Susco Posted March 19, 2020 Posted March 19, 2020 These days all ISP's offer 1Gb Fibre, and so claims 3BB with their Gigatainment package, but are they really delivering 1Gb? I am now in a discussion with 3BB, because my speed tests show around half of that 1 GB, using the 3BB speediest - Ookla - Speedtest.net - the Netflix test or Nperf. In short every speed test shows the same much lower speed, regardless which PC used, all with Gigabit LAN and connected directly to the router. Yesterday the 3BB technician came here, connected his laptop and got the same low speed results. The one and only way to see that speed as a result is by installing the speedtest.net app for Windows, or using the speedtest.net extension for Chrome. The Windows app and the Chrome extension are basically the same thing. Also, all other Chrome speed test extension show the same low speed. So his explanation was that all browsers and speed test websites can't handle 1000 Mbps download speeds, however he also admitted that only 2 weeks ago, before the big promotion started, it was perfectly possible to have 1Gb downloads through the very same websites. I had technicians here around that time, and they enabled the 1Gb package and realized that download speed through the 3BB speed test So basically according to them there is currently only 1 single app in the whole world that can show the " real " speed of 1Gb. Do you smell the same thing as me? So may I ask all of you, who have a 1Gb Fibre package with whatever ISP, to do a local speed test with whatever website through a browser and post a screenshot of the result here? Please use only a device connected by LAN cable, speed tests over a wireless connection don't make sense. I would prefer if you use the sped test of your provider, or Ookla or speedtest.net Please note the point is to use a website to do the speed test, and not the speedtest.net app for Windows or the Chrome extension Please add which ISP you are using. Thanks
KhunBENQ Posted March 19, 2020 Posted March 19, 2020 3BB fiber, 1GB/500, LAN cable connected to PC. Using "official" https://speedtest.3bb.co.th/ on Firefox browser. (to "Bangkok" server) 890.9 390.0 10 ms This is a bit lower than the results of the last days. Especially upload was never underperforming. Not yet a reason to complain for me. Generic OOkla (https://www.speedtest.net) to "Khon Kaen" server delivers better results: 896.90, 516.28, 4
Popular Post Matzzon Posted March 19, 2020 Popular Post Posted March 19, 2020 This is a totally useless thread, due to many reasons. I will give you some: The 1 GB speed offer is if you are alone on the node you are connected to, which almost never is a fact. To get up to the speed of 1 GB, which is virtually impossible, you will need to have the latest computer with very high specs. Even with a new high spec com, it´s not enough. You can not have any software installed that might slow down you connection, due to that the computer is multitasking. You will also need to have the absolute best RJ45 fibre cable, that gives you 0 resistance receiving the signal That was just some points you will have to consider. All that will post their different speeds that you ask for, is going to have different circumstances that will affect their speed result. Regarding that only one speed test will be able to show the high speed result is wrong. If you really have full speed, then all real speed tests will be able to show that. If only one that is also chosen by you ISP is showing, then it´s sure to be a fake result. True Internet My results: 710/252 18ms (old computer) 910/299 8ms (new computer) 2 1
Susco Posted March 19, 2020 Author Posted March 19, 2020 1 minute ago, KhunBENQ said: 3BB fiber, 1GB/500, LAN cable connected to PC. Using "official" https://speedtest.3bb.co.th/ on Firefox browser. 890.9 390.0 10 ms This is a bit lower than the results of the last days. Especially upload was never underperforming. Not yet a reason to complain for me. Thanks, but can you please post a screenshot of the test, as that is what I need as evidence.
Susco Posted March 19, 2020 Author Posted March 19, 2020 5 minutes ago, Matzzon said: This is a totally useless thread, due to many reasons. I will give you some: The 1 GB speed offer is if you are alone on the node you are connected to, which almost never is a fact. To get up to the speed of 1 GB, which is virtually impossible, you will need to have the latest computer with very high specs. Even with a new high spec com, it´s not enough. You can not have any software installed that might slow down you connection, due to that the computer is multitasking. You will also need to have the absolute best RJ45 fibre cable, that gives you 0 resistance receiving the signal 3BB GUARANTEES in their terms and conditions a minimum speed of 900 Mbps. So I don't think this is such a useless thread. If network speed tests show that my network speed is 1.2Gb, then I assume I have the perfect LAN cable. Not? 2
KhunBENQ Posted March 19, 2020 Posted March 19, 2020 1 minute ago, BritManToo said: epic fail Is this for a 1000/500 package?
Susco Posted March 19, 2020 Author Posted March 19, 2020 1 minute ago, BritManToo said: epic fail These are the same speeds I get on my 1000/100 package
KhunBENQ Posted March 19, 2020 Posted March 19, 2020 7 minutes ago, Susco said: So I don't think this is such a useless thread Complaining about half the speed is indeed legit. Useless were some threads where posters complain about 9xx instead of 1000.00. Not understanding that 1000 Mbit/s not only requires ideal fiber connection but also ideal cabling to the PC/device and best Ethernet interface, ideal test conditions as described in post #3.
BritManToo Posted March 19, 2020 Posted March 19, 2020 2 minutes ago, KhunBENQ said: Is this for a 1000/500 package? 1000/100
Susco Posted March 19, 2020 Author Posted March 19, 2020 Just now, KhunBENQ said: Complaining about half the speed is indeed legit. Useless were some thread where poster complain about 9xx instead of 1000.00. Not understanding that 1000 Mbit/s not only requires ideal fiber connection but also ideal cabling to the PC/device and best ethernet interface. My optical power is 19.4 dBm and I use Cat5e cable of 1.5 meter length, so that should be more than sufficient to have the full speed
KhunBENQ Posted March 19, 2020 Posted March 19, 2020 3 minutes ago, BritManToo said: 1000/100 So similar to my last result. Upload OK, but download somewhat limited or poor. In the "rest of worlds" there are fears that the quarantine/lockdowns might lead to overload on the net. All sittting at home and doing bandwidth hungry stuff. Recently read about an update for some PC game, size of 83 to 105 GB(!). Thousands waiting for.
BritManToo Posted March 19, 2020 Posted March 19, 2020 1 minute ago, Susco said: My optical power is 19.4 dBm and I use Cat5e cable of 1.5 meter length, so that should be more than sufficient to have the full speed I was one of the early adopters and it was 600/100 at the start. The past few days it's struggling to get 500/100. Looks to me like their system can't cope with everyone on 1000. 1
Susco Posted March 19, 2020 Author Posted March 19, 2020 4 minutes ago, KhunBENQ said: 7 minutes ago, BritManToo said: 1000/100 So similar to my last result. Upload OK, but download somewhat limited or poor. In the "rest of worlds" there are fears that the quarantine/lockdowns might lead to overload on the net. All sittting at home and doing bandwidth hungry stuff. Recently read about an update for some PC game, size of 83 to 105 GB(!). Thousands waiting for. Your results are very much acceptable, if you reboot router and pc you might even get a slightly higher result, but I would be happy with 875 Mbps.
fruitman Posted March 19, 2020 Posted March 19, 2020 My very high end laptop has no cable connection so i do did speedtest over wifi. Download is 47 mb...upload 71....faaar to slow. PING ms 8 DOWNLOAD Mbps 47.30 UPLOAD Mbps 71.70
Matzzon Posted March 19, 2020 Posted March 19, 2020 24 minutes ago, Susco said: 3BB GUARANTEES in their terms and conditions a minimum speed of 900 Mbps. So I don't think this is such a useless thread. If network speed tests show that my network speed is 1.2Gb, then I assume I have the perfect LAN cable. Not? Total fake! They can not guarantee that speed. There must be a lot of small terms and conditions that you´ve missed to read. 1
stouricks Posted March 19, 2020 Posted March 19, 2020 3BB 1000/500 out in the jungle. Router connected to my NUC via a 20, yes 20 metre CAT 6 cable. it is slow today, the Ping is usually 1 ms! I still get over 200Mb/s/100 via Express VPN to London. 1
Skallywag Posted March 19, 2020 Posted March 19, 2020 50 minutes ago, Susco said: In short every speed test shows the same much lower speed, regardless which PC used, all with Gigabit LAN and connected directly to the router. Yes this has been the case since cable routers/internet began. I remember my friend in Seattle who signed up with one of the first big companies selling cable model internet service in 1997. Company said speed will always depend on how many users in the area. Companies can claim the highest speed attainable, when offering their packages, but do not guarantee it and never have AFAIK Simple fact, the more people active on the network/ISP, the slower your speed will be.
Susco Posted March 19, 2020 Author Posted March 19, 2020 17 minutes ago, Matzzon said: Total fake! They can not guarantee that speed. There must be a lot of small terms and conditions that you´ve missed to read. 2 minutes ago, Skallywag said: Companies can claim the highest speed attainable, when offering their packages, but do not guarantee it and never have AFAIK
Popular Post Skallywag Posted March 19, 2020 Popular Post Posted March 19, 2020 41 minutes ago, Susco said: 3BB GUARANTEES in their terms and conditions a minimum speed of 900 Mbps. So I don't think this is such a useless thread. Didn't your Father or Grandfather ever tell you "there are no guarantees in life" So true. I pay 300 baht a month with True and download everything I want to watch for later, so speed is not an issue Peace 1 1 2
Susco Posted March 19, 2020 Author Posted March 19, 2020 5 minutes ago, stouricks said: 3BB 1000/500 out in the jungle. Router connected to my NUC via a 20, yes 20 metre CAT 6 cable. it is slow today, the Ping is usually 1 ms! I still get over 200Mb/s/100 via Express VPN to London. Please note that I explicitly asked to do the speed test through the website and not the app or google extension. The spped test you show is through the windows app
Matzzon Posted March 19, 2020 Posted March 19, 2020 Just for fun I made this for you people. Ookla Speedtest, True Speedtest, 3BB Speedtest and some more. They are all fake, unreliable and showing different. 1
stouricks Posted March 19, 2020 Posted March 19, 2020 Just now, Susco said: Please note that I explicitly asked to do the speed test through the website and not the app or google extension. The spped test you show is through the windows app Through which website please? I do however realise that even though I can connect and download stuff at up to 1Gb/s, if whoever I am connected to is only pumping stuff IN at 100Mb/s, that is the speed I shall get. 1
Matzzon Posted March 19, 2020 Posted March 19, 2020 2 minutes ago, stouricks said: Through which website please? I do however realise that even though I can connect and download stuff at up to 1Gb/s, if whoever I am connected to is only pumping stuff IN at 100Mb/s, that is the speed I shall get. Yes, that´s 100 % correct. It´s the weakest link in the system that sets the rules.
Susco Posted March 19, 2020 Author Posted March 19, 2020 1 minute ago, stouricks said: Through which website please? I do however realise that even though I can connect and download stuff at up to 1Gb/s, if whoever I am connected to is only pumping stuff IN at 100Mb/s, that is the speed I shall get. Since you are on 3bb you can just enter this address in any browser https://speedtest.3bb.co.th/ Or you also can do this one, which is the web version of your app https://www.speedtest.net/
stouricks Posted March 19, 2020 Posted March 19, 2020 3 minutes ago, Susco said: Since you are on 3bb you can just enter this address in any browser https://speedtest.3bb.co.th/ Or you also can do this one, which is the web version of your app https://www.speedtest.net/ Yep, way down. 3BB said to give them a call if it dropped below 900.
fruitman Posted March 19, 2020 Posted March 19, 2020 I get it now, here in BKK i have the slowest fibre connection of all (by wifi)...maybe that's why i get an error when i click on a youtube movie...then i click on refresh and it starts immediatly. That's since 3 weeks now, do you guys also get that error on youtube?
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