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SCB now rolling out facial recognition

Featured Replies

Better late than never..

 

I just got a message through my SCB App that, as of today, 22 Sept. 2025, the SCB branches will begin registering our faces for transactions. When you go into the messaeges in the App you can click on the details (there, it says the process started on 20 Sept., anyway, the message today says the rollout begins today (22nd). Bring your passport they said (and passbook I guess). It says you can go to any SCB branch to do this. To clarify, as account holders with an App, we already have our faces scanned - but only for the App. This new exercise is to allow us to transfer more than 50k at a time up to a limit of 200k. 

5 hours ago, ronnie50 said:

This new exercise is to allow us to transfer more than 50k at a time up to a limit of 200k.

Just bumping your thread. 

First.. Thanks for update. 

For those that do not use app do we need facial recognition. 

Currently I transfer 100k every month from my Kasikorn to tgf account using ATM. 

Zero issues. 

Next time I go to bank for teller service are you suggesting that I need register for facial recognition? 

And adding on....

 

Ronnie, I got the same SMS message from SCB lately...

 

But I wasn't clear from what I received -- is this latest version supposed to be inclusive of NON-Thais, or just another round of the prior version that had the banks saying their system couldn't accommodate us expat folks?

 

1 minute ago, Amethyst1 said:

And adding on....

 

Ronnie, I got the same SMS message from SCB lately...

 

But I wasn't clear from what I received -- is this latest version supposed to be inclusive of NON-Thais, or just another round of the prior version that had the banks saying their system couldn't accommodate us expat folks?

 

Foreign customers can now face scan for transactions more than 50 k thb

IMG_20250922_103543.jpg

1 hour ago, Amethyst1 said:

But I wasn't clear from what I received -- is this latest version supposed to be inclusive of NON-Thais, or just another round of the prior version that had the banks saying their system couldn't accommodate us expat folks?

 

Non-Thais included.  You can see from the screenshots in the existing thread in the banking forum.

 

https://aseannow.com/topic/1373734-scb-now-saying-facial-recognition-available-for-foreigners/

 

Yesterday, north of Bangkok, I went to SCB for facial scan recognition after receiving a message on the app. I visited the local branch with my pink ID that I opened the account with along with the bankbook. They took my photo, scanned my ID, and I just had to sign on their iPad — the whole process only took a few seconds. Everything is working now; I even tested it by transferring over 50,000 THB.

 

I've been a long-term resident of Bangkok since 2006. This coming Friday, I’ll be extending my Non-O visa based on marriage to my Thai wife.

  • Author
13 hours ago, DrJack54 said:

Just bumping your thread. 

First.. Thanks for update. 

For those that do not use app do we need facial recognition. 

Currently I transfer 100k every month from my Kasikorn to tgf account using ATM. 

Zero issues. 

Next time I go to bank for teller service are you suggesting that I need register for facial recognition? 

You probably should. Did you get the message?

  • Author
13 hours ago, Amethyst1 said:

And adding on....

 

Ronnie, I got the same SMS message from SCB lately...

 

But I wasn't clear from what I received -- is this latest version supposed to be inclusive of NON-Thais, or just another round of the prior version that had the banks saying their system couldn't accommodate us expat folks?

 

I think it means for us too. That's why they say bring your passport (or Thai ID - I guess some foreigners do have Thai ID, though not many). Anyway, next time you go to a branch take your passport and bank book - it said any branch. You should have all the details in the App if you use it. Click on the messages - that's where much more info can be found. Should be at the top.

Facial recognition, unfortunately, will be everywhere in Thailand. 

6 hours ago, Spoon222 said:

Facial recognition, unfortunately, will be everywhere in Thailand. 

Only using an App.

On 9/22/2025 at 9:48 PM, DrJack54 said:

Just bumping your thread. 

Posted by me on Sunday arguably in a more appropriate forum.......

 

 

fyi, I went to my local SCB branch today and did the deed, apparently successfully. Took about 15 minutes.

 

The teller staff guy I got immediately knew what I was asking for when I mentioned "face scan."

 

Similar to what others have reported above:

 

--you need to bring your passport and bank book

-

In my case:

--they looked at my docs and then checked my info in their computer system, then...

--got out a tablet and used it to take a facial photo of me

--then took my passport, taped it flat to the guy's desk, and used the tablet to take a photo of my passport face page,

--then repeated the same photo process with the visa/extension stamp page of my passport

--then fiddled with the tablet some more to crop and save the photos

--then brought up a new screen on the tablet and had me enter my signature to be saved on the tablet.

and done after a bit more fiddling after that.

 

The bank staffer I got said the new system would apply to both domestic and international transfers above 50,000 baht. And if I wanted to do those kind of larger amount transfers, I'd have to use my mobile phone and their app to do facial recognition, presumably matching the photos they entered into their system today.

 

I kept waiting for them to ask me to give a DNA sample as well.... J/K

 

PS -- Oddly, it just occurs to me, I managed to complete the entire above process without the bank staff guy requiring me to have a bunch of passport photocopies and sign all the pages... I think this was the first time I've ever accomplished any substantive Thai bank account management business without the photocopies blizzard.

 

How are you guys getting SCB accounts?  Is it possible for someone like me without a marriage or retirement visa, no yellow book, no TM30?  No nothing.  Just a DTV.  Maybe through an agent?

  • Author
29 minutes ago, Amethyst1 said:

In my case:

--they looked at my docs and then checked my info in their computer system, then...

--got out a tablet and used it to take a facial photo of me

--then took my passport, taped it flat to the guy's desk, and used the tablet to take a photo of my passport face page,

Thanks for the update. Good to know. 

It worries me a bit about them 'taping' your pasport flat to the desk. I've had to tell a teller to ease up a bit as he was handling my passport pretty roughly, bending it back and forth. The tape thing could damage it, then I'd be screwed.. Besides, they should already have a photocopy of my passport when I updated the new one. I thought they just needed our faces at different angles..

I had to do all this when I opened an account with SCB about 10 months ago.

  • Author
7 minutes ago, NE1 said:

I had to do all this when I opened an account with SCB about 10 months ago.

Exactly. So all they need our passports for is to confirm it's us. Then take the f'ing facial photos! I really don't want them messing around with my passport. I'm not going in if they are going to start manhandling my passport. Anyone else have this experience of taping it to a desk and all that??

17 minutes ago, ronnie50 said:

Thanks for the update. Good to know. 

It worries me a bit about them 'taping' your pasport flat to the desk. I've had to tell a teller to ease up a bit as he was handling my passport pretty roughly, bending it back and forth. The tape thing could damage it, then I'd be screwed.. Besides, they should already have a photocopy of my passport when I updated the new one. I thought they just needed our faces at different angles..

 

I was nervous about the passport page taping process too!  Never had any bank staff do that before...

 

But then again, they've never needed to flatten it for a clear photo -- (just put it on the old photocopy machine and put the cover down.)

 

Especially when the guy went to pull the tape off the edges of the pages.... Grrrrr!

 

Being aware that if a passport / passport page is damaged, Immigration can deem it invalid, and a world of potential grief ensues....

 

1 hour ago, shdmn said:

How are you guys getting SCB accounts?  Is it possible for someone like me without a marriage or retirement visa, no yellow book, no TM30?  No nothing.  Just a DTV.  Maybe through an agent?

Doubtful.
You now need to have Non Immigrant status to open a bank account, and the DTV is regarded as a special type of Tourist visa.

 

It may have seemed a good idea at the time, but as events have transpired .........................

  • 4 weeks later...
On 9/24/2025 at 9:41 PM, Amethyst1 said:

 

I was nervous about the passport page taping process too!  Never had any bank staff do that before...

 

But then again, they've never needed to flatten it for a clear photo -- (just put it on the old photocopy machine and put the cover down.)

 

Especially when the guy went to pull the tape off the edges of the pages.... Grrrrr!

 

Being aware that if a passport / passport page is damaged, Immigration can deem it invalid, and a world of potential grief ensues....

 

Invalidating a passport is the perogative of the Government that issued it. Not Mr. Somchai at Thai immigration.

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