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Roojai Insurance Experience..

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I used the Roojai online App to get a quote for my Toyota Vigo.

Seems their quote is 50% less than I am currently paying for the same 

coverage.

I am wondering if anyone has direct experience with Roojai. 

I did read some Social Media posts that said some dealers and repair

shops won't accept them for direct payments due to slow payments.

 

Any info would be appreciated...

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  • Do you think the immigration could get the same guys to do their APP?

  • Had a claim with them this year, got it sorted, agent turned up within 30 min, police reports, he took care of everything, car repaired with in a week. Can't fault them, so far. Sent from my SM-G920

  • Since that last claim I had another one, car hit by drunk motorbike rider, car was parked at the time. His head smashed the rear window, fortunately for him he was wearing a helmet. There was other da

Never heard of them,insurance might not be something you want to

go with the cheapest.

regards worgeordie

In my second year with them, they are actually brokers. Never had a claim in the time I have been with them so can't comment on that aspect.

 

I did save a good amount though from previous company when I switched.

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Yup, they're great, my premium went down by around 40%, & I got a 1k baht discount card, which didn't have any daft T&C's.

  • Author
8 minutes ago, CharlieH said:

In my second year with them, they are actually brokers. Never had a claim in the time I have been with them so can't comment on that aspect.

 

I did save a good amount though from previous company when I switched.

 

5 minutes ago, faraday said:

Yup, they're great, my premium went down by around 40%, & I got a 1k baht discount card, which didn't have any daft T&C's.

That's awesome.... Thanks guys.. I appreciate the input

  • Author
10 minutes ago, CharlieH said:

In my second year with them, they are actually brokers. Never had a claim in the time I have been with them so can't comment on that aspect.

 

I did save a good amount though from previous company when I switched.

I'm wondering which company they placed your insurance with..

4 minutes ago, Jeffrey346 said:

I'm wondering which company they placed your insurance with..

KPI Krungthai 

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  • Author
Just now, CharlieH said:

KPI Krungthai 

Thank you sir....

I switched last January. Painless online signup and easily 50% cheaper than my previous first class insurance provider. I have read on the forums of two separate no-fault claims that were handled as efficiently as any other.

  • Author
Just now, NanLaew said:

I switched last January. Painless online signup and easily 50% cheaper than my previous first class insurance provider. I have read on the forums of two separate no-fault claims that were handled as efficiently as any other.

Thanks.. I appreciate your input..

11 hours ago, Jeffrey346 said:

Thanks.. I appreciate your input..

My Vigo had a total loss value way higher than my previous insurers...

We went with Roojai  in July this year on a 1 year old Civic Turbo, premium was 3,000 thai baht cheaper than any other quote.

In August a Truck ran into the back of us in Loei, claims guy came out next day and authorized repairs at main Honda dealer

 

Service was great can highly recommend  

  • Author
9 minutes ago, transam said:

My Vigo had a total loss value way higher than my previous insurers...

Yes, that's interesting.. They valued my Vigo B150,000 higher than my current company.

  • Author
1 minute ago, br12stol said:

We went with Roojai  in July this year on a 1 year old Civic Turbo, premium was 3,000 thai baht cheaper than any other quote.

In August a Truck ran into the back of us in Loei, claims guy came out next day and authorized repairs at main Honda dealer

 

Service was great can highly recommend  

Did they send someone to the accident scene? 

2 minutes ago, Jeffrey346 said:

Did they send someone to the accident scene? 

If you read Roojai site you will see all the guarantees. When I did mine I had to use an iPhone app for them to inspect the car, very high tech, so they could see if there was any damage before insuring it..????

10 minutes ago, Jeffrey346 said:

Did they send someone to the accident scene? 

No driver of truck did not stop so we went to main police station in loei filed accident report, called Roojai when we were there and were given mobile number of Local claims rep, he told us he would come to our house next day.

9 minutes ago, transam said:

If you read Roojai site you will see all the guarantees. When I did mine I had to use an iPhone app for them to inspect the car, very high tech, so they could see if there was any damage before insuring it..????

Same they did a video call when we paid and inspected car via an app we downloaded, it was quite thorough too. 

Their quote for our car was less than half what we pay I think next time we will use them, Im looking to see if we could get a refund from the present company as none of the body shops around here will deal with them bad at paying and I was told they tell the garages to use copy parts 

  • Author
7 minutes ago, ChipButty said:

Their quote for our car was less than half what we pay I think next time we will use them, Im looking to see if we could get a refund from the present company as none of the body shops around here will deal with them bad at paying and I was told they tell the garages to use copy parts 

The garages won't deal with who? Your current company or Roojai?

19 minutes ago, Jeffrey346 said:

The garages won't deal with who? Your current company or Roojai?

Sorry, my current company

Yup, we just insured 2 cars with them. Easy, fast and definitely cheaper by a long way. Loved the app video inspection ????

  • Popular Post
5 minutes ago, cornishcarlos said:

Yup, we just insured 2 cars with them. Easy, fast and definitely cheaper by a long way. Loved the app video inspection ????

Do you think the immigration could get the same guys to do their APP?

I just switched and saved 40%+... They did an inspection thru their app... Had a couple phone conversation with them too... Their phone reps all spoke English... The app also seems to have an emergency reporting function - This might be useful in an accident situation...

Btw they give a discount for having a cam in your car and during the app car inspection process they will ask you to see it...

  • Author
1 minute ago, sfokevin said:

Btw they give a discount for having a cam in your car and during the app car inspection process they will ask you to see it...

Thanks.. good info

 

2 hours ago, transam said:

If you read Roojai site you will see all the guarantees. When I did mine I had to use an iPhone app for them to inspect the car, very high tech, so they could see if there was any damage before insuring it..????

One of the guys that put me on to roojai said he had to use the app as part of his pre-approval sign up. I did everything online as I had the VIN, pre-existing insurance and NCB details at hand. Never had to use the app. After online application, they called asking for more info which I had already submitted online and told them as much. They apologized and said they'd check then they called back about 45 minutes later, apologizing for the previous call and confirming my coverage was in place; just about the same time as their email confirmation arrived. All very slick IMHO.

 

Also noted that the residual (replacement) value for my 4 year-old sports lorry was also 85k baht higher than the previous insurance (AXA) and two other companies.

  • Author
10 minutes ago, NanLaew said:

One of the guys that put me on to roojai said he had to use the app as part of his pre-approval sign up. I did everything online as I had the VIN, pre-existing insurance and NCB details at hand. Never had to use the app. After online application, they called asking for more info which I had already submitted online and told them as much. They apologized and said they'd check then they called back about 45 minutes later, apologizing for the previous call and confirming my coverage was in place; just about the same time as their email confirmation arrived. All very slick IMHO.

 

Also noted that the residual (replacement) value for my 4 year-old sports lorry was also 85k baht higher than the previous insurance (AXA) and two other companies.

Thanks for the update.. What is the NCB and where would I find it?

15 minutes ago, Jeffrey346 said:

Thanks for the update.. What is the NCB and where would I find it?

No claims bonus would be on your previous policy

  • Author
32 minutes ago, ChipButty said:

No claims bonus would be on your previous policy

The policy is in Thai. I'll have to have the wife check it. Thanks again for your help..

Being as slagging off any company in Thailand is  virtually  illegal even when true then I doubt you'll hear much at all.  How <deleted> is  that!

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