1 hour ago, MJCM said:

Is your Phone by chance a Huawei??

No, Vivo.

7 minutes ago, Dmaxdan said:

No, Vivo.

Can you check for Signature updates for the build in security app in your phone?

Interestingly, I have just looked at the reviews for the Bangkok bank app on the Google play store starting from today other people have highlighted the same problem that I'm having. Good to know I'm not alone at least.

What version are you running?

 

It looks like a new ver. dropped on Friday. 3.14.0

 

This new version does take a bit long(er) to load, a bit strange I think.

 

 

That must've broken something and is causing these issues.

 

What program are you running which "scans" and presents this message?

 

See this message on the Play Store, so something is broken.

 

Bangkok Bank PCLJanuary 23, 2022
We apologize for any inconvenience caused. The Bank acknowledges and is conducting an investigation for our service improvement.

 

 

The new version seems to run on my phones, Android 11 and Android 12. Paid a bill, seems OK for me.

 

 

WHAT'S NEW
New features
• Suspend debit card
• Request for debit card: add Be1st Smart TPN Rabbit Siriraj
• Adjust the daily limit for international funds transfer
• Send an e-Card with your transfer as a gift for occasions such as for Chinese New Year, weddings, birthdays
• dStatement service: a convenient and secure service to request and send bank statements between banks

 

 

 

 

 

Things that you don't have to worry about if you use an iPhone....

- post withdrawn -

 

No need to feed the fanboys discussion

Just now, MJCM said:

When using a iPhone you have other things to worry about!!

 

https://www.imore.com/study-users-ios-are-more-worried-about-bugs-updates-android-users

 

 

Still better than having to worry about malware that can potentially steal a ton of personal & confidential info about you. 

 

Such vulnerabilities in iOS, while they do exist, they cost and knowledge needed to exploit them is way bigger. A script kiddie even could hack your Android if you are fool enough to open something he fooled you into opening. 

 

Unlike iOS Android has no measures to stop an app you've allowed to run from stealing your data (like iOS has the sandbox or entitlements). 

 

You gotta know your stuff, buddy.

Just now, alextrat1966 said:

You gotta know your stuff, buddy.

I am on iPhone as well, but what is the point of this brand doesn't have this problem comment???

 

The OP has a genuine question and no need to judge his reason why uses an Android Phone or that another brand is better!!

 

1 minute ago, MJCM said:

I am on iPhone as well, but what is the point of this brand doesn't have this problem comment???

 

The OP has a genuine question and no need to judge his reason why uses an Android Phone or that another brand is better!!

 

While I agree with what you've written. 

 

Nowadays iPhones not always are more expensive than their Android counterparts. So for someone who is not tech-savvy enough, using an iPhone may be more hassle free, and the cost will be similar to that Huawei he is using. 

 

That was all I meant, as an advise, maybe next time choose an iPhone. 

If you are concerned about this , An easy Fix is Use your Laptop/Desktop PC  for Internet banking . I do.

I only use a Mobile Phone for Phone calls 

28 minutes ago, digger70 said:

If you are concerned about this , An easy Fix is Use your Laptop/Desktop PC  for Internet banking . I do.

I only use a Mobile Phone for Phone calls 

 

With Bangkok Bank, the mobile app is, IME, much better than their web platform for paying bills, and remote/mobile payments. And I don't have a long enough extension cord for my PC.

 

But you might not know that as you only use your phone for phone calls.

 

 

 

 

18 hours ago, KhunBENQ said:

Using it since years. Multiple times scanned the phone with antivirus SW (on demand) and nothing found.

Just did a scan with the built in security scan and nothing found (Samsung phone, Android 8.x).

Former scan were with Avira.

exactly same here, many years with this app, many virus-checks, never any problem! also Samsung Android!

19 hours ago, MJCM said:

In my Home Country there are lots and lots of reports about this and what they all have in common is that it only Happens on Huawei phones!

I have a Vivo phone and the same thing happened to me. Uninstalled it and downloaded a new app from the Play Store. So far ok.

 

1 hour ago, mtls2005 said:

 

With Bangkok Bank, the mobile app is, IME, much better than their web platform for paying bills, and remote/mobile payments. And I don't have a long enough extension cord for my PC.

 

But you might not know that as you only use your phone for phone calls.

 

 

 

 

I've got no problem with doing my banking at home .

They have both advantages and Disadvantages.

As for the Mobile App IME you're right ,Never heard of it.

For the record, the Bangkok bank app has now updated itself again this morning and the problem appears to be is solved. 

 

Thanks for everyone's replies.

16 minutes ago, Dmaxdan said:

the Bangkok bank app has now updated itself again

3.14.1

 

Play Store slow to show the new version though (I'm on the U.S. Play Store.)

 

Kudos to them for acknowledging the issue, and fixing it so quickly. Impressive.

 

 

16 hours ago, alextrat1966 said:

While I agree with what you've written. 

 

Nowadays iPhones not always are more expensive than their Android counterparts. So for someone who is not tech-savvy enough, using an iPhone may be more hassle free, and the cost will be similar to that Huawei he is using. 

 

That was all I meant, as an advise, maybe next time choose an iPhone. 

Can you please share with us the I Phone model that you use and the cost ?

Same issue today on my Huawei phone.

2 minutes ago, tamsam6 said:

Same issue today on my Huawei phone.

Update the app.

23 hours ago, Dmaxdan said:

A screenshot.

Old adage...if it aint broke..it don't need fixed!! I would have left it alone! Half or more of those alerts are BS..

4 hours ago, mtls2005 said:

the Bangkok bank app has now updated itself again

 

An app can’t update itself, Met. 
 

Somebody must have updated it ????

On 1/23/2022 at 1:52 PM, Dmaxdan said:

Yes I did. I never download apps from anywhere else.

A teller in my own bank installed mine while I waited, I suppose it is possible she downloaded from Google Play.

1 hour ago, alextrat1966 said:

An app can’t update itself, Met. 
 

Somebody must have updated it ????

 

Sure it can. 

 

But thanks for participating. ????

 

https://support.google.com/googleplay/answer/113412?hl=en&ref_topic=1046717

 

Update Android apps automatically
 Open the Google Play Store app Google Play.
At the top right, tap the profile icon.
Tap Settings and then Network Preferences and then Auto-update apps.
Select an option:
Over any network to update apps using either Wi-Fi or mobile data.
Over Wi-Fi only to update apps only when connected to Wi-Fi.
Note: If an account on your device has a sign-in error, apps may not update automatically.

 

 

Update individual Android apps automatically
Open the Google Play Store app Google Play.
At the top right, tap the profile icon.
Tap Manage apps & device.
Tap Manage, then find the app you want to update automatically.
To open the app's "Details" page, tap the app.
On the app's "Details" page, tap More More.
Turn on Enable auto update.
When updates are available, the app updates automatically. To turn off automatic updates, turn off Enable auto update.

 

 

Your device is not fully immunized. It urgently needs a booster to protect you and the whole society from infection. For now the device has to go to quarantaine.

Ok. I will note something here while the official communications are coming out.

 

This was a false positive. The AV vendor has acknowledged that and is making a fix. We rebuilt our App and resubmitted it just in case. But the actual root cause was the AV. It is always better to get a False Positive than a False Negative. ANDROID is open source, so it is the complete opposite of the Walled Garden approach of APPLE and iOS. 

 

So please don't be concerned, we are not giving you malware. But I congratulate all of you in sharing and notifying just in case. 

 

Thank you again for all your business and your interest in Bangkok Bank