I ran CCleaner and Storage sense and it deleted all my downloads

[steven100]

Hi,

 

A couple of days ago I ran CCleaner ....  and at some time recently I ran the Windows 10 Storage sense ....

 

anyway,  I noticed today all my downloads are gone.   I have used them both before without them deleting my downloads.  

 

what a mess ......    ahhhrrrr  

[Mike Lister]

Uncheck the box so that downloads aren't cleared.

 

Before that, download "recuva" by Piriform and get your files back.

 

 

[stoner]

1 hour ago, steven100 said:

Hi,

 

A couple of days ago I ran CCleaner ....  and at some time recently I ran the Windows 10 Storage sense ....

 

anyway,  I noticed today all my downloads are gone.   I have used them both before without them deleting my downloads.  

 

what a mess ......    ahhhrrrr  

 

might be safer that way no ?

[ravip]

Before running the CCleaner 'clean' function, carefully select the options you need.

Check out both tabs - Windows & Applications.

 

[steven100]

2 minutes ago, ravip said:

Before running the CCleaner 'clean' function, carefully select the options you need.

Check out both tabs - Windows & Applications.

 

 

yes ...  maybe the downloads box was checked ...

normally I tend to not look each time as especially if it's been fine before ....

[flyingtlger]

Me thinks you didn't read all the details and options right ...

[ravip]

2 minutes ago, steven100 said:

 

yes ...  maybe the downloads box was checked ...

normally I tend to not look each time as especially if it's been fine before ....

Yes, it has happened to me too.

For some reason or other, the customized selections are lost.

[fondue zoo]

https://community.ccleaner.com/topic/64484-all-my-downloads-are-gone/

 

April '23

[BE88]

I have used CCleaner for years but recently it has become problematic after being purchased from AVG, now I use Glary Utilities which is much superior and more reliable.

[Peterphuket]

On 12/27/2023 at 7:29 AM, steven100 said:

Hi,

 

A couple of days ago I ran CCleaner ....  and at some time recently I ran the Windows 10 Storage sense ....

 

anyway,  I noticed today all my downloads are gone.   I have used them both before without them deleting my downloads.  

 

what a mess ......    ahhhrrrr  

Believe me, it can be worser, this week I was thinking to erase a DVD+RW, but I erased a whole HDD, accidentally.

[Bday Prang]

On 12/27/2023 at 7:37 AM, Mike Lister said:

Uncheck the box so that downloads aren't cleared.

 

Before that, download "recuva" by Piriform and get your files back.

 

 

might not be possible depending on the settings option. 

[Digitalbanana]

On 12/27/2023 at 9:18 AM, BE88 said:

it has become problematic after being purchased from AVG, now I use Glary Utilities

Its just user error. I'd stick with CCleaner, Glary even more troublesome.

[BE88]

1 hour ago, Digitalbanana said:

Its just user error. I'd stick with CCleaner, Glary even more troublesome.

What troublesome you have fond to Glary ?