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Posted

For about a month now all I get for amazon.com is this page showing dogs. 

When I hit the Amazon's home page in Blue , I just get the same page but with a different dog.

There is no way to get to their customer support to ask what has happened.

 

Anybody come across this ?71735189_Screenshot2021-06-04at16_39_46.thumb.png.ea663b3079b4682a5ae0148acb03284a.png

Posted

I am also on TOT fibre , no VPN. I can get onto the amazon uk site , but when I press contact us all I get is this805996977_Screenshot2021-06-04at16_54_22.png.d5509f90fb603e5db2e560f49a5066a8.png

Posted
3 minutes ago, johng said:

Amazon seems fine for me no VPN

I also get that , but when I hit " accounts and lists " and hit " my account " I get 805996977_Screenshot2021-06-04at16_54_22.png.d5509f90fb603e5db2e560f49a5066a8.png

Posted
7 minutes ago, NE1 said:

but when I hit " accounts and lists " and hit " my account "

 

Works for me  have you tried using another computer/device and  different web browser    I'm using firefox.

maybe its a .com  problem whereas .co.uk   is working ?

 

974693036_amazon2.jpg.83f933fb2df92d54711b790235713503.jpg

Posted

.com will not even open , " fault at our end " see the " dog posts " at the start. 

.uk will open but no access to my account.

Been using Chrome as my only browser for a couple of years ,it is only this last month where I have had the problem.

I have just used my VPN and I can access everything.

Why I can't without a VPN is strange.

 

Have you tried the " contact us " button . That redirects to " not found "

Posted

You can call Amazon Customer Support on +12065771364 to speak to a real person.

Whoever designs customer chat bots should be forced to use them 500 times with real customers in beta before releasing to customers.

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Posted
18 minutes ago, NE1 said:

Have you tried the " contact us " button . That redirects to " not found "

 

leads to this page for me   no VPN used at all.

407509086_amazoncontactus.jpg.784210958b14ad72250c8412be78d38f.jpg

Posted
3 minutes ago, johng said:

leads to this page for me   no VPN used at all.

I get this......Then press " go back to Amazon home page "  just repeats the process.350849712_Screenshot2021-06-04at17_56_31.png.8b867826d541986671f7150b17bbd9b2.png

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