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True Move again not topping up 30 days at a time

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In March I reported that True Move H Intersims would only advance 3 months in front and not the year claimed.

Having now topped up on 4th occasion the validity now only moves forward one day again so have spot on 3 months ago only and wanted to get it up to 6 months or so so to avoid any possible loss of number.

Can I extend it any other way ?? Please dont post links to true claiming one year because it simply isnt !!

I know it seems like I am stating the obvious, but have you tried to call their customer service? I don't have experience with True Move. However, I was in this situation a long time ago with AIS. I was able to call them and extend my validity when I was going to be out of the country for 5 months. They had no problems doing it. I would hope True would do the same thing especially if you can demonstrate that you are a long-time customer.

  • Author

I know it seems like I am stating the obvious, but have you tried to call their customer service? I don't have experience with True Move. However, I was in this situation a long time ago with AIS. I was able to call them and extend my validity when I was going to be out of the country for 5 months. They had no problems doing it. I would hope True would do the same thing especially if you can demonstrate that you are a long-time customer.

Yes probably will do that now. You may like to note the other similar thread in which I just commented (which I hadn't noticed originally) whereby I have tried the automated *934# Call feature to extend the vaildity for 30 days for 3 Baht plus vat.....

It takes the 3 baht no problem but doesn't extend the validity !!

It works for me on TrueH.

Insert 12B into a machine at 7/11. Obtain 10B credit and 30 days validity extension. Repeat as needed. Maximum 365 days validity.

It works for me on TrueH.

Insert 12B into a machine at 7/11. Obtain 10B credit and 30 days validity extension. Repeat as needed. Maximum 365 days validity.

+1 thumbsup.gif

  • Author

It works for me on TrueH.

Insert 12B into a machine at 7/11. Obtain 10B credit and 30 days validity extension. Repeat as needed. Maximum 365 days validity.

What machine in 7-11's ?? In every shop....??

It works for me on TrueH.

Insert 12B into a machine at 7/11. Obtain 10B credit and 30 days validity extension. Repeat as needed. Maximum 365 days validity.

What machine in 7-11's ?? In every shop....??

Read this and subsequent posts:

http://www.thaivisa.com/forum/topic/708991-sim-topup-validity-of-1-year-now-possible/page-2#entry7595635

They seem to be outside most 7/11s in Pattaya/Jomtien. Dont know about elsewhere.

Some machines either arent in English or charge more than 2B or dont have touchscreens so I would avoid those.

  • Author

Rang True today and they confirmed that the Tourist Intersims given out at Arrival Gates will only advance up to 90 days.

That explains why on first 3 top ups it shoots forward a month each time but thereafter only up to the maximum 90 days

Rang True today and they confirmed that the Tourist Intersims given out at Arrival Gates will only advance up to 90 days.

That explains why on first 3 top ups it shoots forward a month each time but thereafter only up to the maximum 90 days

My TrueH SIM is not a tourist SIM as dispensed at airports. Even so that code did not increase my validity even though I was charged for it.

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