Popular Post KhunBENQ Posted September 3, 2023 Popular Post Share Posted September 3, 2023 (edited) No Internet connection via 3BB Website via mobile: down (3bb.co.th). 3BB app via mobile wont start https://3bb.co.th/ Edited September 3, 2023 by KhunBENQ 3 1 Link to comment Share on other sites More sharing options...
carlyai Posted September 3, 2023 Share Posted September 3, 2023 Me too.....kalasin Chang Wat. Link to comment Share on other sites More sharing options...
bobbin Posted September 3, 2023 Share Posted September 3, 2023 4 minutes ago, KhunBENQ said: No Internet connection via 3BB Website via mobile: down (3bb.co.th). 3BB via mobile wont start https://3bb.co.th/ Same.. Link to comment Share on other sites More sharing options...
connda Posted September 3, 2023 Share Posted September 3, 2023 Off and on in Lamphun even though the router is showing "Internet." Link to comment Share on other sites More sharing options...
tgw Posted September 3, 2023 Share Posted September 3, 2023 (edited) Jomtien near Pattaya ... same. their phone hotline 1530 doesn't work either - a first I suspect a national outage or... a hack their website shows "database error". the DSL connection on my router is up, so their network seems ok. Edited September 3, 2023 by tgw Link to comment Share on other sites More sharing options...
KhunBENQ Posted September 3, 2023 Author Share Posted September 3, 2023 5 minutes ago, tgw said: their phone hotline 1530 doesn't work either - a first I didn't even try. Wouldn't expect anything better. 2 Link to comment Share on other sites More sharing options...
BritManToo Posted September 3, 2023 Share Posted September 3, 2023 (edited) 17 minutes ago, connda said: Off and on in Lamphun even though the router is showing "Internet." Same in Chiang Mai. 3bb Website and app down too. Modem says all working. Google home offline but WiFi security cams (v380) working. Edited September 3, 2023 by BritManToo Link to comment Share on other sites More sharing options...
KhunBENQ Posted September 3, 2023 Author Share Posted September 3, 2023 6 minutes ago, connda said: Off and on in Lamphun even though the router is showing "Internet." Yes there is not the usual LOS (loss of signal). Link to comment Share on other sites More sharing options...
grs90 Posted September 3, 2023 Share Posted September 3, 2023 Not fully working in Korat. Thai websites seem to be working but a bit slow. But can’t connect to anything international Link to comment Share on other sites More sharing options...
RupertIII Posted September 3, 2023 Share Posted September 3, 2023 Bangkok. Can get several sites, Bangkok Post, Guardian, Sky, etc. but not Google (gmail, accounts, etc) or Yahoo. Link to comment Share on other sites More sharing options...
tgw Posted September 3, 2023 Share Posted September 3, 2023 3 minutes ago, KhunBENQ said: Yes there is not the usual LOS (loss of signal). this indicates a failure of layer 6 or 7 in the OSI model, or simplified, "software error" when the network infrastructure is ok. Link to comment Share on other sites More sharing options...
Popular Post mahjongguy Posted September 3, 2023 Popular Post Share Posted September 3, 2023 3BB called me this morning to say it's their whole network. 1 2 Link to comment Share on other sites More sharing options...
Popular Post KannikaP Posted September 3, 2023 Popular Post Share Posted September 3, 2023 10 minutes ago, KhunBENQ said: I didn't even try. Wouldn't expect anything better. I have always had 100% good service on the phones, and with the engineers. 2 1 1 2 Link to comment Share on other sites More sharing options...
connda Posted September 3, 2023 Share Posted September 3, 2023 I can ping www.aseannow.com and get returns, although sometimes there is a delay. However, I can't ping outside of Thailand, like Google's DNS server ping 8.8.8.8. So it looks like the primary problem is talking with the rest of the world. Maybe the government has turned on the Great Thai Firewall? Anyway, it seems 3BB routing is f***ed to the outside world. Link to comment Share on other sites More sharing options...
KannikaP Posted September 3, 2023 Share Posted September 3, 2023 If you can read this, then the 3BB in my neck of the woods in Phitsanulok jungle, is working, 980 down, 520 up. Ping 2. Link to comment Share on other sites More sharing options...
KhunBENQ Posted September 3, 2023 Author Share Posted September 3, 2023 Twitter hash tag #3bbล่ม in Thai language is full of mockery ???? Link to comment Share on other sites More sharing options...
tgw Posted September 3, 2023 Share Posted September 3, 2023 they are definitely making progress with the repairs, international connectivity still seems inoperative Link to comment Share on other sites More sharing options...
jerrymahoney Posted September 3, 2023 Share Posted September 3, 2023 Yes -- definitely down Ubon. I am on TRUE now. Link to comment Share on other sites More sharing options...
BritManToo Posted September 3, 2023 Share Posted September 3, 2023 (edited) 11 minutes ago, tgw said: they are definitely making progress with the repairs, international connectivity still seems inoperative China connections are fine. My solar system China server working. My security cams China server working. Google home USA server not working. Tuya smart home China server working. Edited September 3, 2023 by BritManToo Link to comment Share on other sites More sharing options...
HB9CPW Posted September 3, 2023 Share Posted September 3, 2023 (edited) Pattaya DOWN App down 1530 CallCenter down @3BB: send your monkeys, climb up again and FIX IT, tnx Tip: with PC: ping 8.8.8.8 -t so you will see when it's OK Edited September 3, 2023 by HB9CPW Link to comment Share on other sites More sharing options...
Popular Post stevenl Posted September 3, 2023 Popular Post Share Posted September 3, 2023 18 minutes ago, KhunBENQ said: I didn't even try. Wouldn't expect anything better. Yes, seems countrywide. I must say though I have very good experiences with their help desk and service in general. 3 Link to comment Share on other sites More sharing options...
KhunBENQ Posted September 3, 2023 Author Share Posted September 3, 2023 7 minutes ago, KannikaP said: I have always had 100% good service on the phones, and with the engineers. Which is not the topic here. It's about a current outage. Link to comment Share on other sites More sharing options...
ozimoron Posted September 3, 2023 Share Posted September 3, 2023 13 minutes ago, tgw said: this indicates a failure of layer 6 or 7 in the OSI model, or simplified, "software error" when the network infrastructure is ok. I was getting a 500 - internal server error on this site only this morning. Link to comment Share on other sites More sharing options...
connda Posted September 3, 2023 Share Posted September 3, 2023 Whoo Hoo. I can reach https://tm47.immigration.go.th/tm47/#/login so it seems some servers within Thailand are accessible. Servers outside of Thailand? No joy. Interesting. Link to comment Share on other sites More sharing options...
Popular Post tgw Posted September 3, 2023 Popular Post Share Posted September 3, 2023 2 minutes ago, KhunBENQ said: Which is not the topic here. It's about a current outage. the argument is admissible, since you brought it up yourself. 1 1 1 1 Link to comment Share on other sites More sharing options...
ozimoron Posted September 3, 2023 Share Posted September 3, 2023 (edited) All working fine for me with 3BB fiber in Pattaya now. But this site is sloooow the last couple of days. And I have long had frequent backend timeouts. Edited September 3, 2023 by ozimoron Link to comment Share on other sites More sharing options...
BenStark Posted September 3, 2023 Share Posted September 3, 2023 5 minutes ago, connda said: Whoo Hoo. I can reach https://tm47.immigration.go.th/tm47/#/login so it seems some servers within Thailand are accessible. Servers outside of Thailand? No joy. Interesting. Which surprises me, since most Thai government agencies, including NBTC themselves, use servers outside Thailand ???? Link to comment Share on other sites More sharing options...
Dmaxdan Posted September 3, 2023 Share Posted September 3, 2023 30 minutes ago, connda said: Off and on in Lamphun even though the router is showing "Internet." Same. We are Chiang Mai based and the router showing internet but not receiving any data really confused me! I've never seen that before. The website, call centers and membership app all appear to be down as well. This is clearly a major outrage for 3bb. Link to comment Share on other sites More sharing options...
BritManToo Posted September 3, 2023 Share Posted September 3, 2023 (edited) Internet working now. 3bb app and website still broken. Edited September 3, 2023 by BritManToo 1 Link to comment Share on other sites More sharing options...
connda Posted September 3, 2023 Share Posted September 3, 2023 Just now, BritManToo said: All working now. Same here. Kudos for 3BB system administrators. <cheers> Link to comment Share on other sites More sharing options...
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