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Bangkok Bank - No yellow book, no new account

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13 minutes ago, KhaoHom said:
16 minutes ago, Liverpool Lou said:

Needin

Requiring a photo with SIM purchases has been in force for years, it is no big deal if they apply it to their other facilities.

 

Is it required in UK? Kinda first world country you'd think security would be greater. No?

No idea, this is Thailand where UK banking regulations are completely  irrelevant.

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  • Bangkok Bank, or individual branches of Bangkok Bank, are currently in panic mode and seem to be making up new rules on an almost daily basis.   For the time being, they are probably best av

  • Middle Aged Grouch
    Middle Aged Grouch

    OP should try another branch as this is Thailand and rules are made up or applied on a daily changing basis depending on the mood of "god" behind the counter. 

  • You mistake was choosing BBL. 

Posted Images

24 minutes ago, Maestro said:

 

BBL is the ticker symbol for Bangkok Bank Limited on the Stock Exchange of Thailand (SET)

 

Ticker symbols are probably not an ideal way to refer to banks or to companies in general on this forum.

You are correct. I will try to remember to use the full name in the future. I used to refer to Bangkok Bank as BKB, but a few posters corrected me, and said the correct acronym was BBL, so I started using BBL. ☺️

 

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14 hours ago, Hellfire said:

Please, don't open any account at this bank. They closed my account for no reason

Nonsense, there must have been a reason; that you do not want to disclose the full, accurate details of it in this or your previous thread is telling.  Bangkok Bank is not randomly closing accounts for no reason.

4 minutes ago, Liverpool Lou said:

No idea, this is Thailand where UK banking regulations are completely  irrelevant.

 

My point if you'd missed it is that it's just another loss of personal identity handed over to a faceless organization that will mismanage your very personal information and lose it to hackers. 

5 minutes ago, KhaoHom said:
12 minutes ago, Liverpool Lou said:

No idea, this is Thailand where UK banking regulations are completely  irrelevant.

 

My point if you'd missed it is that it's just another loss of personal identity handed over to a faceless organization that will mismanage your very personal information and lose it to hackers. 

"...a faceless organization that will mismanage your very personal information and lose it to hackers".

And your evidence for that is what?

On 8/22/2025 at 1:57 PM, EVENKEEL said:

Just a heads up for expats. I have one account with Bangkok Bank and tried to open a new one. They now require a yellow book, a residence cert isn't enough anymore.

Interesting...I have a yellow book but my retirement extension has expired and have a shiny new DTV visa now. Apparently DTV is not good for bank accounts.

 

On top of that most of my money with Bangkok Bank are in term deposits, and I also have a credit card with them backed with another 50k term deposits. interesting if they close my account how would they proceed with these.

 

Not to forget to mention that my sim is not registered in my name and I haven't completed any biometric stuff. 

 

I'm reading about current problems with Bangkok bank on Reddit too, and decided to do a transfer to see if my account is good, no problems so far.

 

My local branch is Central Samui and I opened the account 7 years ago while on O-A visa. I have also a Krungsri account, if they block me I'll move everything to Krungsri or out of the country.

4 minutes ago, gearbox said:

On top of that most of my money with Bangkok Bank are in term deposits, and I also have a credit card with them backed with another 50k term deposits. interesting if they close my account how would they proceed with these.

Very obviously, they'd return those deposits to you.  What else do you think that they'd do?

1 hour ago, Liverpool Lou said:

Needin

Requiring a photo with SIM purchases has been in force for years, it is no big deal if they apply it to their other facilities.

Had the same SIM for 12 years, I was just changing the plan from post paid to pre-paid.

2 hours ago, JohnnyBD said:

So what do "dodgy looking" foreigners look like from the bank's perspective?

Well, there's the issue, what does a scammer or money launderer look like, apart from being a foreigner.

13 minutes ago, Liquorice said:

Well, there's the issue, what does a scammer or money launderer look like, apart from being a foreigner.

 

What they look like really shouldn't matter one bit. There's excellent software for banks that can identify suspicious transactions, and in many cases, it's so glaringly obvious that even a layman looking at those transactions would know what's going on. There really isn't any excuse for Bangkok Bank's unprofessional handling of this mess.

1 hour ago, Liverpool Lou said:

Why is that a hurdle to anyone without nefarious intentions?

"If you aren't doing anything wrong ..."  Wow - that is right out of what we were told as a kid the USSR / CCP would tell their "citizen" cattle - and how we were better than that - how "good, freedom loving governments" didn't track/trace their citizens. 

It was mostly bull, of course - "our" govt was nearly as nasty, running "ops" on citizens they didn't like, etc.  But, we had better conditions for awhile, while they were trying to win the PR-game against the commies.  After the USSR fell, it seems to be all govts world-wide in a race with the CCP, to see who can be the most totalitarian.

  • Popular Post
1 minute ago, Rob Browder said:

After the USSR fell, it seems to be all govts world-wide in a race

 

9/11 is when any pretence went out the window. IMHO 

1 hour ago, gearbox said:

I have also a Krungsri account, if they block me I'll move everything to Krungsri or out of the country

We all react differently. 

For me... If I had funds in BBL I would shift to another bank. Easy for you as you have alternative account. 

Leave minimal balance in BBL if you wish. 

I find recent actions reprehensible. 

Vote with your feet. 

Also as you mention if other banks follow then be aware there are alternatives 

5 hours ago, JohnnyBD said:

It may be very helpful to others to know the exact reason/s your acct was closed. Was it because it was opened with an agent's assistance, or becuase it was opened when you were on a tourist visa? Did the bank ever find out you swtiched to a long-stay visa before they closed your acct?

 

I received notices from all my banks (BBL, SCB & UOB) earlier this year to come into the banks to update my information. One of the things they made copies of were my visa stamps, so it makes me think maybe they are closing accts for people who didn't have long-stay visas.

The poster has a thread on this already.

 

6 hours ago, JohnnyBD said:

I received notices from all my banks (BBL, SCB & UOB) earlier this year to come into the banks to update my information. One of the things they made copies of were my visa stamps, so it makes me think maybe they are closing accts for people who didn't have long-stay visas.

Many posters have been saying this (need to come in and update your info). Neither SCB nor Kasikorn have asked me to do anything - I live in Bangkok.

 

If the copy of your passport that they have is still within validity, were they still asking you to come in and show them something else - like what. specifically, only your visa stamps? And is this happening just in Pattaya, or Bangkok too? 

On 8/22/2025 at 10:57 AM, EVENKEEL said:

Just a heads up for expats. I have one account with Bangkok Bank and tried to open a new one. They now require a yellow book, a residence cert isn't enough anymore.

As with so much here, different rules in branches/provinces.

 

I already have a long-term Bangkok Bank account from when I got my Non-O, when I went to open a new account with the local Kasikorn in October 2023 the bank manager called either regional or national office and said I now required a yellow house book, fortunately not a difficult or slow process where we live [Chanthaburi province].

 

Two weeks later at the bank and after a few trees worth of photocopying - I just handed over my clearfile folder of ID documents, passport/Non-O, marriage cert etc they copied a few pages as there's a definite requirement for lots of paper, I got my account OK. 

 

Experiences do vary.

2 minutes ago, ronnie50 said:

Neither SCB nor Kasikorn have asked me to do anything - I live in Bangkok

My experience mirrors yours. 

Have two accounts different banks in Bangkok. 

Nothing for me also. 

I don't use banking apps. 

BBL issue as far as I can tell. 

I opened a new K-bank account in Bangkok in April - just with my passort and I guess the teller might have also copied my visa and extension. I might have shown a TM30 to confirm address - don't recall now. Only 4 months ago, but that seems like a lifetime ago, given all the horror stories I've seen since then - mostly at BBL. I have a joint account too with K-bank for many years and 2 SCB accounts - the latter of which did indeed bar me last month from transfering more than 50k a day. (lucky I have 2 accounts in that regard - just used the other one to make up the difference)

1 hour ago, Rob Browder said:
3 hours ago, Liverpool Lou said:

Why is that a hurdle to anyone without nefarious intentions?

"If you aren't doing anything wrong ..."  Wow - that is right out of what we were told as a kid the USSR / CCP would tell their "citizen" cattle

Nonsense.  We are talking about registering a SIM card needing an identifying photo, that's all.

1 hour ago, Liquorice said:
3 hours ago, Liverpool Lou said:

Needin

Requiring a photo with SIM purchases has been in force for years, it is no big deal if they apply it to their other facilities.

Had the same SIM for 12 years, I was just changing the plan from post paid to pre-paid.

And you have an issue providing the identity confirmation that is required for you to get a new plan?

1 hour ago, Caldera said:

What they look like really shouldn't matter one bit.

Agreed, but have you heard of these new regulations affecting any Thais?

 

2 hours ago, Caldera said:

There's excellent software for banks that can identify suspicious transactions, and in many cases, it's so glaringly obvious that even a layman looking at those transactions would know what's going on. There really isn't any excuse for Bangkok Bank's unprofessional handling of this mess.

Again agreed. I can understand tightening restrictions for new accounts, but for existing customers with a given history at hand, it's nuts.

I may add I use Bangkok bank and not affected by these new requirements, but I sympathise with those affected.

27 minutes ago, Liverpool Lou said:

And you have an issue providing the identity confirmation that is required for you to get a new plan?

No, only a photo requested, they already have my other details.

1 hour ago, Liquorice said:

Agreed, but have you heard of these new regulations affecting any Thais?

 

I've heard of Thais getting in trouble for letting their accounts get abused as mule accounts.

 

I haven't heard of large groups of Thais being called in for an "ID verification" exercise.

 

While I understand what you're getting at, there are obviously three big differences between Thais and foreigners when it comes to the banks' KYC process:

 

1) When a Thai opens a bank account, the bank reads their chipped ID card and takes their picture for biometric verification against the ID card picture. This has been the case for years, since long before the app facial recognition thing started.

 

2) There's no need to perform a separate address verification with additional documents, as the registered address is part of the verifiable ID card data.

 

3) The whole "visa status" issue simply doesn't exist.

 

So there are valid reasons why foreigners need to be scrutinized differently. I'm okay with that. But the way Bangkok Bank is currently playing catch-up is just unprofessional.

15 hours ago, Maestro said:

"ben" is obviously a typing error for "been".

 

Thanks.

  • Popular Post
17 hours ago, ronnie50 said:

Many posters have been saying this (need to come in and update your info). Neither SCB nor Kasikorn have asked me to do anything - I live in Bangkok.

 

If the copy of your passport that they have is still within validity, were they still asking you to come in and show them something else - like what. specifically, only your visa stamps? And is this happening just in Pattaya, or Bangkok too? 

Not really anything new. 

Copy of emailI received over 10 years ago.

 

 

visa email_Page_1.jpg

visa email_Page_2.jpg

On 8/22/2025 at 11:02 AM, EVENKEEL said:

Bangkok Bank in Ban Chang

Better not to deal with Bangkok Bank Banchang ( I live here )  as I found they don't really know how to deal with foreigners/expats , so much so that I keep my account in Pattaya whom I have been with 15 years and never had any issues .

   

15 hours ago, Caldera said:

While I understand what you're getting at, there are obviously three big differences between Thais and foreigners when it comes to the banks' KYC process:

 

1) When a Thai opens a bank account, the bank reads their chipped ID card and takes their picture for biometric verification against the ID card picture. This has been the case for years, since long before the app facial recognition thing started.

According to my Thai wife, who has accounts with 3 different banks, they never took photo's or had readers to read the chips, they merely took a photocopy of her ID card when she opened the accounts.  However, at two of the banks, they did request photos 2 years ago due to scammers and the use of facial recognition for Apps.
She doesn't use the App of the 3rd bank, so they have never taken a photo of her.

 

15 hours ago, Caldera said:

2) There's no need to perform a separate address verification with additional documents, as the registered address is part of the verifiable ID card data.

The address on a Thai ID card only verifies where they are registered, not necessarily where they are actually living.

 

15 hours ago, Caldera said:

3) The whole "visa status" issue simply doesn't exist.

Obviously.

I have my B800000 in a Bangkok bank in a town in Kalasin province.

As I have a new passport and my 1 year extension is due late September I went to the bank yesterday to update them with my new passport.

Took my yellow book, wife's blue book, Thai ID card, both passports and True letter tying my new passport number to my SIM card. (Bank didn't need this but before Kasikorn bank did).

Staff fixed up everything for new passport, no problems.

I then asked about getting a bank statement printout on date of my next Imm. Visit.

No problem come in on the same day as visa extension.

On 8/22/2025 at 11:11 AM, DrJack54 said:

Kasikorn even more so if you use WISE. 

May I ask further info about yr comment? I have a green wise card. I have linked my UOB credit card to it. The other day I purchased some nepal cash and my UOB was debited. I was just testing it out.

 

Why do you say kasikorn is best

thanks

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