8 hours ago, hotandsticky said:

The various UK ones that I use are much better overall.

 

When it comes to the UK, though, you can't beat contactless for ease and simplicity in making payments up to £100 IMHO. Presumably the likeliest reason why this hasn't, unfortunately, caught on in Thailand has something to do with the annual 250 THB fee levied by Thai banks for their cards, whereas UK banks don't impose any such fee for their cards.

 

On 6/12/2025 at 4:40 PM, anchadian said:

My bold:

 

1.2 The User can apply for Krungsri Online/krungsri application through the channels specified by the Bank, such as the Bank's website, Krungsri ATM, the Bank’s branches, or the Bank’s application installed on mobile phone or tablet that can be connected to the Bank's network. The User must fill out all required information completely and accurately. The basic qualification of the User is to be of age 12 or over but not exceeding 70 years. The registration will be valid when the User receives a confirmation message via E-mail or mobile phone number registered with the Bank.

 

Turning to the bottom end of the age range, isn't it just as unacceptable that Krungsri are seemingly more than happy to give the green light to kids from as young as 12 using their app for whatever nefarious banking purposes they might have in mind, in defiance of the express wishes of their parents or guardians? Clearly so much for there being any curbs on the banking activities of minors (or at least those aged 12+) in LOS, I think!

 

48 minutes ago, OJAS said:

 

Turning to the bottom end of the age range, isn't it just as unacceptable that Krungsri are seemingly more than happy to give the green light to kids from as young as 12 using their app for whatever nefarious banking purposes they might have in mind, in defiance of the express wishes of their parents or guardians? Clearly so much for there being any curbs on the banking activities of minors (or at least those aged 12+) in LOS, I think!

 

Agreed.

However reading the T&C further on I seem to remember something about a parent being involved unless the minor is over 16 (18?)

21 hours ago, Upnotover said:

Kasikorn does the same and yes, they are password protected.

 

Are the passwords like the ones Krung Sri uses on its .pdfs - one's date of birth? (My Thai stockbroker does the same.)

40 minutes ago, Zaphod Priest said:

 

Are the passwords like the ones Krung Sri uses on its .pdfs - one's date of birth? (My Thai stockbroker does the same.)

Yes.

14 hours ago, OJAS said:

 

When it comes to the UK, though, you can't beat contactless for ease and simplicity in making payments up to £100 IMHO. Presumably the likeliest reason why this hasn't, unfortunately, caught on in Thailand has something to do with the annual 250 THB fee levied by Thai banks for their cards, whereas UK banks don't impose any such fee for their cards.

 

 

Sorry off topic to Krungsri, but talking of UK banks' contactless PIN & Chip, I recently received a replacement card for my HSBC UK Debit (VISA) Card as the existing one had split. I tried to use it in an ATM to check the balance, but it wouldn't accept it. I spoke to HSBC UK several times and they suggested trying it at a POS, which I did, and it worked, but using the PIN, (it was for GBP18). Tried it again afterwards at an ATM, and again, no joy. Similarly with my HSBC Jersey Debit VISA card. Cannot use in an ATM here. Anyone else had the same issues? It's not that I particularly want to use the UK cards here, but I do want them to work when I attempt to draw cash at a UK ATM upon arrival. HSBC UK seemed aware of similar occurrences, but no solutions offered, other than issuing another card, (which would require setting up a new PIN...at an HSBC ATM machine, of which of course there aren't any here).

3 hours ago, samtam said:

 

Sorry off topic to Krungsri, but talking of UK banks' contactless PIN & Chip, I recently received a replacement card for my HSBC UK Debit (VISA) Card as the existing one had split. I tried to use it in an ATM to check the balance, but it wouldn't accept it. I spoke to HSBC UK several times and they suggested trying it at a POS, which I did, and it worked, but using the PIN, (it was for GBP18). Tried it again afterwards at an ATM, and again, no joy. Similarly with my HSBC Jersey Debit VISA card. Cannot use in an ATM here. Anyone else had the same issues? It's not that I particularly want to use the UK cards here, but I do want them to work when I attempt to draw cash at a UK ATM upon arrival. HSBC UK seemed aware of similar occurrences, but no solutions offered, other than issuing another card, (which would require setting up a new PIN...at an HSBC ATM machine, of which of course there aren't any here).

Not sure if relevant but is the pin only 4 digits?

SCB as an example some years ago changed to 6 digit pins as did I think most other Thai banks.

16 hours ago, topt said:

Not sure if relevant but is the pin only 4 digits?

SCB as an example some years ago changed to 6 digit pins as did I think most other Thai banks.

 

Yes, 4 digits.

7 hours ago, samtam said:

 

Yes, 4 digits.

 

I Googled that 4 digits should be OK for ATMs in Thailand, and that one can overcome it by adding "00" in front before keying in the 4. I will try and see if that works.

2 hours ago, samtam said:

 

I Googled that 4 digits should be OK for ATMs in Thailand, and that one can overcome it by adding "00" in front before keying in the 4. I will try and see if that works.

Let us know the result please.

Thanks

On 6/19/2025 at 5:43 PM, topt said:

Not sure if relevant but is the pin only 4 digits?

SCB as an example some years ago changed to 6 digit pins as did I think most other Thai banks.

Foreign cards often use only 4 digits and work very well in Thai ATMs

I have quit AN but I just came back for this comment.

It might help Krungsri online banking customers.

 

I have a number of accounts with Krungsri , one of them being a business account. Krungsri Biz online

Business accounts are staying online via computers.

Went to the bank today to explain that I am unable to use phone apps and that I would be transferring my accounts to Kasikorn.

The reply was that I could stay with Krungsri by opening a second business account for personal use.

Sorted.

On 6/20/2025 at 7:56 PM, topt said:

Let us know the result please.

Thanks

 

It didn't work. It said "Incorrect PIN". And yet, when I use the 4 digits, I get as far as the menu page, click on "balance inquiry", and it asks me to contact my bank, (in UK, which I've done; they* do not know why). They* also suggested trying the card in a POS, which I did, using the PIN, which worked....just not in ATMs.

On 6/8/2025 at 12:49 PM, scubascuba3 said:

Move with the times or tech will get harder and harder

 

That's fine until your phone gets lost/stolen and someone can maybe access the 800k in your account. That's why i hate them too.

40 minutes ago, henryford1958 said:

 

That's fine until your phone gets lost/stolen and someone can maybe access the 800k in your account. That's why i hate them too.

That's why you have pin codes and passwords on the phone and apps

5 minutes ago, scubascuba3 said:

That's why you have pin codes and passwords on the phone and apps

And what would you do if the thief was holding a knife to your throat requesting them?

7 minutes ago, GreasyFingers said:

And what would you do if the thief was holding a knife to your throat requesting them?

 

Or they had any IT knowledge and could probably hack into the phone.

7 minutes ago, GreasyFingers said:

And what would you do if the thief was holding a knife to your throat requesting them?

obviously my martial arts training would kick in and the knife would end up up his ar se

36 minutes ago, scubascuba3 said:

obviously my martial arts training would kick in and the knife would end up up his ar se

Okay Wally

Have just received an email from Krungsri online confirming it will be discontinued on 01 October.

 

The good news is that for those who do not want to register for the app and those over 70 yrs, there is an alternative by using Krungsri Biz online.

Although specifically designed for businesses, anyone can use it.

 

16 minutes ago, anchadian said:

Have just received an email from Krungsri online confirming it will be discontinued on 01 October.

 

The good news is that for those who do not want to register for the app and those over 70 yrs, there is an alternative by using Krungsri Biz online.

Although specifically designed for businesses, anyone can use it.

 

Someone at Krungsri has some common sense. Received the email + SMS so will see tomorrow for the new login details.

6 hours ago, anchadian said:

Have just received an email from Krungsri online confirming it will be discontinued on 01 October.

 

The good news is that for those who do not want to register for the app and those over 70 yrs, there is an alternative by using Krungsri Biz online.

Although specifically designed for businesses, anyone can use it.

 

 

I believe this may be Krungsri bank branch specific and YMMV (your mileage may vary).

 

My wife contacted our local branch of Krungsri. They stated there was no point to use Krungsri Biz online, as that too would have it online closed in the relatively near future.  Frankly - I don't believe that.

 

But according to what my wife was told by the Krungsri rep, it is Bank of Thailand recent policy for all banks to have their computer based online banking (ie access via laptop.desktop computer) to be closed, while banking via the bank's smartphone apps, will continue. 

 

Again, according to that (which as noted I am skeptical)  ALL banks will be, sometime in the future, closing their online computer based banking (but not their smartphone banking).  Did I say I was skeptical? 

 

Reference the age-71 limitation. She was advised that indeed those age-71 and older could not activate smartphone if activating a Krungri smartphone app for the first time.  But she was also told existing users of the Krungsri app could continue using their app.  

 

My wife also claimed she she was told that for existing users, age-71 and older, moving their app from an old to a new phone would not be an issue - but here I don't yet believe my wife ... lol !! ... my wife was 'fuzzy' in her reply and my experience is when that occurs, she is making up her own answer as to what the bank actually stated.  And I have learned from experience, that unless absolutely necessary, not to press my wife on such things. 

 

If i want to find out for certain the approach of the branch of Krungsri where I bank, I will likely have to go to the bank in person, find a good English language speaker, and ask myself.

 

Anyway - I came away with the view point - that quite possibly different branches of Krungsri bank will have different policies on the details of this topic.

 

1 hour ago, oldcpu said:

My wife contacted our local branch of Krungsri. They stated there was no point to use Krungsri Biz online, as that too would have it online closed in the relatively near future.  Frankly - I don't believe that.

 

But according to what my wife was told by the Krungsri rep, it is Bank of Thailand recent policy for all banks to have their computer based online banking (ie access via laptop.desktop computer) to be closed, while banking via the bank's smartphone apps, will continue. 

 

On the Krungsri Biz point, I now gather that there are charges levied for the use of business accounts which don't apply in the case of personal accounts.

 

If it does turn out that the BOT is, indeed, behind any move to discontinue online banking across the board, then, quite frankly, I am disgusted - while not being at all surprised at the same time, I have to say. IMHO they would have been far better off in their regulatory capacity in getting Thai banks to waive their annual credit and debit card fees of around 250 THB. In that way, contactless forms of payment, which have proved to be such a resounding success in my home country (UK) since the pandemic, could, hopefully, have taken off here more than they have. As I found out on my last trip to the UK in May 2024, you only need to hold a credit or debit card (which don't attract any annual fees) against a scanner for 1 second max until you hear a beep in order to pay for restaurant meals, supermarket purchases, bus fares, etc. Far more convenient than having to spend at least 30 seconds (if you're lucky) in faffing about with a slow and erratic banking app and then aiming an e-pot shot with it at a QR code, I would have thought!

 

We should also not forget that we presumably have the BOT to thank for the fact that Wise have not been able to make their card available in Thailand thus far, for some ridiculous regulatory reason in all probability!

 

The only inference which I think that we can draw from all this is that the BOT are, in their regulatory capacity, out to make the whole banking process for Thai account holders just as cumbersome and awkward as it humanly can be - presumably in the name of "security".

 

18 hours ago, GreasyFingers said:

Someone at Krungsri has some common sense. Received the email + SMS so will see tomorrow for the new login details.

 

Grateful if you can report how you got on. I have Krungsri Biz Online for my "joint" account, but I will need another for my sole account, in which I keep my THB800K IMM money. My fear is that the transfer from that sole Mee Tae Dai savings to a new Krungsri Biz On line might involve a clearing issue, whereby the funds are in the clearing system, (and therefore the IMM requirement of not dipping below THB800K). But if it's a straightforward (555) renaming, of same account number and the funds do not move out from MTD to another account, then I need to spend a couple of hours dealing with one of their geniuses in the branch.

11 hours ago, OJAS said:

you only need to hold a credit or debit card (which don't attract any annual fees) against a scanner for 1 second max until you hear a beep in order to pay for restaurant meals, supermarket purchases,

That also works here, although not every merchant has a machine for it.  Wave your card (or phone) at them and say "TAP".  Then do exactly the same as you did in the UK.

3 hours ago, samtam said:

 

Grateful if you can report how you got on. I have Krungsri Biz Online for my "joint" account, but I will need another for my sole account, in which I keep my THB800K IMM money. My fear is that the transfer from that sole Mee Tae Dai savings to a new Krungsri Biz On line might involve a clearing issue, whereby the funds are in the clearing system, (and therefore the IMM requirement of not dipping below THB800K). But if it's a straightforward (555) renaming, of same account number and the funds do not move out from MTD to another account, then I need to spend a couple of hours dealing with one of their geniuses in the branch.

Just received my email and SMS but both in Thai, not English. The USERNAME is the same as I use for KrungsriOnline and the temporary password was English characters.

Sign in done and both my savings account and credit card shown. Everything fine with the savings account but my credit card shows a nil balance and nil available funds.

I would hold off on the new account and transfer at the moment. I will probably need to go to the local branch and sort out the credit card if not fixed in a couple of days.

19 minutes ago, GreasyFingers said:

Just received my email and SMS but both in Thai, not English. The USERNAME is the same as I use for KrungsriOnline and the temporary password was English characters.

Sign in done and both my savings account and credit card shown. Everything fine with the savings account but my credit card shows a nil balance and nil available funds.

I would hold off on the new account and transfer at the moment. I will probably need to go to the local branch and sort out the credit card if not fixed in a couple of days.

 

Thanks. I have been in touch with Krungsri. The sole account will transfer with the OTP to a new Krungsri Biz Online (KBOL), same account number. I will have to choose a new password. (So effectively the only thing changing is the access, via Krungsri Biz Online app) and no longer Krungsri Online (banking).

 

The complication comes as there are 2 of us, and one has received the OTP, the other (me) has not. But as I have another Krungsri Biz Online, it may be that my sole account gets added to it, although in that existing KBOL I am listed as the Administrative Control (ler), so that may mean I have to open another KBOL with only my name.

 

I am not doing anything until Krungsri have clarified, and then I will go into the branch and do the update, (aka account name type change).

 

It would appear with no account number change, there will be no transfer of funds from one account to another. It is merely the access, through KBOL, (Krungsri Biz Online app). 

Just got a weird email from Krungsri saying someone attempted to open a Krungsri Biz Online account in my name in February of 2020.  I have had and actively used a personal account with them since ~2013, and only use web browser on PC.  (No, I'm not that old or tech unsavy (I run Linux only), I am security conscious and use another bank for my 'risky' phone app banking, with little money in the account, use Krungsri with no app for everything else)   Anyways, emailed back, then got a text message only in Thai with a temp password.  Wasn't sure what it was.

 

20 mins later Krungsri called, very nice, well-spoken English and explained the situation, all personal accounts moved to Biz Online, supposedly no monthly charges.

 

Just logged in, changed password as prompted, and everything is there.  Favorite transfers and all.

 

The kind girl informed me this MUST be done in the next 7 days or you will lose all access and only be able to use mobile app.

So us security conscious/elderly/stuck-in-the-muds can rejoice and keep banking through the web with Krungsri.  :)

1 hour ago, n8sail said:

Just got a weird email from Krungsri saying someone attempted to open a Krungsri Biz Online account in my name in February of 2020.  I have had and actively used a personal account with them since ~2013, and only use web browser on PC.

 

This is just to inform you of your Online Banking username....although of course the email doesn't say anything like that.

 

You use that, plus the SMS OTP.

 

They really don't explain things very well.

I did the same today and am up and running with Krungsri Biz online.  I don't know how the rest of you did this but first I filled out a form (online) according to Krungsri's instructions when it was done I was told to print it out and take that form with me to the Krungsri bank I use within 7 days! Which made me a little surprised😞 because I thought it was possible to do it all online after what I read on AN and also on the web to Krungsri Biz. However I thought not today😑. Anyway about 5-6 hours later I got an SMS from Krungsri Biz in Thai with a message with a temporary password and an email with the same username from Krungsrionline.com Logged in with that and as mentioned up and going with both accounts there but what about bankbooks from Krungsri online. Will it be like before or do they have to be canceled?

 

Thanks

Felt