesy: The Bangkok Times

 

A woman from Buriram is distressed after discovering 530,000 baht was mysteriously transferred from her bank account to accounts in China and Vietnam. Despite her insistence that she did not authorise the transactions, two banks are refusing to take responsibility, claiming the transactions appeared legitimate.

 

Benjawan Supanam, a 35-year-old resident, reported to her banks that a substantial sum had vanished from her account. The two banks, Thanachart Bank and Krungthai Bank, suggested she herself made the transactions. Benjawan firmly denies this claim.

 

Benjawan's husband, who works in South Korea, had been sending her money initially into her mother's Bangkok Bank account, which later changed to direct deposits into Benjawan’s Krungthai account, with recent deposits increasing to 80,000 baht monthly. She transferred the surplus to her Thanachart account, amassing savings of 560,000 baht for a new house. 

 

The trouble began on July 21 when Benjawan agreed to lend her aunt 200,000 baht. Upon checking her holdings the following day, she was shocked to find only 30,000 baht left instead of the 560,000 baht she had saved.

 

According to bank records, the money had been transferred using her mobile banking app to Krungthai Bank and then forwarded in increments of 10,000 to 30,000 baht to China and Vietnam.

 

Both banks suggested someone in Benjawan's household might have made the transfers, a claim she disputed, as her parents and young children are not tech-savvy and incapable of such actions. Suspicious that a serious fraud had occurred, the banks warned her against filing a police report, implying she could face legal repercussions for false allegations.

 

Despite her distress, Benjawan obtained transaction records and subsequently lodged a complaint with Nong Song Hong Police Station. The police also advised her to reconsider filing the report to avoid potential legal complications.

 

Trying to find some clarity, Benjawan received a cryptic phone call on July 22, claiming that the missing funds were due to a bank error and promising a refund by the next day. However, the money never reappeared.

 

Benjawan remains in a state of extreme anxiety, urging the banks to re-examine the transactions or appeal for assistance from relevant authorities to resolve her financial nightmare. She is especially concerned since she typically receives transaction notifications through her banking app, making the situation even more perplexing.

 

-- 2024-08-01

 

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Inside job for sure—how come it happened after the 200k withdrawal

[Burma Bill]

8 hours ago, webfact said:

after discovering 530,000 baht was mysteriously transferred from her bank account

 

Fortunately in my case, no large sums of money involved.

During the past 3 years, I have been scammed and I am now on my THIRD Visa Debit Card. My bank were aware no authorisation was given by me for the relevent transactions and have refunded the money. 

In the first instance, my mobile phone rang 3 times in quick succession around 2:30am whilst I was asleep. My bank card was in my wallet alongside me. 3 small sums in Malaysian Ringits (totalling 30$) were withdrawn to pay Facebook accounts (as I later found out). A new card was arranged.

In the second instance, the new card details were used in quick succession again, this time around 12.30pm (lunchtime) to pay 2 accounts in US$ (totalling 40$) to Apple.com/bill. (I checked this on my computer and was warned of a security risk and not to open it). In this second scam, my bank phoned me to enquire if I had authorised the transactions - which I had not. My second card was blocked and I am now using a 3rd Visa debit card and keeping my fingers crossed!

I do not own a smartphone and personal internet banking I perform on my home computer. I do not use my debit card for on-line purchases other than booking airline tickets with Air Asia.

[Irish star]

Floodgates are open with Visas , Chinese Kidnappers, Scammers , Call Centers, Everyone invited 

[JoePai]

37 minutes ago, Liverpool Lou said:

Go on, then.

Are you that stupid ?

[Olav Seglem]

Thais have a nasty habit telling "friends" "everything".

Also showing "friends and family" how smart they are with "technology".

Strange happen with 2 banks.

Guess she should look in her own "surroundings" after the mafia..

[smew]

Solution seems very simple: use only bank  offices or ATM machines and do not use mobile apps.

[hotchilli]

5 hours ago, BE88 said:

No confidence in Thailand's banks.

 

A international bank transfer was made recently to Thai bank but never received it and in response they promised to do a search that could take three months.

I have strong doubts that I will ever receive the amount sent to me.

I had an issue with an international transfer from UK to SCB earlier this year after a change in bank account number.

Had the same thing, the bank said they never received it, the issuing company confirmed they sent it and the details were correct using [Swift code]

In the end I was advised to ask the issuing bank for a form M103... this proved it had been received but lost in the Thai system?

It was subsequently paid into my account.

[Photoguy21]

Sounds like the bank account was compromised by hackers. Contrary to the publicity the banking system is not as resilient as it should be. This is a major problem for people who buy using credit cards and NFC.

Within the world of hacking, Thai banks are not considered to be a difficult target. They are improving apparently but still not there yet. This is one reason I refuse to buy anything at an outlet that does not accept cash.

[ronster]

1 hour ago, Liverpool Lou said:

Got anything to back up that claim?

Several complaint stories but I will let you look them up . Try Google 👍🙄

[n00dle]

 

10 hours ago, webfact said:

According to bank records, the money had been transferred using her mobile banking app to Krungthai Bank and then forwarded in increments of 10,000 to 30,000 baht to China and Vietnam.

 

 

one would think that the fact the funds were going to Vietnam and china would have been enough to indicate she was not involved. 

[BE88]

1 hour ago, Liverpool Lou said:

If your Thai bank did not receive it, the chances are that the remitting non-Thai "international" bank was at fault, surely?  

 

Nope I have the proof in hand of the copy of the bank transfer from Finland.

[placnx]

44 minutes ago, Burma Bill said:

 

Fortunately in my case, no large sums of money involved.

During the past 3 years, I have been scammed and I am now on my THIRD Visa Debit Card. My bank were aware no authorisation was given by me for the relevent transactions and have refunded the money. 

In the first instance, my mobile phone rang 3 times in quick succession around 2:30am whilst I was asleep. My bank card was in my wallet alongside me. 3 small sums in Malaysian Ringits (totalling 30$) were withdrawn to pay Facebook accounts (as I later found out). A new card was arranged.

In the second instance, the new card details were used in quick succession again, this time around 12.30pm (lunchtime) to pay 2 accounts in US$ (totalling 40$) to Apple.com/bill. (I checked this on my computer and was warned of a security risk and not to open it). In this second scam, my bank phoned me to enquire if I had authorised the transactions - which I had not. My second card was blocked and I am now using a 3rd Visa debit card and keeping my fingers crossed!

I do not own a smartphone and personal internet banking I perform on my home computer. I do not use my debit card for on-line purchases other than booking airline tickets with Air Asia.

Maybe there is a keylogger malware on your computer. Aside from the antivirus software on your computer, there are scans available online to seek out and neutralize such malware.

[placnx]

21 minutes ago, Olav Seglem said:

Thais have a nasty habit telling "friends" "everything".

Also showing "friends and family" how smart they are with "technology".

Strange happen with 2 banks.

Guess she should look in her own "surroundings" after the mafia..

How about malware on her phone? Banking apps are dangerous, especially people who are not tech savvy.