Lazada - If it looks too good to be true ...

[Crossy]

We all know the drill!

 

A mate (yes, really) ordered a colour laser printer, shipping from China, the price was about 50% of what the same units are from local sellers.

 

Today he got a delivery ...

 

 

And a free gift ...

 

 

Of course, the order is now "delivered" and the 7 days return timer has started.

 

He'll wait a couple of days "just in case", then trigger a dispute!

 

More news as it happens!

 

  

[SAFETY FIRST]

21 minutes ago, Crossy said:

We all know the drill!

Yes, the scams keep coming, sadly. 

 

I always use my credit card for the more expensive purchases. 

 

A few times now I've been sent the wrong item etc., I pop into my kasikorn branch, the girl behind service desk helps me fill out the forms, I have a chat to kasikorn official over the phone and a few weeks later my card has been credited the full amount. 

 

 

[tomazbodner]

I received something similar from a local seller - sent me an empty envelope instead of a product. Contacted them and they explained that there was supposed to be a letter inside explaining situation, as product would be delivered a few days later, but someone forgot to put it in.

All that said, a couple of days later the ordered product arrived.

 

Strange arrangement, but worked in the end. So it might work for you as well.

[KhunLA]

I try to use only LAZ MALL vendors, and don't order anything overseas more than couple 100 baht, unless I know the vendor already.    

[JBChiangRai]

I have a HP color laser printer for sale, mostly new internals belts and toners.

 

If he’s interested, I can send details, it’s on bahtsold too.

[Crossy]

Just now, JBChiangRai said:

I have a HP color laser printer for sale, mostly new internals belts and toners.

 

If he’s interested, I can send details, it’s on bahtsold too.

 

Any issues with 3rd-party toners?

 

PM me with the Baht n Sold details. 

[Kopitiam]

I always buy COD on Lazada.  If the size/weight of the package is very different from what I have ordered, I refused to take delivery. This happened only once in my ten years of ordering from Lazada. But nowadays, scammers are everywhere.

[Tropicalevo]

7 minutes ago, Kopitiam said:

I always buy COD on Lazada.  If the size/weight of the package is very different from what I have ordered, I refused to take delivery. This happened only once in my ten years of ordering from Lazada. But nowadays, scammers are everywhere.

I usually pay by CC when I order and I have no trouble with refunds.

Recently I ordered COD  - for some reason, order number 2 out of 3 had 'there was a problem with your credit card - please use an alternative method of payment'.

Ordered 10 items COD. I knew before opening it that it was wrong weight, wrong size - they only sent one item.

Still waiting for the refund after three weeks.

I never order from overseas and I will never use COD again. 100% failure rate.

[UWEB]

3 hours ago, Tropicalevo said:

I usually pay by CC when I order and I have no trouble with refunds.

Recently I ordered COD  - for some reason, order number 2 out of 3 had 'there was a problem with your credit card - please use an alternative method of payment'.

Ordered 10 items COD. I knew before opening it that it was wrong weight, wrong size - they only sent one item.

Still waiting for the refund after three weeks.

I never order from overseas and I will never use COD again. 100% failure rate.

Why you are not have opened the Box before paying?

https://www.bangkokpost.com/thailand/general/2880213/new-law-lets-buyers-check-before-paying

 

[dddave]

I have been hit with the scam outlined by Crossy twice, both times ordering Thinkpad laptops: one Lazada Thailand and just a few days ago, Lazada Philippines.  First, I want to make clear that in both instances, Lazada was totally co-operative and refunded my money.

 

The first instance, instead of a laptop I received a small plastic envelope with a "Jade" Necklace inside.  Interestingly and this is important to note, the contents window on the envelope label stated the make and model of the laptop I had ordered.  I immediately contacted Lazada and initiated a return.  I then got an SMS from the seller, like the letter saying the necklace was a gift in compensation for the delivery being late and to expect the laptop in a few days.  I called Lazada CS, asking if I should cancel the cancellation and the CS agent suggested I wait a few days.  Of course no laptop ever arrived.   The Philippines was pretty similar.  The laptop was to be a Christmas gift.  A small package enclosing a cheap ring was received, the package label declaring a laptop was inside.  Again, I quickly initiated a cancellation with photos included of everything.  Lazada did insist that the ring be returned to them which entailed dropping it at the express office.  A full refund was issued the next day.  I have successfully purchased several Lenovo Thinkpads on Lazada but it has always been from domestic sellers based in Thailand.  Both instances of the scam were overseas Chinese sellers.

[Hummin]

They tried now with a product from China, got my money back, since I denied to receive the package